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Homewood Suites by Hilton

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Homewood Suites by Hilton
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325 Reviews from our TripAdvisor Community

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Showing 324: English reviews
Phoenix, Arizona
Reviewed 8 November 2016

This has always been our hotel of preference in the area. Management was friendly and professional; However, this is the second time there was a shortage of carts, so if you need help, be aware of that when booking this hotel. Hopefully, this will be corrected in the near future, as it is difficult carrying luggage if you have health...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank 688janiceb
Nantwich
Reviewed 4 November 2016

This was our first visit to a Homewood Suites, and I left with mixed feelings, largely due to noise issues. Our room was on the rear of the building, which I thought would be ideal, but we were located in a room near the end of the corridor, and discovered that the bedhead against the wall was next to the...

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Helpful?
Thank JJ-Whippet53
Philadelphia, Pennsylvania
Reviewed 2 November 2016 via mobile

This was our first time staying at Homewood Suites and we were pleasantly suprised. The hotel was tastefully furnished, the rooms were clean, spacious and comfortable. We stayed in a one bedroom suite; the bedroom was seperate from the living area which provided the necessary privacy to accomodate our seperate schedules. Homewood Suites offers a complimentary buffet breakfast with a...

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Helpful?
Thank peresed
Arlington
Reviewed 1 November 2016

Its a shame, called ahead, we were headed to Chester VA to attend a memorial service for a local solider killed in Afghanistan, they will not accommodate a 7 lb toy poodle, they were adamant they were not a pet friendly hotel, directed us to a competitor. I am a Hilton Diamond member, will be taking my business elsewhere. Typically...

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Helpful?
Thank Colleen M
Sara Gene C, General Manager at Homewood Suites by Hilton, responded to this review

Dear Colleen M, Thank you for your loyalty as a Hilton Diamond Member. We truly appreciate your feedback and are very sorry our hotel could not accommodate your pet friendly needs. We directed you to the only location nearby that accepts pets so you wouldn't have to search the area. Unfortunately, they are not a Hilton property, but we wanted...

Reynoldsburg, United States
Reviewed 29 October 2016

A covered clean drinking cup had broken glass shards in it yet the cup was not chipped. The counter desktop in the kitchen had red caked on food on it as well as the wall. It was the least cleanly room I've ever had.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
1Thank Anne A
Sara Gene C, General Manager at Homewood Suites by Hilton, responded to this review

Dear Anne A, Thank you for your feedback. We are glad you chose our hotel during your recent stay and we apologize for the housekeeping problems you encountered. Unclean rooms are not typical at our hotel and we appreciate you bringing this to our attention. We will make every effort to ensure our rooms meet the highest housekeeping standards. We...

Oakville, Canada
Reviewed 25 October 2016

This is a short review because I simply wasn't here for very long - a one night stay on business. Arrived to a speedy check in with a courteous front desk, provided a room away from the elevator as is my preference. Room immaculately clean and as with all Homewoods was large. I was advised of breakfast and dinner options...

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Helpful?
Thank Adam C
Pittsburgh, Pennsylvania
Reviewed 19 October 2016

The room was quiet, the elevator was relatively fast, the breakfast was average and the evening "meal" left a lot to be desired. The bathroom remodel left work needing to be done. The shower door was installed crooked so it wouldn't seal so a towel was needed to absorb the escaping water. The pillows were way too soft for my...

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Helpful?
Thank PA_Larry_Z
Chester, Virginia
Reviewed 11 October 2016

Totally awesome stay. Great room and service. Staff is great. Breakfast was perfect Overall stay felt like home. Will be staying again and appreciate all this place has to offer. Will tell others This is THE best

Review collected in partnership with Homewood Suites by Hilton
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Thank Terri P
Phenix City, Alabama
Reviewed 1 October 2016 via mobile

Never have I had a charge for a hotel stay more than the quoted price over the phone (excluding taxes). At this property, I had to question the difference in cost quoted vs. charged in person upon check out only to learn that they included a percentage for incidentals. Wow. I hope I get the credit back to my card.

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Helpful?
1Thank JD201230582
Sara Gene C, General Manager at Homewood Suites by Hilton, responded to this review

Dear JD201230582, I appreciate your review of our hotel. I understand that you were unhappy with some of the charges and I apologize for any miscommunication. The incidental holds should be released back to your card within 3-7 business days from check-out. If that is not the case please contact the hotel directly at 804.751.0010 so we can assist in...

Chesterfield, Virginia
Reviewed 26 September 2016

The Breakfast and complimentary social was nice. Location was nice. Fast internet. Rooms are nice and the kitchen was very nice. The decor is nice and current. I had problems with the tv working but mgt fixed it. I would stay here again.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Norman B

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Restaurant
GreenLeadersGold level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Friendly Service and Home Comforts at our Hotel in Chester, VA Welcome to the Homewood Suites by Hilton(R) Richmond-Chester hotel. Our all-suite hotel, located at Exit 61A off I-95 in Chester, Virginia, offers easy access to Richmond International Airport. Our hotel in Chester, VA is near popular attractions including Kings Dominion, Pamplin Historical Park, Richmond International Raceway and Pocahontas State Park. Make yourself at home in a spacious one- or two-bedroom suite featuring a range of thoughtful amenities to help you feel at home. Prepare a home cooked meal, just the way you like it, in a fully equipped kitchen complete with convenient utensils. Relax in the separate living area, and stay entertained with a flat-screen TV and complimentary internet access. Start your day with a complimentary full hot breakfast before heading out for business or recreation. Stay active during your stay in the fully equipped fitness center, basketball court or indoor swimming pool. Hold meetings with colleagues in our versatile meeting rooms, and stay in touch with work in the business center featuring modern business amenities. Our Suites Enjoy the comforts of home at the Homewood Suites by Hilton(R) Richmond-Chester hotel. Unwind in a studio, one- or two-bedroom suite with room for entertaining, working or simple relaxation. Prepare a meal for family or friends in the fully equipped kitchen featuring full-size refrigerator, microwave, dishwasher and thoughtful utensils. Unwind with a movie on a flat-screen TV in the separate living or sleeping areas, and keep in touch with family and colleagues with complimentary internet access. Enjoy a restful sleep on a king-sized bed after a day of business or sightseeing. We'll even do the grocery shopping for you to make sure you enjoy the most of your time at our hotel in Chester, VA. Our Suites Guest Perks At your Homewood Suites by Hilton hotel, you'll enjoy a range of inclusive perks to help you feel right at home. Indulge in a hot full breakfast each morning. We offer a complimentary grocery shopping service-and if you forget something, there's a 24-hour onsite convenience store. Other benefits include newspaper delivery every weekday and complimentary internet access. It's all you need to make yourself at home. ... more   less 

Additional Information about Homewood Suites by Hilton

Address: 12810 Old Stage RD, Chester, VA 23836
Region: United States > Virginia > Chester
Price Range: RM616 - RM885 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton 3*
Number of rooms: 118
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Also Known As:
Homewood Suites Chester Hotel Chester
Homewood Chester
Chester Homewood Suites
Hotel Style:
#1 Green Hotel in Chester
#3 Business Hotel in Chester
#4 Family Hotel in Chester
#5 Romantic Hotel in Chester
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton staff and other travellers.
2 questions
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Key Colony Beach, Florida

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Questions? Get answers from Homewood Suites by Hilton staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay near the ice machine!”
JJ-Whippet53, 4 Nov 2016 | Read review
“The rooms to the west (left of entrance) look onto the courtyard and people have, at times been very noisy late into the evening.”
PA_Larry_Z, 18 Oct 2016 | Read review
“It's very quiet in any room I've stayed.”
407stephenz, 23 Sep 2016 | Read review
“Room overlooking the parking lot is quite.”
Dmarie1623, 27 Jul 2016 | Read review
“we asked to be located away from the elevator and our room was very quiet”
Kim9280, 1 Jun 2016 | Read review
5 of 5