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Quality Inn Colchester / Burlington

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Quality Inn Colchester \/ Burlington
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585 Reviews from our TripAdvisor Community

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Showing 565: English reviews
westbrook
2 reviews
Reviewed 1 week ago NEW

Toilet not running properly. Maintenance worked on it for an hour with new parts, etc. without being able to fix it. Was given a 10% discount after making it sound like it was our fault for not moving to another room. I was not even asked if I wanted to move.

Review collected in partnership with this hotel

Helpful?
Thank chercasey
Qualityinnbtv, Guest Relations Manager at Quality Inn Colchester / Burlington, responded to this review

Thank you for your recent review of the Quality Inn Colchester. I’m sorry to hear that our hotel scored below your expectations. We take great pride in our property and although it’s never easy to receive feedback from an unhappy guest, it is feedback that we value very much. We really hope that you will give our property a second... More 

Montreal, Canada
2 reviews
Reviewed 1 week ago

Close to Costco and shaws. Right off the exit 16. Breakfast they serve eggs and waffles. Friendly staff would stay again. University mall and downtown Burlington are close exit 14. Good place to stay with Family and Friends.

Review collected in partnership with this hotel

Helpful?
Thank judymay123
Qualityinnbtv, Guest Relations Manager at Quality Inn Colchester / Burlington, responded to this review

What a nice review, thank you! We are thrilled to hear that we exceeded your expectations and that you were able to enjoy all that we have to offer. We really appreciate your wonderful feedback and hope you will stay with us again soon next time you are in the Burlington/Colchester area. Warmest Regards, Krista Guest Relations Manager More 

1 review
Reviewed 1 week ago

This location was clean and very comfortable. I travel this way about once a month and always stay here. I know the staff is very helpful and friendly. The rooms are bright and clean. I enjoyed the queen size bed also.

Review collected in partnership with this hotel

Helpful?
Thank Sherry L
Qualityinnbtv, Guest Relations Manager at Quality Inn Colchester / Burlington, responded to this review

There is no greater satisfaction, as a customer service professional, than receiving kind words and a perfect score from a valued guest, Thank you! We are thrilled that you had such a nice stay with us and really appreciate your loyalty to our hotel. Thank you for staying with us and cannot we cannot wait to see you again next... More 

Cromwell, Connecticut
1 review
Reviewed 2 weeks ago

I recently stayed here for a week the guest services where terrific and super friendly . Margaret checked me in and right there i felt if i had any issues she would be able to resolve them. i would recommend this hotel to friends and family.

Helpful?
Thank jdizle90
Qualityinnbtv, Guest Relations Manager at Quality Inn Colchester / Burlington, responded to this review

Thank you for your recent review of the Quality Inn Colchester. We appreciate when guests take the time to tell us and other travelers about their stay with us!It is great to hear that Margaret was able to make your stay more than memorable. Guest service is one of our number one priorities and it is great to hear our... More 

1 review
Reviewed 4 weeks ago via mobile

Before I start with the actual hotel and the experience, I want to give a major shout out to Margret! She was at the front desk almost every time we came to and from our room and she was absolutely amazing! She's very sweet and personable. And she had a pretty cool costume for Halloween too! A+ service from Margret!!!... More 

Helpful?
Thank Kayla B
Qualityinnbtv, Guest Relations Manager at Quality Inn Colchester / Burlington, responded to this review

There is no greater satisfaction, as a customer service professional, than receiving kind words and a perfect score from a valued guest, Thank you! I am pleased you found our team members to be very friendly and accommodating! It will be my pleasure to share your positive comments with them, as they truly appreciate hearing from satisfied guests like you.... More 

Vermont
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 4 weeks ago

Very handy to where we needed to be, asst. restaurants in area, smallish rooms but clean. Could use some freshening up though. Bathroom was barely large enough to towel off in or sit down to do anything else..

