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Residence Inn Richmond Chester

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Residence Inn Richmond Chester
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179 Reviews from our TripAdvisor Community

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Showing 177: English reviews
Palm coast
Level Contributor
48 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 2 weeks ago via mobile

Had a suite which was a pleasure to spend the night in. Clean and refreshing. The only negative was waiting in line with about 10 other people trying to check in at 5pm with only one clerk. Finally a second one showed up. Breakfast wad also well served and tasty with good coffee. Nice experience overall.

Review collected in partnership with Windows 10 app

Helpful?
Thank Andrew B
chester800, Front Office Manager at Residence Inn Richmond Chester, responded to this review

Thank you for your response! I do appreciate you letting us know about your recent stay at our hotel. I do apologize that you had to wait in line for a little while before you checked in. I know that must have been very frustrating. We usually have two people on for the check in time. I again apologize for... More 

2 reviews
Reviewed 3 weeks ago via mobile

We had a great stay at this hotel. The room was clean, the breakfast was good, and the pool was so fun for our kids! It was so helpful to have a kitchen and fridge and an separate bedroom. We enjoyed the hotel and the staff was friendly.

Helpful?
Thank erika p
chester800, Front Office Manager at Residence Inn Richmond Chester, responded to this review

Thank you for responding to us! We do appreciate you letting us know about your recent stay! I am glad to hear that your recent stay was enjoyable for you! I appreciate you letting us know about our amenties we offer during your stay! I am glad that you were able to use them as well as enjoy them while... More 

Virginia
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 26 October 2016

Easy location to get to, easy parking, excellent customer service throughout stay, awesome room with kitchenette. We booked this room to check out the Gwar-B-Q music festival that was held at Lake Hadad about 20 minutes away. Hotels closer to the lake were a bit, meh. I found this awesome gem nearby. I'm not sure if it is newly remodeled... More 

Helpful?
Thank VivaDva
chester800, Front Office Manager at Residence Inn Richmond Chester, responded to this review

Thank you for your review! I do apologize about the breakfast during your stay with us. I am going to speak with that department to see what we can do further for our guest! I am glad that everything else was up to your expectations and apologize that our breakfast was not. We do appreciate your business and hope to... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 25 October 2016

This was my second consecutive year of staying here during Homecoming weekend for VSU and my experience gets better each year. Every year, a group of us host a Tailgate on Saturday and we have various types of food that requires storage and the hotel provided accommodations for everything, without any resistance. Even thought the rooms have full size refrigerators,... More 

Helpful?
Thank Terry P
chester800, Front Office Manager at Residence Inn Richmond Chester, responded to this review

Thank you for your review! We do appreciate you letting us know about your recent stay with us! I am glad that we were able to accomadate you and your family during this exciting event. Thank you for letting us know! We do appreciate your business and hope to see you in the near future. More 

oceanside
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 25 October 2016 via mobile

We stayed at this hotel for a week and I cannot answer size enough how outstanding the service was. It was like staying with family, only there was no one to hate. Everyday someone went above and beyond to help our family, from the front desk to the cleaning staff, all were outstanding and friendly. I highly recommend this hotel... More 

Helpful?
Thank carlos l
chester800, Front Office Manager at Residence Inn Richmond Chester, responded to this review

Thank you for your recent review. We do appreciate you letting us know about your stay at our hotel! I am glad to hear that everything was great during your stay with us! Guest satisfaction is very important to us! We do appreciate your business and hope to see you in the near future. More 

Level Contributor
117 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 9 October 2016 via mobile

I stayed for almost a week at this facility, this is a great hotel, close to the airport and all kind of restaurants and shops...Hotel is quiet, modern styled, got a indoor pool, fitness center and well equipped laundry room, most important - you can join a free breakfast buffet early at 6.00am... my king size suite had a very... More 

Helpful?
Thank Juan Carlos M
chester800, Front Office Manager at Residence Inn Richmond Chester, responded to this review

Thank you for taking the time to share your experience with us! I appreciate you letting us know that our hotel was able to meet your expectations during your extended stay with us. I do want to inform you that we have an upcoming renovation later this year. This will help with the appearance of our property. I am glad... More 

Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 20 September 2016 via mobile

Marriott Residence Inn is one of my "go to" hotels when traveling. We stopped here last night as we traveled back home. Chelsea welcomed us and was very helpful. The room, however, was not up to the Marriott standards I have come to expect. The chair in the living area should have been replaced months ago! It was well-worn and... More 

Helpful?
Thank Bzyrbee
chester800, Front Office Manager at Residence Inn Richmond Chester, responded to this review

Thank you for taking the time to let us know about your stay at our hotel! Your opinion is very important to our associates. I do apologize about our furniture appearance. I know that is very frustrating to you. I do want to inform you that our hotel will be renovated later this year. This will help our appearance at... More 

Charlotte
Level Contributor
86 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 11 September 2016 via mobile

I would rate this hotel a very good and solid choice. Had a very nice stay. Typical Residence Inn amenities like free parking and free breakfast. But what I always really appreciate is a clean quiet room and a very comfy bed to recharge. Also Very friendly. Close to the highway. As a business traveler you can't ask for something... More 

Helpful?
Thank JayMoli
chester800, Front Office Manager at Residence Inn Richmond Chester, responded to this review

Thank you for your review! I am glad to hear that everything was great during your recent stay with us. Guest satisfaction and customer service are very important to us. We do appreciate you letting us know about your stay! We do appreciate your business and hope to see you in the near future. More 

NJ
Level Contributor
114 reviews
111 hotel reviews
common_n_hotel_reviews_1bd8 392 helpful votes
Reviewed 7 September 2016

We were traveling from NJ to Hilton Head Island and made a half way stop after dinner at Chester. We used the Marriott App which is very easy. Booked into a corner fireplace suite. It was very large and clean. Very comfortable for the two on us on a king bed. There is also a sofa bed. Breakfast is very... More 

Helpful?
Thank schong
chester800, Front Office Manager at Residence Inn Richmond Chester, responded to this review

Thank you for your response. I am glad to hear that we were able to meet your expectations during your hotel stay! We do appreciate you letting us know about your recent stay! Guest satisfaction is very important to us! We do appreciate your business and hope to see you in the near future! More 

Level Contributor
6 reviews
Reviewed 25 August 2016

The Residence Inn was in the best location for us to visit surrounding sites. Booking the hotel was easy. The staff was outstanding. We would very much recommend the Residence Inn in Chester. Our only problem was finding it initially. There are no signs on the highway or even on the road near the place.

Helpful?
Thank Wanda O
chester800, Front Office Manager at Residence Inn Richmond Chester, responded to this review

Thank you so much for you review at our hotel! I do appreciate you letting us know about your stay at our hotel! I do apologize about our signage. I will discuss this with our general manager to see if there is anything else we can do for this issue. We do appreciate your business and hope to see you... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Laundry Service

Additional Information about Residence Inn Richmond Chester

Address: 800 Bermuda Hundred Road, Chester, VA 23836
Region: United States > Virginia > Chester
Price Range: RM625 - RM723 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Richmond Chester 3*
Number of rooms: 136
Reservation Options:
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Also Known As:
Residence Inn Richmond Chester Hotel Chester
Hotel Style:
#3 Family Hotel in Chester
#4 Romantic Hotel in Chester
#4 Green Hotel in Chester
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Questions & Answers

Questions? Get answers from Residence Inn Richmond Chester staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For late check-in, request your room to be pre-blocked.”
  • teeny dining table for two
  • awesome, comfy bed
  • sweet kitchenette
 of 5 bubbles VivaDva, 25 Oct 2016 | Read review
“Get the corner fireplace unit”
 of 5 bubbles schong, 6 Sep 2016 | Read review
“Ask for a top floor corner room.”
 of 5 bubbles HarryPFlorida, 19 Aug 2016 | Read review
“Ask to get a room away from the bar b cue/congregating area”
 of 5 bubbles JoeG379, 31 Jul 2016 | Read review
“Bottom floor rooms are easily accessible with pets.”
 of 5 bubbles Candace614, 18 Jul 2016 | Read review
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