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Doubletree by Hilton Charlottesville

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1,294 Reviews from our TripAdvisor Community

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There are newer reviews for Doubletree by Hilton Charlottesville
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Showing 1,286: English reviews
Laytonsville, Maryland, United States
Reviewed 2 weeks ago

I only stay here because a convention I attend is held here. Elevators don;t work when needed. Public bathrooms are poorly designed and poorly kept up. Couldn't access the wifi with my Mac. I was given a number to call AT&T. I will stay here again only because the convention will be here again.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Glenn M
Management response:

Dear Glenn M, The team and I want to thank you for taking time out of your busy week to give us feedback on your most recent visit to our hotel. We are disappointed to hear you experienced some issues while you were here and we hope these won't deter you from visiting us in the near future. I will...

Baltimore, United States
Reviewed 3 weeks ago

Stayed there for convention in late February. Room smelled bad (pet odor). Cleaners didn't show up to fix it & didn't clean room at all on Friday (until I reported problem Friday night). I was overcharged for my room. The internet was very flaky. On a more positive note -- the conference room lighting is much better than on previous...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank martinbT7950LQ
Management response:

Dear martinbT7950LQ, We are pleased to receive your feedback about your recent visit to our hotel and your convention. The team and I apologize for the areas that we fell short of your expectations. We strive for optimal customer service and it is unfortunate you did not experience this during your recent visit. It was nice to hear our lighting...

Satellite Beach
Reviewed 3 weeks ago

I stay at this hotel every time I fly in and out of CHO airport. This particular Doubletree is a cut above most I have stayed at. The facilities are really nice & clean, parking is so easy, the staff are excellent (Edna & Tim), housekeeping is friendly. It is always quiet when I have stayed. The executive lounge offers...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank CherylSatelliteBeach
Management response:

Dear CherylSatelliteBeach, The team and I truly appreciate you taking the time out of your busy week to fill out this Trip Advisor survey. It is nice to get this positive feedback from your recent visit to our hotel. I will share your feedback with Edna and Tim to reassure them their hard work is being noticed by our loyal...

staunton, United States
Reviewed 3 weeks ago

Excellent reservation and restaurant staff service. In general, the entire Inn is clean, comfortable, bright and airy with lots of windows. Convenient parking. I did not use the pool because of the strong chlorine fumes, but the pool area with hot tub is attractive in appearance. The TJ Tavern on the premises has wonderful draft beer and daily tastings, and...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Sophia C
Management response:

Dear Sophia C., It was nice to read this outstanding Trip Advisor survey that you filled out this week. To hear that you truly enjoyed your visit with us is just what the staff enjoys hearing during a very busy convention weekend. We are pleased you decided to stay in town and not commute from Staunton. We look forward to...

Jessup, Maryland, United States
Reviewed 3 weeks ago

The "PrezCon" convention is held every year at the DoubleTree in Charlottesville. I have been going for ten years now, and the experience is excellent every time. Clean rooms, friendly staff, excellent convention facilities. Highly recommended.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Karlyn M
Management response:

Dear Karlyn M, It was nice to hear that you enjoyed another Prezcon convention at our hotel. We enjoy this convention every year and we appreciate your loyalty to our hotel. I will share your feedback with the team to encourage them that their hard work is paying off. We look forward to seeing you back at the hotel next...

United States
Reviewed 3 weeks ago

Service was excellent Room was great Pool and exercise room were adequate One of the two public elevators stopped working Sat Convenient parking was not plentiful Thurs-Sun. I can still recommend the site for conventions of less than 1000 attendees (sometimes stuff happens in the real world and the great staff here can overcome most of those things).

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 535macw
Management response:

Dear 535macw, The team and I truly appreciate you taking the time out of your busy week to give us feedback on your recent visit to our hotel. We apologize for the inconvenience you received during your weekend with us. I will share your feedback with my team so we can make adjustments to our operation and improve moving forward....

Cary, North Carolina
Reviewed 4 weeks ago

My wife and I stopped here last minute while passing through Charlottesville. The staff could not have been more pleasant. The room was spacious and clean. We enjoyed the use of the Executive Lounge, and had a nice dinner in the onsite restaurant. The only thing we missed was the breakfast - too full from dinner the night before to...

