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Residence Inn Chesapeake Greenbrier

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Residence Inn Chesapeake Greenbrier
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170 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn Chesapeake Greenbrier
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Showing 170: English reviews
Abu Dhabi, United Arab Emirates
Reviewed 29 December 2016 via mobile

Staff are very friendly, however several operational improvements could make this hotel better. For example, the breakfasts are good, but produce lots of disposable styrofoam and plastic, and there are no recycling bins in the rooms, all contrary to Marriott's sustainability principles. The jacuzzi jets in the pool don't work, even after a couple days of pointing this out to...

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Helpful?
Thank Wilsoneh
Jessica S, Operations Manager at Residence Inn Chesapeake Greenbrier, responded to this review

Thank you for taking the time to review our hotel. I'm sorry to hear that you didn't have a recycling bin in your room, this must have been a mistake on our part and I will be speaking with housekeeping about ensuring these are placed for our guests. We will have to call out a special contractor for the pool...

Rex
Reviewed 28 December 2016

No complaints everything was great will stay again staff was awesome and helpful rooms was spacious and cozy we need this back in Georgia loved it nice getaway for family love the cozy fire and pool table

Review collected in partnership with this hotel
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Helpful?
Thank slbrown1969
Jessica S, Operations Manager at Residence Inn Chesapeake Greenbrier, responded to this review

Thank you for your kind words about our hotel. I'm glad to hear that you had no complaints during your stay. Please come back and see us again the next time you're traveling to the area.

Burlington, New Jersey
Reviewed 24 December 2016 via mobile

This is probably my 5th stay at this location... The staff are very friendly and accommodating...each time I come! The chef even comes out the kitchen to speak! The rooms are clean, the hotel is always decorated nicely and clean as well... You can enjoy the courtyard... Or the pool... I have family here... They come visit me! Although I...

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Helpful?
Thank alendab2016
Jessica S, Operations Manager at Residence Inn Chesapeake Greenbrier, responded to this review

Thank you for your kind words about our hotel. I'm so happy to hear that you have enjoyed all 5 stays with us at the Residence Inn Chesapeake. Please come back and see us again soon!

Copiague, New York
Reviewed 27 November 2016

Room was typical of this brand. Front desk staff was helpful and courteous. Breakfast was poor at best. It was 20 minutes late coming out. Cereal was stale. Coffee was luke warm. No fresh fruit other than pinapple chunks. Where were the bananas and apples? Breakfast is one of the reasons I choose this brand. The ability to get an...

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Helpful?
Thank Bill47533
Jessica S, Operations Manager at Residence Inn Chesapeake Greenbrier, responded to this review

Thank you for reviewing our hotel online. I'm sorry to hear that we failed to provide you with the Residence Inn breakfast that is typical for our property and the brand. I will make sure to speak to our General Manager about the problems encountered during your stay to ensure this does not affect our future guests. Thank you for...

Reviewed 14 November 2016 via mobile

Not going to do a real long drawned out review. But we had a 2brm suite, and our room was not satisfying at all. With a dirty oven, one of the bathrooms won't that clean, and last but not least one of the bedrooms had bedbugs. Thankfully a relative discovered the bedbugs while sitting on the end of the bed....

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2Thank e w
Jessica S, Operations Manager at Residence Inn Chesapeake Greenbrier, responded to this review

Thank you for reviewing our hotel online. I'm so sorry to hear that you did not have a typical "Residence Inn" experience with us. I can assure you this is not the normal for our hotel as shown by our multiple 5-star reviews. Please call Dawn Anderson, the General Manager, at 757-502-7300 so we can make this right.

Jacksonville, Florida
Reviewed 11 November 2016 via mobile

I can't say enough how much I enjoyed my stay here. I essentially lived here for 2 months while away on business and the customer service was superb. Marcus was my main man at the front desk making sure I was taken care of and over time we became good buds talking football, kids, life, and whatnot. One night my...

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Helpful?
Thank Matty_M28
Jessica S, Operations Manager at Residence Inn Chesapeake Greenbrier, responded to this review

Thank you for your kind words about our hotel! I'm so happy to hear that you and Marcus bonded over various topics. He's a wonderful asset to our team and I will make sure to let him know what a great job he did during your stay. Please come back and see Marcus and the rest of the Residence Inn...

