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Extended Stay America - Washington, D.C. - Chantilly - Dulles South

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Traveller (8)
Room & Suite (25)
Dining (2)
Overview
  • Excellent44%
  • Very good23%
  • Average13%
  • Poor5%
  • Terrible15%
1 week ago
“Horrible display of hospitality!!!!!!!!!!”
23 Mar 2018
“Great staff”
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Suites
Kitchenette
Multilingual Staff
2 Star accommodation
All hotel details
Additional information
Offers from Extended Stay America - Washington, D.C. - Chantilly - Dulles South
Special Offer: Save up to 10% TODAY!
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Offers from Extended Stay America - Washington, D.C. - Chantilly - Dulles South
Special Offer: Save up to 10% TODAY!
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Rooms
27 Aug28 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (94)
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1 - 5 of 94 reviews
Reviewed 1 week ago

I normally do not like to write bad reviews for places but I cannot keep quite about how horrible this stay has been. Our room has had a horrible ant problem the since we got here that has not been fixed. Then after booking our...More

1  Thank analaura s
Response from 00esa, Manager at Extended Stay America - Washington, D.C. - Chantilly - Dulles SouthResponded 1 week ago

Analaura, thank you for taking the time to review our hotel. The incidents you highlighted in your review are very concerning. This is not the type of service our hotel is known for, and we extend our apologies. Please be assured that we have shared...More

Hotel's Favourite
Reviewed 9 February 2018

I have tried many ESA hotels and so far this one is able to handle the not so typical customer needs. Since I am a night worker this requires the staff to change their routine. The Check in staff took extra time to make sure...More

Thank Luke S
Response from 00esa, Manager at Extended Stay America - Washington, D.C. - Chantilly - Dulles SouthResponded 9 February 2018

Luke, thank you for being our guest at Extended Stay America. It's so nice to know you found your suite comfortable and were pleased with the exceptional service from our staff. We will share your compliments with our Front Desk team. Thanks again, and we...More

Reviewed 23 March 2018 via mobile

Good location, restaurants/grocery store/ gas station in walking distance. Employees are 10/10, especially Promita and Haider!! feels like home with friendliness and accommodations from staff are pristine.More

Thank Juliette J
Response from 00esa, Manager at Extended Stay America - Washington, D.C. - Chantilly - Dulles SouthResponded 24 March 2018

Juliette, thank you for your glowing review of Extended Stay America. It's great to know how much you enjoyed your stay and that our facilities and service were to your satisfaction. Your compliments have been shared with Promita and Haider, and they are very appreciative...More

Reviewed 5 March 2018 via mobile

Everything was horrible ! The rude owner (? Or manager) just walked around with bare foot! They didn't even clean the reserved room , first we headed to an occupied room and scared the slept man The WORST experience ever !More

Thank saaaraahss
Response from 00esa, Manager at Extended Stay America - Washington, D.C. - Chantilly - Dulles SouthResponded 6 March 2018

Thanks for being our guest. We sorry for the service issue you encountered and our front desk staff was not responsive to your needs. We are reviewing the situation as a training tool to improve our procedures and to be sure we meet the high...More

Reviewed 29 January 2018 via mobile

I needed a quick over night stay. This hotel fit the bill perfectly for me. The concierge was helpful, polite and professional. The room wasn’t fancy, but it was neat, clean and quiet! I really liked that there was a Costco and a CVS (...More

1  Thank Lin K
Response from 00esa, Manager at Extended Stay America - Washington, D.C. - Chantilly - Dulles SouthResponded 30 January 2018

Lin, thank you for sharing your nice comments regarding your stay with us at Extended Stay America. It's great to know you were happy with your room, and we take pride in providing friendly service and comforts for an enjoyable stay. We look forward to...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Breakfast included
Multilingual Staff
Self-Serve Laundry
Laundry Service
Room amenities
Microwave
Details
Price range
US$79 - US$110 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
Details
Price range
US$79 - US$110 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
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Traveller (8)
Room & Suite (25)
Dining (2)
Questions & Answers
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Room Tips
"Book another location"
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"nasty, dirty and no dishes etc to use with the stove, refrigerator and microwave. We did not feel safe at..."
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"Make sure you pick non-smoking if needed"
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"there are rooms fairly close to elevator entrance and exit on each floor, spacious room"
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