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Holiday Inn Express Chester

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Traveller (7)
Room & Suite (27)
Dining (4)
Overview
Hotel website
1911 W Hundred Rd Route 10, Chester, VA 23836-2402 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Family Rooms
Fitness centre
2.5 Star accommodation
Additional information
Hotel website
Offers from Holiday Inn Express Chester
Special Offer:Annual Sale
Hotel deals
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Rooms
25 Nov26 Nov
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (106)
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105 results
Traveller rating
37
29
30
6
3
Traveller type
Time of year
LanguageEnglish
37
29
30
6
3
Show reviews that mention
All reviews cinnamon rolls annual vacation standard hie breakfast excellent friendly staff sausage stayed here oatmeal front desk nice job surprised how small fridge breakfast choices quiet room the hotel is clean free breakfast would stay again beds were comfortable
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1 - 5 of 105 reviews
Reviewed 1 week ago

I am not a huge fan of Holiday Inn Express properties as they are typically not very well kept and generally pretty low quality. I didnt hold out much hope for this one when I arrived as the lobby area isnt particularly inviting but the...More

Thank mcgahat
Response from Chesterhie, General Manager at Holiday Inn Express ChesterResponded 1 week ago

Thank you for your review. I am very happy that the staff was welcoming and accommodating. However, I am sorry to hear that you were not satisfied with our breakfast. This has been communicated to the concerned staff.

Hotel's Favourite
Reviewed 6 August 2018

Excellent friendly staff. Great check-in experience with Alex. Jerlynn was very helpful. Clean, quiet room, slept well. Usual HIE breakfast choices (eggs, bananas, cinnamon rolls, oatmeal, yogurt, sausage, bacon, cereals, etc.). Great location near Richmond, local historic venues, I-95 and I-295. This hotel was recently...More

Thank Michael C
Response from Chesterhie, Owner at Holiday Inn Express ChesterResponded 6 August 2018

I am delighted to hear that we have been part of so many journeys that you've taken. I hope that you will stay with us several times more on your next trips. Our staff are always ready to welcome you. Thank you for your loyalty...More

Reviewed 3 weeks ago via mobile

So, stayed here for a night recently on the way through the area. First, the good news...friendly check-in staff and nice room (clean and well maintained). The location is fine if you are “passing through” as it is near the highway, but not right on...More

Thank MarkMM55
Response from Chesterhie, Manager at Holiday Inn Express ChesterResponded 3 weeks ago

Thank you for your positive comments and I am pleased that you had a good stay overall. However, I apologize for the inconveniences that you experienced during your stay. Please note that your concerns have been passed on to our housekeeping management. We do hope...More

Reviewed 6 September 2018 via mobile

My parents and I stayed here for two days while visiting family and the area. When we were arrived we had a very negative experience with Claudia. She need to greet us in a warmer welcoming manner. But rather appeared to be bothered by us....More

Thank WLSC2008
Response from Chesterhie, General Manager at Holiday Inn Express ChesterResponded 6 September 2018

Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other...More

Reviewed 22 August 2018

Stopped here for the weekend and for the first time at this location for almost 20 years. They have remodeled and have done a pretty nice job over all. There are areas they made do with the old stuff such as doors that do detract...More

Thank IowaJim2015
Response from Chesterhie, General Manager at Holiday Inn Express ChesterResponded 23 August 2018

Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other...More

View more reviews
About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Wheelchair Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Sauna
Details
Price range
US$89 - US$158 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$89 - US$158 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Photos
Traveller (7)
Room & Suite (27)
Dining (4)
Nearby
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Questions & Answers
Ask a question
Frank L
8 June 2017|
AnswerShow all 4 answers
Response from Chesterhie | Property representative |
Yes!
1
Vote
Room Tips
"No ice machine on 2nd or 4th floors."
O9848UOmichaelc
5 Aug 2018
Read review
"Just show up!"
AmberShores
22 Jul 2018
Read review
"Rooms at the back possibly quieter!"
Q3042YUjanetm
28 May 2018
Read review
"No ice machine on 4th floor."
O9848UOmichaelc
4 Aug 2017
Read review
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