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Candlewood Suites Chesapeake/Suffolk

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Candlewood Suites Chesapeake\/Suffolk
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72 Reviews from our TripAdvisor Community

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There are newer reviews for Candlewood Suites Chesapeake/Suffolk
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Showing 72: English reviews
Fairfax County, Virginia
Reviewed 1 August 2015

I stay at this hotel almost every week. Staff is very accommodating and helpful. Rooms are very clean. Location is very convenient . Love the full size Refrigerators. Its like my Second Home. I always receive a very warm welcome.

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Helpful?
Thank gregel42
Green Bay, Wisconsin
Reviewed 29 July 2015

We're here for work and this is the cleanest hotel I've ever stayed at. The staff makes us feel like we're home every time. Dru, David, Shashi and Co. are all very accommodating. The hotel has everything you need for a long term stay including a full kitchen and free Wi-Fi. I strongly recommend this hotel!

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1Thank Michael L
Maryland
Reviewed 16 July 2015

Everyone was very nice at the hotel. Rooms were very clean and the location was very Convenient. We were there for a Graduation, front desk agent was so accommodating that we could check in early and get ready and go to our event. will definitely stay here again !!!

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2Thank Sherry G
Smyrna, Delaware
Reviewed 7 July 2015

We visted july 4th weekend from out town. Our trip was last minute and the rooms were extremely expensive elsewhere and booking up fast. However we werent able to book both nights as they were booked. We stayed fri night Hampton inn suites and Saturday night at Candlewood. What a difference. If we could stayed at Hampton inn up the...

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Thank Nodiva10
Peter K, Guest Relations Manager at Candlewood Suites Chesapeake/Suffolk, responded to this review

Dear Nodiva, Thank you for staying with us recently. Thank you so very much for your kind comments about our hotel's cleanliness and our staff. We are very sorry about your noise expereice and the quality of the walls. Your feed back is greatly appreciated and we look forward to have you back at our hotel. Best Regards!

Reviewed 28 June 2015 via mobile

Arrived with a very sick daughter 30 minutes before my husband. We were left sitting in the lobby because they refused to let us check in until he arrived. Totally uncalled for. Hopefully those sitting here after we leave are not exposed...

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Thank kspkmom
Peter K, Guest Relations Manager at Candlewood Suites Chesapeake/Suffolk, responded to this review

Thank you very much for your feedback. We appreciate the fact that you chose to stay at our hotel and brand, although you had several choices. Our standard check-in time is 3pm and if we do have the room and room type available before check-in time, we certainly let our guests check-in. You showed up at 8am in the morning...

Reviewed 19 June 2015 via mobile

I will sum this stay up very quick, this place needs an exterminator. Roaches are all over the place, I checked in sat down for a minute went to warm up my food and roaches were all around my food. I went back to front desk got my money back and never returned. Very nasty establishment, I would not recommend...

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3Thank Naomi T
Peter K, Guest Relations Manager at Candlewood Suites Chesapeake/Suffolk, responded to this review

Dear Naomi, We thank you for visiting our hotel and appreciate your patronage to our hotel and the brand. If you may scroll down the reviews you will find most reviews being very positive and no mention of any infestation. I can understand your frustration due to the fact that you were removed from the hotel for disorderly conduct. In...

Boone, North Carolina
Reviewed 16 June 2015

I was back in Chesapeake for work and I decided to give the Candlewood a try again. Had a double room booked the week before and at check in they had only a single room with a pull out couch. I was less than pleased especially when I booked the room and there was a double room available. The room...

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Thank jasontoy1
Peter K, Guest Relations Manager at Candlewood Suites Chesapeake/Suffolk, responded to this review

Dear Jason Toy, Thank you for your valued business and staying with us. Taking time to send your feedback is greatly appreciated. Our sincere apologies for not being able to get the room type you wanted. It is IHG's policy that room type is only a request and not guaranteed. We will do our best to accommodate as you request....

Boone, North Carolina
Reviewed 11 March 2015

I recently stayed at this location on business and decided to give it a try. First off, the staff was great and friendly in every way. They all went out of their way to make my stay enjoyable as possible. The rooms were clean and tidy but seemed very small. Since I was in town for a couple weeks, it...

