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Courtyard Richmond Chester

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Traveller (38)
Room & Suite (39)
Dining (9)
Overview
  • Excellent54%
  • Very good26%
  • Average13%
  • Poor4%
  • Terrible3%
Travellers talk about
“front desk”(38 reviews)
“bite to eat”(3 reviews)
“nice hotel”(12 reviews)
AMENITIES
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Suites
Bar/Lounge
Fitness centre
3 Star accommodation
All hotel details
Additional information
Offers from Courtyard Richmond Chester
Special Offer: Member Rates
Hotel packages
Hotel deals
Offers from Courtyard Richmond Chester
Special Offer: Member Rates
Hotel packages
Hotel deals
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Reviews (280)
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280 results
Traveller rating
143
74
39
13
11
Traveller type
Time of year
LanguageEnglish
143
74
39
13
11
Show reviews that mention
All reviewsfront deskbite to eatnice hotelnice roomthe general managerft leecomplimentary breakfastgreat customer servicewould definitely stay here againclean roomsroad tripoatmealbistroreginalobbyronaldrichmond
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1 - 5 of 280 reviews
Reviewed 1 week ago

I wish I could say more but everything here screams average hotel stay. No bells, no whistles and no complimentary breakfast. Thank goodness Panera Bread is a short drive away. Other than that, the hotel staff is friendly. Next time, I'll try a hotel in...More

Thank nylkb007
Response from Courtyard134, Front Office Manager at Courtyard Richmond ChesterResponded 1 week ago

Dear Valued Guest, Thank you for choosing to stay at the Courtyard Richmond Chester and providing your honest feedback. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment,...More

Reviewed 4 weeks ago via mobile

Room 206: The tub had residue of what looked like adhesive from a non-slip mat that was pulled off. The room was clean. We did not want our room housekept, so we left a do not disturb sign on our door- only to come back...More

Thank Marie E
Response from Courtyard134, Front Office Manager at Courtyard Richmond ChesterResponded 4 weeks ago

Dear Valued Guest, Thank you for choosing to stay at the Courtyard Richmond Chester and providing your honest feedback. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment,...More

Reviewed 6 July 2018

The room itself was fine, and the staff very good, but I was surprised to see the breakfast menu with items up around $15 and coffee at $3 and up, at the small bar/coffee counter in the lobby. The hotel is located next to a...More

Thank nicholdance
Response from Courtyard134, Front Office Manager at Courtyard Richmond ChesterResponded 8 July 2018

Dear Valued Guest, Thank you for choosing to stay at the Courtyard Richmond Chester and providing your honest feedback. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment,...More

Reviewed 22 May 2018

We were driving down to Florida and stopped off here on the way. The place was great, clean rooms, friendly staff and restaurants nearby. The Mexican restaurant across the street had great food and good prices. I would definitely stay here again on a road...More

Thank OttawaTravellingDude
Response from Courtyard134, Front Office Manager at Courtyard Richmond ChesterResponded 31 May 2018

Dear Valued Guest, Thank you for you rating and review of the Courtyard Richmond Chester! With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a Valued...More

Reviewed 4 May 2018

We stayed here a few years ago, right when Courtyard instituted the "Bistro", so we knew the free breakfast was out. We just went to DD for breakfast, but when you are traveling long distances, time matters. Staff not particularly friendly and a large loud...More

Thank Pat L
Response from Courtyard134, Front Office Manager at Courtyard Richmond ChesterResponded 16 May 2018

Dear Valued Guest, Thank you for choosing the Courtyard Richmond Chester for your recent travels to Chester. Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Free Parking
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$148 - US$179 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Chester
#3 Green Hotel in Chester
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$148 - US$179 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Chester
#3 Green Hotel in Chester
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (38)
Room & Suite (39)
Dining (9)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Rick B
7 April 2016|
AnswerShow all 4 answers
Response from JoAnn C | Reviewed this property |
Some rooms did, but our room didn't have a balcony. Communal patio area off the indoor pool was quite nice.
0
Votes
Room Tips
"Elevators are slow."
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"Ask for a room at the back of the hotel for less highway noise."
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"The King suits are the best when traveling the desk, internet and confront is awesome"
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"ask for room facing the front and/or corner room"
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