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Fairfield Inn Richmond Chester

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Fairfield Inn Richmond Chester
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272 Reviews from our TripAdvisor Community

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Showing 270: English reviews
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Raleigh, North Carolina
Reviewed 4 weeks ago via mobile

Worst place I ever stay, I was itching the whole 6 hours I stayed here. It's right off the highway but basically and roach motel that is not worth the 50 I spent. The person at check in had on a wife beater like they had been sleeping and the room was so nasty .

Thank Keosha1908
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review

Thank you for bringing to my attention the problems that you faced at the Fairfield Inn Chester - if you would like to contact me directly we can discuss them further - we take great pride in providing a clean and friendly hotel for all of our customers.

Saskatoon, Canada
Reviewed 14 January 2017 via mobile

Spent a night here. Got in after dark but was very close to interstate. Lots of restaurants nearby. Clean rooms, friendly staff and breakfast was better than an average Fairfield. I would stay here again.

Thank Julie F
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review

thanks for letting us know that we are doing it right

Boston, Massachusetts
Reviewed 9 January 2017

We stayed here one night to break up a long drive and should have kept driving. We arrived to the pet friendly hotel with a dog and I was up very early in the morning to take my dog outside. An hour or so later at 5 am, we received a call from front desk asking if we had a...

Thank Masch1023
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review

I am so sorry that we were not as professional as we should have been in calling you at 5am - this indeed should not have been done - we have corrected this procedure going forward so that it will not happen again

Baltimore, Maryland
Reviewed 7 January 2017 via mobile

So my husband and I were traveling from Baltimore to central Florida. We got caught in a blizzard with two dogs. Yeah yeah, we should have checked the forecast. Oh well we all know how the media gets. Anyway... got here and they were very nice. The guys name was Mark Johnson and he was very accommodating in our time...

Thank Sara R
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review

Many thanks - we are so glad that we were able to help you through the blizzard - thanks for singling Mark out - he is indeed a gem

Reviewed 7 January 2017

Had a room on the forth floor - pretty quiet for being close to the highway TV worked well as did wifi Very clean - staff very courteous Plenty of options for food - Old Country Buffet is across the parking lot and Denny's is about as close - many other restaurants of various types nearby - I walked to...

Thank Don B
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review

Many thanks for your feedback - we appreciate that you enjoyed your stay with us

Budd Lake, New Jersey
Reviewed 22 December 2016

We stopped on our way to South Carolina and had a wonderful experience. Tauri at the front desk was extremely helpful and made sure our 2 rooms were adjoining as requested. She was very professional and friendly! We had an early start in the morning and were expecting to miss the complimentary breakfast but we were pleasantly surprised that they...

Thank JoanneOno
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review

Thanks for the feedback - Tauri is indeed a superstar - hope to see you soon - happy holidays!!

Orlando, Florida
Reviewed 15 December 2016

Staff (Jason, Tauri, and housekeeping (blond ponytail and tiny feet :)), were professional and very friendly! Really nice people! Have to give extra props to Jason who worked his "magic" as he made on-the-spot, last minute accomodations for my sister who was in a wheelchair to ensure she would be as comfortable as possible. He's a keeper! And, Tauri was...

Thank NoThanks54
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review

Many thanks for your kind comments on Jason, Tauri and our housekeeper - we take great pride in providing first class service to all our customers

Seattle, Washington
Reviewed 11 December 2016 via mobile

Perfect for what it is. Not a fancy hotel, and downmarket for Marriott. But newer, nice, clean, simple. No mugs here, only disposable cups. But free wifi and free breakfast. Lots of restaurants near by. Do remember to put out the do not disturb sign as housekeeping comes by bright and early.

Thank SeattleDoc2010
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review

thanks for the feedback and recommendation

A TripAdvisor Member
1 review
Reviewed 8 December 2016 via mobile

Great friendly service, quiet room and good breakfast (poppyseed bread was excellent). Bathroom sink a little small. Bed comfortable, fridge and microwave. Bed was comfortable. Tauri front desk person was very cordial and friendly.

Thank A TripAdvisor Member
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review

Thanks for the feedback and especially for mentioning Tauri - she is our superstar on the front desk

Wilmington, North Carolina
Reviewed 3 December 2016

This location is your average Fairfield by Marriott property. Stayed in room 311 which had king bed, jetted tub in room, small microwave and refrigerator. Room was clean Location of room was quiet in spite of proximity to elevator. Parking was ample. Breakfast provided 6-10 am. Note: every staff member we encountered was pleasant, happy and smiling.

1Thank Paula H
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review

many thanks for your kind feedback - we appreciate hearing from you

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Conveniently located near I-95 south of Richmond, Virginia, this newly renovated Fairfield Inn prides itself on providing first class service. Our new rooms provide a wonderful workspace as well as comfortable beds and furnishing to help you relax. Our hot complimentary breakfast each morning provides a great start to your day. You can also relax in our indoor pool or work out in our new fitness facility. We also have a laundry if the need arises ... more   less 

Additional Information about Fairfield Inn Richmond Chester

Address: 12400 Redwater Creek Road, Chester, VA 23831
Region: United States > Virginia > Chester
Price Range: RM426 - RM666 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn Richmond Chester 2.5*
Number of rooms: 115
Reservation Options:
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Also Known As:
Fairfield Inn Richmond Chester Hotel Chester
Fairfield Inn Chester
Fairfield Chester
Chester Fairfield Inn
Hotel Style:
#2 Romantic Hotel in Chester
#6 Family Hotel in Chester
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn Richmond Chester staff and other travellers.
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Questions? Get answers from Fairfield Inn Richmond Chester staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 311 is a good choice.”
 of 5 bubbles 844paulah, 3 Dec 2016 | Read review
“The hotel is set back off of route 10 so I don't think any room would hace a "noise" problem.”
 of 5 bubbles 316bruceb, 20 Nov 2016 | Read review
“Ask for two beds in advance if you need them.”
 of 5 bubbles Finoke, 24 Oct 2016 | Read review
“I like the fourth floor - seems like there are less people there.”
 of 5 bubbles catepowell, 6 Jun 2016 | Read review
“Look for a room with a comfy chair and Ottoman.”
 of 5 bubbles kinspirit60, 3 Jun 2016 | Read review
5 of 5