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Disappointing even for budget hotel. Lightbulb out over bed, sink splashed everywhere no matter how little you turned it on, no soap in bathroom, only one washcloth, shower made horrible noise when turned on, surfaces were dirty.
The bed was comfortable, heater worked great, front...More
Response from 6Team, Guest Relations Manager at Motel 6 St. GeorgeResponded 1 week ago
Dear Guest, Thank you for sharing your review. Please know that the maintenance conditions you describe are atypical to Motel 6 standards for quality and we apologize for the inconveniences you describe. We encourage you to contact our Guest Relations department at 1-855-787-9864 to record...More
I've stayed in plenty of Motel 6s, as well as five star hotels, so know what to expect and what not to expect.
Check-in was friendly but slow, issues over the right ID to scan and credit cards seemed weird for something so basic.
The beds are small and very uncomfortable but the smell is horrible. The floor seems not to be clean since ages. The towels are like 10 years old and smell like poop. Nothing work's here. Sinks are clogged, furniture, sheets all are crap. Washing machine,...More
Thank Andrea B
Response from 6Team, Brand Experience Team Member at Motel 6 St. GeorgeResponded 6 December 2017
Andrea, Thank you for sharing your review. We are committed to delivering a clean, comfortable room and apologize for any failure in delivering on the commitment during your recent stay. We strive to provide a comfortable night's rest and are disappointed your stay was unsatisfactory...More
The staff at checkin was friendly and that is the end of the positive. I️ didn’t expect the Ritz but I️ did expect a clean room. We opened the door to our room and I️t smelled like rotten eggs. As I️ walked in I️t felt...More
Response from 6Team, Brand Experience Team Member at Motel 6 St. GeorgeResponded 7 December 2017
Dear Guest, Thank you for taking the time to share your review. Our staff aims to provide the highest level of hospitality to our guests through our customer service, but with your experience, we have fallen short and would like to apologize for the service...More
The only good thing I could say about this place was the price. The bed was comfortable for one person. It was supposed to be a queen but swear it was only a double. The heat was stuck on high and even after we shut...More