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Thank jasontoy1
Peter K, Guest Relations Manager at Candlewood Suites Chesapeake/Suffolk, responded to this review

Dear Mr. Jason Toy, Thank you so very much for taking time to send your feedback. Your kind words describing our dedicated staff is greatly appreciated. I am very sorry about the internet being slow. It was due to the snow storm related power outage in the area and however it has all been fixed and back to normal with...

New Prague, Minnesota
Reviewed 4 January 2015

I stayed here for a business trip and the staff was very helpful. We had some packages delivered to the front desk and they were good about it, and my travel plans changed requiring me to add an extra night and they were very accommodating. My biggest gripes were that I was on the third floor and there was very...

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Helpful?
Thank Joel H
Peter K, Guest Relations Manager at Candlewood Suites Chesapeake/Suffolk, responded to this review

Dear Joel, Thank you for staying with us and taking the time to send us your feedback. Your kind words about our staff and a 4 star service rating is greatly appreciated. Our sincere apologies for the pressure and taste of the water. I have reached out to the city to see if a better taste could be enhanced to...

Leesburg, Virginia
Reviewed 3 December 2014

Staff was very helpful and friendly. However, the hotel was tired and in need of an upgrade. Rooms and furnishings were very old and not real comfortable. Most rooms are only one queen bed and only six rooms have two twins. No king beds. The hotel is a decent value for the low price charged, but make sure to set...

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Helpful?
Thank John J
IHGCare, Guest Relations Manager at Candlewood Suites Chesapeake/Suffolk, responded to this review

Dear John J, Your taking some time out of your busy day is much appreciated. I am elated to see your generous 5 star rating for the service you have experienced in our hotel. To see and read kind words from our valued guests is always uplifting and a boost for us to further our efforts in attaining and even...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Candlewood Suites Extended Stay Hotel Chesapeake Suffolk - Hampton Roads Area VA.The Chesapeake Suffolk Hotel is a member of the IHG family of brands which includes InterContinental, Crowne Plaza, Hotel Indigo, Holiday Inn and Candlewood Suites Hotels. Specializing in your extended stay experience, the Candlewood Suites hotel is the perfect environment for government (per diem), project teams, training, relocation, temporary & corporate housing needs.The Candlewood Suites hotel is centrally located at Exit 11 of I 664 near I 64, & I 264, and minutes from Portsmouth, Hampton, Norfolk, Suffolk & Virginia Beach business & real estate districts. Our location offers easy access to Harbour View Commerce Park, Lockheed Martin, Raytheon, SAIC, Northrop Grumman, General Dynamics, Mitre, Sysco JFCOM , US Coast Guard & the Newport News Navy Shipyard. The Candlewood Suites Hotel offers apartment-like suites with all of the conveniences of home to suit your extended stay or short term hotel real estate needs. Our pet friendly hotel (fee applies) offers studio & one-bedroom apartment-like suites featuring fullyequipped kitchens, spacious living & work areas, TV w/ DVD players and free wired & wireless Internet access. Other features include a 24-hour business center w/ free Internet, print/fax/copy capabilities, free laundry facilities, fitness center, courtyard w/grills & our signature Candlewood Cupboard convenience store. ... more   less 

Additional Information about Candlewood Suites Chesapeake/Suffolk

Address: 4809 Market Place, Chesapeake, VA 23321
Region: United States > Virginia > Chesapeake
Price Range: RM414 - RM691 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Chesapeake/Suffolk 2.5*
Number of rooms: 102
Reservation Options:
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Also Known As:
Candlewood Suites Chesapeake/Suffolk Hotel Chesapeake
Chesapeake Candlewood Suites
Hotel Style:
#13 Business Hotel in Chesapeake
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Questions & Answers

Questions? Get answers from Candlewood Suites Chesapeake/Suffolk staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get one of the 'studio' rooms - they have a full kitchenette.”
terryd647, 22 Mar 2017 | Read review
“check with the hotel directly for extra charges if you use an website booking service.”
gregburch2016, 24 Jun 2016 | Read review
“Quiet Rooms ,Clean Hotel”
gregel42, 31 Jul 2015 | Read review
“Hotel close to Mall and Restaurants”
931sherryg, 15 Jul 2015 | Read review
“Dont stay on first floor.”
Nodiva10, 6 Jul 2015 | Read review
5 of 5