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Comfort Inn

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Traveller (32)
Room & Suite (36)
Dining (6)
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Overview
  • Excellent58%
  • Very good28%
  • Average6%
  • Poor4%
  • Terrible4%
Travellers talk about
“huddle house”(16 reviews)
“waffles”(9 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
2 Star Hotel
All hotel details
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (110)
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Traveller rating
62
31
7
5
5
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Time of year
LanguageEnglish
62
31
7
5
5
Show reviews that mention
All reviewshuddle housewafflesindoor salt water poolbeautiful staircaselodge stylekids loved the poolexcellent hoteltwo nightsfree breakfastwould stay againroom was cleannice place to staynext morninghot breakfastmini fridgeeasy accessthe breakfast area
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1 - 5 of 110 reviews
Reviewed 1 week ago via mobile

Very clean with professional and polite management. Our room had two comfortable queen beds, a mini fridge, microwave, and coffe maker. The bathroom was spotless. Amenities included an indoor pool and fitness center. Full complimentary breakfast between 6am and 9am. Adjacent to the property is...More

Thank David S
Response from Teresa G, Guest Services at Comfort InnResponded 4 days ago

Wow! Thanks so much for the awesome review! Our staff works hard every day to make sure our property is the best it can be! We appreciate your kind words, and Wes, our General Manager does go above and beyond to be helpful in any...More

Reviewed 1 week ago

A very large room, with a sofa. Finally somewhere else to sit than your bed or a bad chair. A very nice clean room and also very quiet. Excellent bed. Good breakfast. An indoor saltwater pool. Nice big pool to do some active swimming.

Thank Paspartoet88
Response from Teresa G, Guest Services at Comfort InnResponded 6 days ago

Dear Valued Guest, Thanks so much for the lovely review of our hotel! We appreciate the feedback and hope you will stay with us the next time you are in town! Warmest regards, Teresa/Guest Services

Reviewed 2 weeks ago

It might be possible to find friendlier staff at a Comfort Inn, but you will be hard pressed to do so. This hotel sits on a hillside overlooking Big Stone Gap, and wholeheartedly embraces it's rustic setting. The "Trail of the Lonesome Pine" outdoor drama...More

1  Thank David L
Response from Teresa G, Guest Services at Comfort InnResponded 1 week ago

Awww...thank you so much for the lovely review of our hotel. We try every day to make sure all of our guests enjoy their stay. The staff and I send our sincere thanks for being our guests. We appreciate all the wonderful compliments and look...More

Reviewed 3 weeks ago

A bit difficult to access especially at night as nondescript road up a hill and hidden amongst trees. Nice hunting lodge style interior was surprising and quite different from the usual. Clean lobby and room. Lack of automatic doors a negative and pretty difficult when...More

Thank B W
Response from Teresa G, Guest Services at Comfort InnResponded 2 weeks ago

Dear Valued Guest, Thank you for taking the time to review our hotel. We appreciate the feedback and use our guests responses to constantly improve our services. Our apologies that you did not enjoy the room you were in. Had you alerted the front desk...More

Reviewed 4 weeks ago via mobile

My brother and dad (from Louisville Kentucky) met me (from central Virginia) to spend a couple of days golfing. Hotel was very nice. Clean. Friendly service. Saltwater pool was great. Breakfast was...alright, not horrible but not great. Doing it again in the fall and will...More

1  Thank Alex S
Response from Teresa G, Front Desk at Comfort InnResponded 3 weeks ago

Dear Valued Guest, Thank you so much for your kind review of our hotel! We really appreciate the positive feedback and look forward to seeing you again this fall. Sincerely, Teresa/Guest Services Comfort Inn Big Stone Gap

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Room amenities
Microwave
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Indoor pool
Hot Tub
Details
Price range
US$84 - US$121 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Details
Price range
US$84 - US$121 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
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Traveller (32)
Room & Suite (36)
Dining (6)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Mia51515
17 January 2016|
Answer
Response from Noey B | Reviewed this property |
Yes, they do have Jacuzzi suites
0
Votes
Room Tips
"Opt for mountain view side of hotel which seems to be odd numbered rooms."
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"Be sure and try the breakfast!!"
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"Stay up on the top floor!!"
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"Get a top floor room if you can. The view of the mountains is awesome no matter what side of the building..."
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