We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Crystal Inn Hotel & Suites West Valley City

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Compare best prices from top travel sites
and 1 more site!
Professional photos
Crystal Inn Hotel & Suites West Valley City
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

126 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
  • More
Showing 120: English reviews
Hong Kong, China
Reviewed 5 days ago NEWvia mobile

Don't expect the Hilton But expect friendly staff, family run feel, clean basic large rooms. Kinda odd layout with half the bathroom actually in the bedroom - but it works. It's always a struggle to secure rooms during outdoor retailer - the is a good option

Thank Phil H
Monroe, Utah
Reviewed 1 week ago via mobile

Rooms were nice and clean, and front desk staff were good. Breakfast was ok, but rubber eggs and unappetizing gravy made worse by coffee in the cocoa machine was the reason for only four stars. There were other continental choices, but if you want a hot breakfast go elsewhere.

Thank crcinnamon
San Jose, California
Reviewed 2 weeks ago

The front desk stuff were very friendly, they have indoor heated swimming pool with a exercise room and a filter water to feel our bottles, when snow the stuff shovel the snow by hand, the free internet access was easy to use, the price was unbeatable for around the time of year.

Thank Payaso_12
Reviewed 12 December 2016

Stayed overnight on a recent trip to Salt Lake City, nice hotel with large rooms (including bed and bathroom, sitting area with chairs, sofa and desk with chair), rooms have small fridge and microwave, and a little coffee maker for the morning. Bed was comfortable, room was clean and hot water was plentiful, what more can you require? Oh, nice...

Thank mgm530
Reviewed 5 December 2016

I was on a business trip and had reservations for two nights. Upon arrival the weather was terrible and my arthritis was acting up. I asked them if they possibly had a room with a hot tub and they were quick to move me into this room. The room was amazing and having that hot tub made my entire trip....

Thank Justice J
Reviewed 3 December 2016

I went to Salt Lake for a medical procedure. Was there for almost 2 weeks. I deeply appreciated the recliner in my room, since I can rarely spend all night in a bed due to my pain level. The staff is friendly, outgoing and very helpful. Overall, a much better experience than I anticipated.

Thank N Rowan R
Reviewed 3 December 2016 via mobile

I just stayed at the Crystal Inn & Suites West Valley City, it was an amazing hotel the staff was very friendly, Joseph at the front desk was very accomodating. There complimentary breakfast was AWESOME!! My sleeping room was very clean. There meeting space was very nice. There pool was great. I would highly recommend this property. When you go...

Thank John O
Kiryat Motzkin, Israel
Reviewed 23 November 2016

Booked for two days due to location near Maverick Center and airport. First day no possibility to shower due to lack of hot water without being notified at reception. Big fault!!!! After 5 H drive and watching a ice hockey game you expect good shower before sleeping at night or even in the morning... Line to breakfast next morning 10...

Thank heinrich618
crystalstar9, General Manager at Crystal Inn Hotel & Suites West Valley City, responded to this review

I am extremely sorry that your recent stay at the Crystal Inn Hotel and Suites was not what you were expecting. I do understand that it is very frustrating and inconvenient when you encounter issues such as no hot water and long lines and I apologize that you encountered both. The hotel did experience much difficulties with our hot water...

Hollister, California
Reviewed 14 November 2016

I was pleasantly surprised by the cleanliness of this hotel and the comfortable bed. Right across the street from Cracker Barrel which makes it even better! Staff was nice and breakfast was warm and tasty.

Thank vsv831
Cody, Wyoming
Reviewed 14 November 2016 via mobile

The guy who checked us in who worked with Joseph was extremely rude. We are travelling as a group and he didn't understand how we could check in together. When we didn't have a "p card" he was not going to let us check in . I threatened to get my boss on the phone. He finally let us check...

Thank davinciwdcdt
crystalstar9, General Manager at Crystal Inn Hotel & Suites West Valley City, responded to this review

Thank you for taking the time to provide feedback. I’m sorry you felt you experienced poor customer service at check in, that is certainly not typical of our Guest Service Agents at the front desk. With regards to your P-Card, that is something that is set up by your company, not by us and is a requirement for check in....

23 photos of this hotel

Traveller photos: See what travellers like you saw

All Traveller Photos (11)
Room/Suite (4)
View from Room (1)
Hotel & Grounds (2)
Other (4)

Management photos: Courtesy of the property manager

All Management Photos (12)
Hotel & Grounds (5)
Pool/Beach Area (1)
Business Centre/Function Rooms (1)
Dining (2)
Room/Suite (2)
Other (1)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near West Valley City
3.5 km away
Home2 Suites by Hilton Salt Lake City / West Valley City
Home2 Suites by Hilton Salt Lake...
#2 of 13 in West Valley City
450 reviews
0.2 km away
Country Inn & Suites By Carlson, West Valley City
Country Inn & Suites By Carlson,...
#9 of 13 in West Valley City
198 reviews
7.9 km away
Crystal Inn Hotel & Suites Salt Lake City - Downtown
Show Prices
Show Prices
Show Prices
1.1 km away
Embassy Suites by Hilton Salt Lake/West Valley City
Embassy Suites by Hilton Salt La...
#1 of 13 in West Valley City
709 reviews
0.4 km away
La Quinta Inn Salt Lake City West
La Quinta Inn Salt Lake City Wes...
#6 of 13 in West Valley City
226 reviews
10.3 km away
Crystal Inn Hotel & Suites Midvalley - Murray
Show Prices
Show Prices
Show Prices


  • Free Parking
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Multilingual Staff

Additional Information about Crystal Inn Hotel & Suites West Valley City

Address: 2254 W City Center Ct, I-215, Exit 18, West Valley City, UT 84119-3462
Region: United States > Utah > Wasatch Range > West Valley City
Price Range: RM442 - RM746 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Crystal Inn Hotel & Suites West Valley City 3*
Number of rooms: 122
Reservation Options:
TripAdvisor is proud to partner with Groupon, Expedia, Booking.com and Travelocity so you can book your Crystal Inn Hotel & Suites West Valley City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crystal Inn West Valley City Hotel West Valley City
Hotel Style:
#5 Business Hotel in West Valley City
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Crystal Inn Hotel & Suites West Valley City staff and other travellers.
2 questions
Ask a question
3 months ago

See all questions (2)

Questions? Get answers from Crystal Inn Hotel & Suites West Valley City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“By reading the reviews”
 of 5 bubbles Payaso_12, 31 Dec 2016 | Read review
“Rooms with a hot tub make it a wonderful experience.”
 of 5 bubbles 202justicej, 5 Dec 2016 | Read review
“Be sure to tell them if you need an ADA room”
 of 5 bubbles nrowanr, 3 Dec 2016 | Read review
“many other inns nearby try to choose another alternative”
 of 5 bubbles heinrich618, 22 Nov 2016 | Read review
“We asked for 3rd floor so no one was above us. Good elevator so not a problem for seniors.”
 of 5 bubbles jwaterton, 14 Oct 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay