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I booked this room to be close to my parents and to attend an event the following morning. The check in process was great. I must say that customer service was the best part of this trip. When I went to my room (208), I...More
Enjoyed the nice sized room and cleanliness. Reasonably priced and good service. Nice lobby with a good morning breakfast. Quiet ac/heating system. Very comfortable bed. Brooklyn Pizza (very good pizza) next door that delivers. Would definitely go again
We had a client stay at this property for a few weeks. When I called to get a final bill and the front desk promptly placed me on hold . When they finally got back to me 6 minutes later and let them know I...More
My first interaction was with Teresa at the front desk. She was amazing and I felt like the stay got off to a good start. Unfortunately, the guests immediately over my room had other plans for my evening. I'm guessing that they had at least...More
This stay was horrible. There was a huge dog (a weimaraner) running around the pool and barking and it was definitely over the weight limit for pets. When I laid down to sleep I noticed dry blood stained onto the beside phone and there was...More
Response from Reehana K | Reviewed this property |
The pictures posted that display the hotel's poor cleanliness are correct. I took those pictures the day we checked in, when we first saw the room. Although we asked the front desk to have housekeeping come up several times... More
The pictures posted that display the hotel's poor cleanliness are correct. I took those pictures the day we checked in, when we first saw the room. Although we asked the front desk to have housekeeping come up several times during our 3 day, 2 night stay. The picture of the roach was the only one taken after we checked out. It was the last thing I saw in the hotel lobby as we departed. Others may have had a great experience staying at this hotel. Frankly, I'm glad if they truly did because I would not wish the experience I had on another traveler.