Helpful?
Thank Chris H
Qualityinnbtv, Guest Relations Manager at Quality Inn Colchester / Burlington, responded to this review

Thank you for your recent review of the Quality Inn Colchester. There is no greater satisfaction, as a customer service professional, than receiving kind words from a valued guest. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver... More 

Albert Lea, Minnesota
1 review
Reviewed 29 October 2016

checked in at 1130 and only after checked in was told no water and to our suprise next morning still no water had meeting with our company executivesat 730 called hotel at 10 oclock was told to come shower now asked to be compensated and was told 10percent per room after paying over 200 per night for 3 rooms not... More 

Review collected in partnership with this hotel

Helpful?
Thank kennethjklein
Qualityinnbtv, Guest Relations Manager at Quality Inn Colchester / Burlington, responded to this review

Thank you for your recent review of the Quality Inn Colchester. We are so sorry to hear that your experience was less than satisfactory. Guest service is one of our number one priorities and I upset to hear that you were not provided this when you were staying with us. We assure that this is not a typical guest experience.... More 

Travellers are raving about these Colchester hotels

1 review
Reviewed 26 October 2016 via mobile

Definitely in the needs of an upgrade. The toilet ran all night and the heat did not work. When informing the front desk on checkout all they said was they would tell the maintenance man, which was of no help for me whatsoever.

Helpful?
Thank Laurence S
Qualityinnbtv, Guest Relations Manager at Quality Inn Colchester / Burlington, responded to this review

Thank you for your recent review of the Quality Inn Colchester. I’m sorry to hear that our hotel scored below your expectations. We take great pride in our property and although it’s never easy to receive feedback from an unhappy guest, it is feedback that we value very much. We sincerely apologize that your experience was not satisfying and we... More 

Province of Quebec
Level Contributor
45 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 26 October 2016

We travel to Burlington at least twice a year since over 10 years and this was not our first time at this Quality Inn but after staying at the Best Western, the Confort Inn on Dorset and La Quinta, we realized that this Quality Inn is now a bit tired and would need some renovation. The staff at check in... More 

Review collected in partnership with this hotel

Helpful?
Thank Linda-Ginette
Qualityinnbtv, Guest Relations Manager at Quality Inn Colchester / Burlington, responded to this review

Thank you for your recent review of the Quality Inn Colchester. I am sorry to hear that our hotel did not exceed your expectations. I will certainly share your review with our management staff in the interest of finding ways to improve upon the aspects you have mentioned. We hope that you will give our property a second chance and... More 

Zanesville, Ohio
1 review
Reviewed 25 October 2016

We were there three nights and will probably return. The staff was friendly and helpful. The price was acceptable. Breakfast was above average, though the Internet was not functionally useful. The last night we returned to our room to discover that the bed had not been made, the room had not been cleaned and the towels had not been replaced.... More 

Review collected in partnership with this hotel

Helpful?
Thank hrhicks
Qualityinnbtv, Guest Relations Manager at Quality Inn Colchester / Burlington, responded to this review

We appreciate you taking the time to review our property. It is wonderful to hear that you had such a positive experience with us here at the Quality Inn Colchester. I will be more than happy to share your kind comments about our staff to our guest service teams. Thank you for staying with us and we hope to see... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
We offer complimentary FULL HOT breakfast each morning, with make-your-own waffles, high speed wireless internet, seasonal outdoor heated pool, fitness room, 24 hour business center, 24 hour coffee/tea service in our lobby and fresh baked cookies served each evening. We are conveniently located just off of I-89 exit 16, with several dining options adjacent or close by. We are also only 3 miles from the Burlington Waterfront & Lake Champlain. ... more   less 

Additional Information about Quality Inn Colchester / Burlington

Address: 84 South Park Drive, Colchester, VT 05446 (Formerly Vermont Maple Inn)
Region: United States > Vermont > Colchester
Price Range: RM285 - RM525 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn Colchester / Burlington 2.5*
Number of rooms: 113
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Also Known As:
Quality Hotel Colchester
Quality Inn Colchester
Colchester Quality Inn
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn Colchester / Burlington staff and other travellers.
3 questions
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Reading, Pennsylvania
over a year ago
Norfolk, New York
6 months ago
over a year ago

See all questions (3)

Questions? Get answers from Quality Inn Colchester / Burlington staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Clean rooms friendly service”
 of 5 bubbles sherryl675, 22 Nov 2016 | Read review
“3rd floor offers the most privacy”
 of 5 bubbles jdizle90, 14 Nov 2016 | Read review
“Third floor”
 of 5 bubbles Linda-Ginette, 25 Oct 2016 | Read review
“Book a room on the 3rd floor”
 of 5 bubbles OliviaPatterson, 24 Oct 2016 | Read review
“Floors 1 and 2 have outside access. 3rd Fl. rooms are accessed from inside. I like that better, especially in bad weather.”
 of 5 bubbles B7110EVchrisf, 24 Oct 2016 | Read review
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