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Horrible, horrible, HORRIBLE hotel! Floor was clearly not vacuumed, fries on the floor, crumbs in the chair, and a razor cover and dried up soap in the tub! But MOST of all, pee smelling sheets and PEE STAINED MATTRESS PAD! DISGUSTING! Was told that if...More
Very nice room but I would not stay here in hot weather. The AC in the room could not get it below 72 degrees no matter how low you turned it down. There must be some kind of a regulator on the system. The room...More
Response from Manager_11525, General Manager at Extended Stay America - Chesapeake - Greenbrier CircleResponded 31 May 2016
Thank you for sharing your experience with us. We appreciate you letting us know about the issue you experienced with your AC unit. I will be sure to have our maintenance engineer inspect all of our rooms to ensure that everything is functioning properly. We...More
Thia was my second bad experience with this hotel chain. Because of my bad experience last August I had a BOG(be our guest) certificate which I used for this stay. I checked in on April 29,2016 and my daughter woke up to ants crawling around...More
Response from Manager_11525, General Manager at Extended Stay America - Chesapeake - Greenbrier CircleResponded 24 May 2016
Your review for our hotel was recently brought to my attention. The situation you described regarding the room conditions you experienced is truly regrettable. We are very sorry for your experience. In response to your feedback, I have our maintenance engineer inspect our rooms to...More
pros: price, location
Cons: stains on furniture (didn't sleep under the sheets), noise from dogs on same floor, "continental breakfast is just coffee and muffins
my family only stayed here for one night for a last minute trip, I paid under 100 and it was...More
Thank Michelle A
Response from Manager_11525, General Manager at Extended Stay America - Chesapeake - Greenbrier CircleResponded 4 May 2016
I appreciate you taking the time to write a review of your experience with us. Please accept our apologies for the noise issues you experienced. In response to your feedback, I will be retraining our staff to make sure we are enforcing our quiet hours...More
Stayed overnight after a step competition, since the host hotel was full, this was right beside it. The Breakfast as he called it was a fail to me, family at the hotel at a real breakfast..but for the price it was okay..More
Thank andreana h
Response from Manager_11525, General Manager at Extended Stay America - Chesapeake - Greenbrier CircleResponded 28 March 2016
I appreciate you bringing your experience to our attention. I sincerely apologize that our grab-and-go breakfast did not meet your expectations. I will be sure to share your feedback with our corporate office. Still, I am glad to read that we were able to accommodate...More
US$85 - US$231 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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