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All reviews an older property room was clean quiet location bagels very nice place to stay business trip the breakfast area easy access free breakfast sausage inns virginia desk cleanliness facility interstate pillows
Need better equipment in hotel rooms. All inclusive. The TV wasn't working properly and the hotel staff proceeded to not solve the problem. Since the issue couldn't be solved, I at least expected compensation. There was noneMore
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Response from Tray W, General Manager at Hampton Inn ChesterResponded 22 May 2018
Thank you for choosing Hampton Inn Chester as your place for lodging and completing a survey. I have read your comments and do apologize for the inconveniences that you experienced. I will adjust your final receipt as I am just now learning of your experience....More
I had some issues getting into the room on my arrival, but the hotel staff really helped sort it out quickly, and showed real empathy to getting me in my room. The breakfast staff was so friendly, what a great way to start the day!
The room was not the nicest. It was very warm and in the morning, we found a dirty towel behind the bathroom door. I would not recommend staying here. I'm glad it was only a night, we were coming back from Florida and the hotel...More
Response from Tray W, General Manager at Hampton Inn ChesterResponded 6 May 2018
Thank you very much for choosing Hampton Inn Chester and completing a survey. I have read your comments and sincerely apologize for your, unsatisfying stay. We are in the process of having a FULL renovation as we have recently obtained this property less than 2...More
The hotel is nice and the lady at the front desk was very nice. My husband is a diamond elite member and booked the room so we get bottles of water when we check in but hey did not have any and she was sweet...More
Response from Tray W, General Manager at Hampton Inn ChesterResponded 4 April 2018
Thank you for choosing Hampton inn Chester. I have read your comments and sincerely apologize for the inconveniences that you experienced while here. Our mission is to make you feel "home away from home" and if that's not how you left here feeling, then our...More
We recently stayed at this hotel during our trip to Florida. Our day started out in New York City, Flights were cancelled due to a snow storm on March 21. After our flight was cancelled we had to check out of the hotel because they...More