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Extended Stay America - Washington, D.C. - Chantilly - Dulles South

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Extended Stay America - Washington, D.C. - Chantilly - Dulles South
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78 Reviews from our TripAdvisor Community

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Showing 78: English reviews
Start your review of Extended Stay America - Washington, D.C. - Chantilly - Dulles South
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Reviewed 4 days ago NEWvia mobile

We liked the hotel, Everyone was nice. We had never stayed in this hotel but for the first time we actually liked it. I liked how they had a small kitchen in the rooms. They treated us very nice and they were very helpful.

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Helpful?
Thank Manuel Efrain A
Manager_11525, Manager at Extended Stay America - Washington, D.C. - Chantilly - Dulles South, responded to this review

It is so rewarding to read how well your stay was at our hotel. I am pleased to read that you enjoyed your clean, comfortable room with a small kitchen. Your satisfaction with your stay is what we strive to provide for each guest. Thank you again for your review. We look forward to seeing you in the future, should...

Reviewed 12 January 2017

I've been coming here for years! Easy quick friendly check in and very clean rooms. Great coffee at breakfast. Good safe location near food and shopping. I reccomend this hotel to my friends and family often.

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Helpful?
Thank Alison M
Manager_11525, Manager at Extended Stay America - Washington, D.C. - Chantilly - Dulles South, responded to this review

Your feedback is important. Thank you for sharing. We are thrilled to read you consistently receive clean accommodations and convenience by staying at our hotel. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.

Reviewed 12 December 2016 via mobile

Most male front desk staff was friendly and helpful. Housekeeping did ok job but microwave was extremely dirty when I came in and the lady at reception said "if they have time" they would clean it until I insisted they did. The heating system was not working the entire time.

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Helpful?
Thank Liz B
Manager_11525, Manager at Extended Stay America - Washington, D.C. - Chantilly - Dulles South, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. We strive to provide our guest with all the comforts of home, so your comments in regards to our clean friendly staff is much appreciated; yet, I was disheartened to read that we failed to meet your expectations. I will have our maintenance engineer...

Kathmandu, Nepal
Reviewed 17 November 2016

We stayed in this hotel on Nov 12th and 13th, Near by the hotel there were a nice restaurant Mexican grilled and other two Chinese and thai as well as huge shopping centre, Check in was very friendly as well as check out is friendly too. Our room 132 was clean and comfortable. Staff were so helpful and friendly, We...

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Helpful?
Thank himst53
Manager_11525, Manager at Extended Stay America - Washington, D.C. - Chantilly - Dulles South, responded to this review

It is so rewarding to read how well you stay was at our hotel. I am pleased to read you enjoyed our convenient location and your clean, comfortable room. Your satisfaction with your stay is what we strive to provide for each guest. Thank you again for your review. We look forward to seeing you in the future, should your...

Saint Augustine, Florida
Reviewed 23 October 2016 via mobile

Yes, there are fleas here. The rooms and hallways smell bad. It gets really noisy. Worst of all, the front desk sets a price for a month's stay, and after three weeks, tells you they "made a mistake" and you owe more. Worst managed establishment I have experienced.

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1Thank MarkPeebles
Wilmington, North Carolina
Reviewed 30 August 2016

I have never stayed at this Extended Stay America so this was a learning experience for me. First off, I must say that the hotel grounds were very well maintained. The front desk person was also very nice and friendly. However, this is where I learned about the lack of services that you expect at hotels and motels. When I...

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Helpful?
Thank pparrothead
Manager_11525, Manager at Extended Stay America - Washington, D.C. - Chantilly - Dulles South, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. Your comments in regards to our clean hotel and friendly staff are much appreciated; yet, I was disheartened to read that we failed to meet your expectations. I discussed your comments with our team, and we will continue to strive to provide each guest...

Bolingbrook, Illinois
Reviewed 11 August 2016 via mobile

My room smells like a locker room. The smell is so bad. I called the front desk to change rooms but there were none. Dirty and disgusting. I would leave but i can't as my company booked the room. I will say that the front desk agent was nice and he tried to be accommodating. Rooms are also in poor...

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Thank boehm421
Hampton, VA
Reviewed 9 August 2016

After a 9 hour flight which didn't get in until almost 12 a.m. I was more than ready to lay down in a nice comfy bed in a nice and safe hotel. I was traveling with my older sister whos knee and feet were swollen and hurting. We just wanted to lay down. We were not prepared for the disaster...

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Helpful?
Thank stacy2u
Manager_11525, Manager at Extended Stay America - Washington, D.C. - Chantilly - Dulles South, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. We strive to provide guests with all the comforts of home, so I am disappointed to hear that we did not meet your expectations. In response to your feedback, I will have our maintenance engineer inspect your room. We continually work to improve our...

Reviewed 18 July 2016

Clean rooms, nothing fancy but great for stopping for a night while traveling with pets. WIFI was fast. Rooms are very simple no fancy furniture but the beds were comfortable. The AC worked great, again great value

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Helpful?
Thank Aamil L
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Chantilly - Dulles South, responded to this review

Thank you for your review. We are glad that you enjoyed your clean, comfortable room. We hope to host you and your furry friend again soon!

Chantilly, Virginia
Reviewed 8 June 2016

very clean place to stay and friendly staff would recommend to my company anytime they send employees this way room is very clean and well taken care hoestly one of the best locations I've been in and is in a very good location around good eaten locations

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Helpful?
Thank manuelcaceres818
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Chantilly - Dulles South, responded to this review

Manuel - Thank you for your kind review. We are happy to hear that you enjoyed your clean, comfortable room and our great staff. We hope to host you again soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry

Additional Information about Extended Stay America - Washington, D.C. - Chantilly - Dulles South

Address: 14420 Chantilly Crossing Ln, Chantilly, VA 20151-1667
Region: United States > Virginia > Fairfax County > Chantilly
Price Range: RM357 - RM495 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Washington, D.C. - Chantilly - Dulles South 2.5*
Number of rooms: 104
Reservation Options:
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Also Known As:
Extended Stay Chantilly
Extended Stay America Chantilly
Chantilly Extended Stay
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Questions & Answers

Questions? Get answers from Extended Stay America - Washington, D.C. - Chantilly - Dulles South staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ground floor rooms are easy to get inn”
 of 5 bubbles himst53, 16 Nov 2016 | Read review
“Stay away especially if you are a woman traveling alone.”
 of 5 bubbles stacy2u, 8 Aug 2016 | Read review
“We stayed on the second floor and we're very happy with it.”
 of 5 bubbles chrishughes13, 21 Mar 2016 | Read review
“Thin floors between rooms”
 of 5 bubbles chuckghutch, 3 Jan 2016 | Read review
“second floor was non-smoking”
 of 5 bubbles amie1616, 25 Jun 2015 | Read review
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