Agoura Hills, California
Reviewed 9 November 2016

This was the very best Check in I have ever had. Marcus Greeted me with a Handshake. I stay at multiple hotels very often and this was the first and only time that I was greeted with a Handshake. This was the warmest welcome to any hotel. Thank you Marcus for making me feel very welcome to your hotel.

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Helpful?
Thank pearil75
Jessica S, Operations Manager at Residence Inn Chesapeake Greenbrier, responded to this review

Thank you for your kind words about our hotel! I'm so happy to hear that Marcus gave you a wonderful greeting upon your arrival. I will make sure to pass along your kind words to him. Please come back and visit us again when you are traveling to the Chesapeake area.

Reviewed 6 November 2016 via mobile

Once again, this Residence Inn pleases! This was just an overnight stay on the way to OBX. Wanted to stay somewhere on the way. Had a pleasant experience once before, so stayed again. Can't go wrong here!

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Thank Dnot55
Jessica S, Operations Manager at Residence Inn Chesapeake Greenbrier, responded to this review

Thank you for your kind words about our hotel. I'm happy to hear that you chose to stay with us again after you had a pleasant experience during a previous stay. I hope the next time you're on the way to the OBX or you would like to visit our area, we will see you again!

Gainesville, Florida
Reviewed 1 November 2016

All the staff were friendly, courteous and remembered my name. I felt like they cared about me and their job. The rooms were clean and well laid out and decorated like a home. I loved my suite, it was like a small apartment ready to to start cooking.

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Helpful?
Thank Jerry F
Jessica S, Operations Manager at Residence Inn Chesapeake Greenbrier, responded to this review

Thank you for your awesome review of our hotel! I'm so happy to hear that you enjoyed your most recent stay with us! Please come back and see us the next time you are in the area.

Reviewed 20 October 2016

Marcus Scott,&Alisha work the Front desk and are very friendly and welcoming ,They will Both go out of there way to help you with anything great people! Kitchen morning staff is friendly and food is always hot , However Night time cook is very slow and there is always a wait dinner very rarely starts on time ! havonne and...

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Helpful?
Thank Lisa J
Jessica S, Operations Manager at Residence Inn Chesapeake Greenbrier, responded to this review

Thank you for taking the time to review our hotel. I will make sure to pass along your kind words and comments to our entire staff. I hope the next time you're in town you will give us a second chance for a 5-star stay.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Residence Inn Chesapeake Greenbrier is your perfect choice for a vacation in Hampton Roads. Centrally located to Norfolk, Portsmouth and Virginia Beach. This Chesapeake hotel has 1 and 2 bedroom suites available for short or long term stays fully equipped with kitchens and utensils. Complimentary parking, wireless internet and shuttle service in the area. ... more   less 

Additional Information about Residence Inn Chesapeake Greenbrier

Address: 1500 Crossways Boulevard, Chesapeake, VA 23320
Region: United States > Virginia > Chesapeake
Price Range: RM580 - RM1,028 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Chesapeake Greenbrier 3*
Number of rooms: 130
Reservation Options:
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Also Known As:
Residence Inn Chesapeake Greenbrier Hotel Chesapeake
Chesapeake Residence Inn
Hotel Style:
#10 Family Hotel in Chesapeake
#11 Business Hotel in Chesapeake
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Chesapeake Greenbrier staff and other travellers.
1 question
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Vienna, Virginia
5 months ago

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Questions? Get answers from Residence Inn Chesapeake Greenbrier staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't choose a high floor! And i'd assume hotels on the non highway side are quieter if you want to or have to open your windows.”
 of 5 bubbles hockeytraveler43, 14 Feb 2017 | Read review
“The east side, beautiful sunrises.”
 of 5 bubbles 513jerryf, 31 Oct 2016 | Read review
“The two bedroom suites are very nice with room to meet the needs of a family of 4.”
 of 5 bubbles X2984JNjohns, 18 Oct 2016 | Read review
“The corner rooms apparently have an oven as well as stove top.”
 of 5 bubbles NeonGodzilla, 15 Oct 2016 | Read review
“we were on the ground level and it was quiet - no issues”
 of 5 bubbles M1100EKjaneth, 13 Apr 2016 | Read review
5 of 5