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I have been staying at this hotel about once a month for the last year. They have started remodeling and it has started to take a toll on the quality of service they provide to their guests. No ice available on any floor, staff is...More
The room was very nice which I didn't expect for the price. The bathroom door was awkwardly set to come close to the toilet when opened. The TV sat rather low on the dresser which was an issue when watching tv while in bed.
wife and I stayed here so we could go photograph eagles on the James river. The hotel is under renovations. room was clean but in need up upgrade. As others comments. Bathroom door close to toilet. bath light had a mind of its own if...More
Staff very friendly, informed us of remolding. It needs it very much. The king rooms were full, and ask if we would go to a suite for a smaller fee. We agreed, and was very disappointed how bad the room was of very old fashion....More
Response from ChesComfort, General Manager at Comfort InnResponded 3 weeks ago
Thank you for your feedback. We are doing our best to create a better product for your guest. thank you again for sharing. Kindest Regards, Nisha Simon, General Manager.
One of the more affordable choices for the area. Friendly staff, good sized room, clean and comfortable. A few minor items, like refrigerator and tv plugged into receptacle, so wall lights left unplugged, (instead of adding a multiplug or power strip). Renovations currently in progress,...More
Thank Alan R
Response from ChesComfort, General Manager at Comfort InnResponded 4 weeks ago
Thank you for taking time to complete our survey, we are glad that you enjoyed your stay with us. Yes! outlets are part of the renovations, this will remove the need to have items unplugged in our rooms. We thank you again and are looking...More
US$78 - US$163 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#3 Romantic Hotel in Chester
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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