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Crystal Inn Hotel & Suites West Valley City

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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Crystal Inn Hotel & Suites West Valley City
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133 Reviews from our TripAdvisor Community

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Reviewed 2 weeks ago

Located just off I-215 and 3500 south, this is a very convenient location for Valley Fair Mall, Maverick Center, Hale Center Theatre, and the Utah Cultural Celebration Center. However, every time the fan in the room turned on and off it sounded like an airplane engine. It woke me up every single time. A night of sleep in 20 minute...

Thank Kami T
Steamboat Springs, Colorado
Reviewed 22 March 2017 via mobile

I have stayed here before with out issue but this time is was terrible and not sure we will return. We checked in with no issue asked for a top floor rm like normal. Received one went to the room and it had on off smell (musty/moldy) Told the Front desk got told we could have a different rm but...

Thank bellaellabean
crystalstar9, General Manager at Crystal Inn Hotel & Suites West Valley City, responded to this review

Thank you for the review and feedback, we are sorry you were not delighted during your stay. Thank you for taking the time to speak with me about your concerns and resolve the issues offline. We look forward to serving you in the future. Tiffany Ahre General Manager

Reviewed 17 March 2017 via mobile

This is a nice hotel, you will not find fancy here. You will find a very friendly staff, clean rooms and a nice quiet place to stay. This hotel has a family run kind of feel to it. This hotel is also located within walking distance to several restaurants and bars.

Thank Gordon G
West Jordan, Utah
Reviewed 7 March 2017 via mobile

I truly enjoyed my stay at this location. Very nice suite which my family enjoyed. Nice pool and jacuzzi. Beds were very comfortable and woke up well rested. Breakfast was great and offered more varieties than any of the Maverick Center, West Valley locations. Conveniently located right across from Maverick Center and variety of eating establishments all around. My highest...

Thank charles17sr
Plymouth, Utah
Reviewed 20 February 2017

The room was great really loved the beds.The only bad thing was the breakfast it was really bad. We tried to eat the egg dish but it was really bad. Would have been nice to have biscuits and gravy. Also some rolls.

Thank MarvMary2014
Helena, Montana
Reviewed 14 February 2017 via mobile

This is a great hotel for the value. Rooms are nice and roomy. I stay here over three weeks a year. Only complaint I have is I wish they had better refrigerators. Larger would be nice. If they remodel I hope they will add kitchenettes like Marriott Townplace suites. Beds are comfortable. Service is fantastic.

Thank MTTraveler99
Fort Duchesne, Utah
Reviewed 14 February 2017

From the beginning the staff was very accommodating. They gave us an early check in, and made sure our room was next to a family member also staying at the hotel. The room was large and clean. The bed was comfortable, and there was a nice pool and spa. The breakfast was very nice also. I would stay at this...

Thank gaarden2017
Hong Kong, China
Reviewed 13 January 2017 via mobile

Don't expect the Hilton But expect friendly staff, family run feel, clean basic large rooms. Kinda odd layout with half the bathroom actually in the bedroom - but it works. It's always a struggle to secure rooms during outdoor retailer - the is a good option

Thank Phil H
Monroe, Utah
Reviewed 8 January 2017 via mobile

Rooms were nice and clean, and front desk staff were good. Breakfast was ok, but rubber eggs and unappetizing gravy made worse by coffee in the cocoa machine was the reason for only four stars. There were other continental choices, but if you want a hot breakfast go elsewhere.

Thank crcinnamon
San Jose, California
Reviewed 1 January 2017

The front desk stuff were very friendly, they have indoor heated swimming pool with a exercise room and a filter water to feel our bottles, when snow the stuff shovel the snow by hand, the free internet access was easy to use, the price was unbeatable for around the time of year.

Thank Payaso_12

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04/06/2017 05/06/2017
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  • Free Parking
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning

Additional Information about Crystal Inn Hotel & Suites West Valley City

Address: 2254 W City Center Ct, I-215, Exit 18, West Valley City, UT 84119-3462
Region: United States > Utah > Wasatch Range > West Valley City
Price Range: RM420 - RM627 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Crystal Inn Hotel & Suites West Valley City 3*
Number of rooms: 122
Reservation Options:
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Also Known As:
Crystal Inn West Valley City Hotel West Valley City
Hotel Style:
#5 Business Hotel in West Valley City
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Questions & Answers

Here's what travellers have asked, with answers from Crystal Inn Hotel & Suites West Valley City staff and other travellers.
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8 months ago

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Questions? Get answers from Crystal Inn Hotel & Suites West Valley City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher room has less noise”
MarvMary2014, 19 Feb 2017 | Read review
“By reading the reviews”
Payaso_12, 31 Dec 2016 | Read review
“Rooms with a hot tub make it a wonderful experience.”
202justicej, 5 Dec 2016 | Read review
“Be sure to tell them if you need an ADA room”
nrowanr, 3 Dec 2016 | Read review
“many other inns nearby try to choose another alternative”
heinrich618, 22 Nov 2016 | Read review
5 of 5
US$97* /night
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Prices are for 1 room, 2 adults
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