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Helpful?
Thank SamuelOT
Sergio G, Manager at Doubletree by Hilton Charlottesville, responded to this review

SamuelOT, Thank you for your feedback!Our team takes pride in knowing that we provided you comfort during your travels. It is nice that you can stop in get some rest and meal all in one place and not have to worry about going out again after a long day. I will be sure to share with the team your wonderful...

Lexintgon, United States
Reviewed 4 weeks ago

This hotel needs an entire overhaul. Needs new carpet. Needs to catch up with the times on not charging for internet. Needs to improve the bathrooms. Needs to air condition the fitness center. In addition, they need to improve their parking and make sure it's only for guests.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank U3125OOstephanies
Sergio G, Manager at Doubletree by Hilton Charlottesville, responded to this review

U3125OOStephanies, Thank you for your honest feedback. We appreciate when our guests let us know that their stay was not up to their standards. Comments like yours help our team improve upon some of the shortfalls that may have led to a bad experience. We are in the process of doing some upgrades around the building and will take note...

Charolettesville, United States
Reviewed 4 weeks ago

I would recommend if you are ever in Charlottesville Va, this would be the place to stay.. It is just mile from the university of Virginia. There are a lot of very nice restuarant in the area, but everything is right in the hotel.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank keithmE4730KK
Don D, General Manager at Doubletree by Hilton Charlottesville, responded to this review

Dear keithmE4730KK, We can't thank you enough for the time you took out of your busy week to give us this outstanding feedback on your recent visit. It is nice to get your recommendation as a preferred hotel in the Charlottesville area. We look forward to seeing you back in the hotel when your travel requirements bring you back to...

Sterling, Virginia
Reviewed 4 weeks ago via mobile

I think this building was built a while ago, but hats off to Hilton. It's in great shape. Our room on the 8th floor, for Hilton Honors members, was immaculate. We had a nice view, which is always a plus. The hotel is a little north of the historic district, but not so far to be an issue. There are...

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Helpful?
Thank JT03
Don D, General Manager at Doubletree by Hilton Charlottesville, responded to this review

Dear JT03, We truly appreciate the very positive feedback you gave us during your recent visit to our hotel in Charlottesville. The team and I know how busy it is this time of the year and it means a lot to us that you took the time to fill this survey out. I will share your comments with my team...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Doubletree by Hilton Charlottesville is located just minutes from the University of Virginia, John Paul Jones arena, Charlottesville Regional Airport and Monticello. Recently renovated in 2008, the Doubletree by Hilton Charlottesville was named one of Expedia’s Insider's Select Hotels and Reader's Choice Hotel by the Daily Progress. ... more   less 

Additional Information about Doubletree by Hilton Charlottesville

Address: 990 Hilton Heights Road, Charlottesville, VA 22901
Region: United States > Virginia > Charlottesville
Price Range: RM572 - RM1,449 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Charlottesville 3.5*
Number of rooms: 235
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct and Travelocity so you can book your Doubletree by Hilton Charlottesville reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton Charlottesville Hotel Charlottesville
Hotel Style:
#9 Business Hotel in Charlottesville
#13 Family Hotel in Charlottesville
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree by Hilton Charlottesville staff and other travellers.
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Questions? Get answers from Doubletree by Hilton Charlottesville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask about the size of the bathroom, ours was so small you literally could not turn around.”
 of 5 bubbles sandrapH2799WG, 15 Mar 2017 | Read review
“Sams Club & Walmart within walking distance”
 of 5 bubbles tpjarmstrong, 13 Mar 2017 | Read review
“Top floor is executive floor for Hilton Honors with lounge”
 of 5 bubbles OBXfan1964, 8 Jan 2017 | Read review
“Floor numeration is confusing; lobby is actually on third floor. Ask for topmost floor you can get; it will not be as high as you think.”
 of 5 bubbles BearX220, 1 Dec 2016 | Read review
“Also, elevator is NOT in the center of corridor! It is at the North end of the long hallway..!”
  • Chair and area of carpet that I was afraid to sit in or walk on...
  • Furniture that time forgot.....
 of 5 bubbles WeBeenThereDoneThat, 19 Oct 2016 | Read review
5 of 5