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Courtyard Richmond Chester

Expedia.comUS$132*
View Deal
Certificate of Excellence
GreenLeadersSilver level
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$139*
US$132*
US$139*
US$132*
US$139*
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Courtyard Richmond Chester
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237 Reviews from our TripAdvisor Community

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Showing 237: English reviews
Reviewed 4 September 2016 via mobile

This is the second consecutive year we have stayed at this property on the drive home from Florida. Last year our stay was pleasant - but this year I was disappointed in several room issues. The additional blanket in the closet was sticky, the bed sheets were put on inside out and had a less than fresh smell, and the...

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Helpful?
Thank Linda V
chester800, Front Office Manager at Courtyard Richmond Chester, responded to this review

Thank you for sharing your experience at the Courtyard Richmond Chester. As a Valued Guest, we appreciate your feedback and disappointed to hear that we have fallen short of meeting your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again and allow us to...

Atlanta, Georgia
Reviewed 26 August 2016 via mobile

Let me provide my disclaimer, I rarely provide 5 stars to locations that aren't full-service hotels/resorts. This location is quietly nestled off of a major road. You don't hear any street noise or traffic. Service was excellent and have no concerns. I would visit again. My room was clean, clean, clean, and clean. This is a testament to hotel management...

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1Thank Sandpower_S
chester800, Front Office Manager at Courtyard Richmond Chester, responded to this review

Thank you for taking the time to share your experience in regards to your recent stay at the Courtyard Richmond Chester. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the inconvenience that you encountered during your stay....

Missouri
Reviewed 19 August 2016

Your average older Courtyard. Very Friendly and helpful staff. Lobby has been remodeled and is very nice. The hallways and parts of the lobby were un-air conditioned. Yes it was hot and humid in Richmond but the hallways seemed 90 degrees and we had a meeting in the lobby over by the couches and it was warmer inside then outside,...

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Thank 412
chester800, Front Office Manager at Courtyard Richmond Chester, responded to this review

Thank you for taking the time to rate and review your recent stay at the Courtyard Richmond Chester. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the experience you encountered during your stay. We have shared your...

Reviewed 6 August 2016 via mobile

Pay particular attention to Regina and Nancy who serve breakfast. Big smiles, warm welcomes and a great breakfast. Also very attentive and kept the area spotless. They capped off a fantastic stay at this beautiful hotel.

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1Thank Warrencrew
chester800, Front Office Manager at Courtyard Richmond Chester, responded to this review

Thank you for your review of the Courtyard Richmond Chester! We strive to ensure that our valued guest have a memorable hotel experience while away from home. We are happy to hear your stay was what we aim for each day! We hope to see you again when your travels bring you back to the Chester area! Thank you from...

Brant Lake, New York
Reviewed 31 July 2016

Upgraded us to a suite So quiet Bed so comfortable Service great Food downstairs Gym and indoor pool for exercise Two tus Deeper couch fridge and micro wave coffee pot. I was all set. Slept in Relaxed and swam read a book while my husband was a work

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Helpful?
Thank Nancy K
chester800, Front Office Manager at Courtyard Richmond Chester, responded to this review

Thank you for sharing your experience at the Courtyard Richmond Chester. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. We hope...

Reviewed 30 July 2016 via mobile

We booked a suite style room for our family of 5 with 3 teenagers traveling to/from the beach. Room had 2 queen beds and a pull out sofa. There was plenty of room for us to move around. Beds and pillows were comfortable and room was clean. Free wifi. Good location with plenty of restaurants nearby.

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Thank T4034FOmichelles
chester800, Front Office Manager at Courtyard Richmond Chester, responded to this review

Thank you for sharing your experience at the Courtyard Richmond Chester. It was a pleasure to hear that the accommodations met your needs. We are also delighted to hear that we have met your expectations during your stay! Thank you for staying at the Courtyard Richmond Chester and we hope you choose to stay with us again whenever your travel...

Reviewed 27 July 2016

Grace and Alma were great at providing customer service when I stayed there. They made sure the food was prepared the way I wanted. Also, the front desk was extremely courteous. They made sure my room was up to my expectations.

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Helpful?
Thank Balaji S
chester800, Front Office Manager at Courtyard Richmond Chester, responded to this review

Thank you for your rating and review of the Richmond Chester Courtyard. We are delighted to hear that you had a memorable stay. We will share with Grace and Alma the excellent review they received from you. We hope to see you again if your travels bring you back to the Chester area. Thank you, The Richmond Chester Courtyard Team

Long Island, NY
Reviewed 26 July 2016 via mobile

For the second year we stopped here as we drove from NY to SC. Reliable, clean, professional. Front desk staff polite and accommodating. Breakfast quick and good quality. We will be back in 2017 for sure!

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Thank travelingJacks
chester800, Front Office Manager at Courtyard Richmond Chester, responded to this review

Thank you for your rating and review of the Richmond Chester Courtyard. Welcome back and we are delighted to hear that you had a memorable stay. We look forward to seeing you again when your travels bring you back to the Chester area. Thank you, The Richmond Chester Courtyard team

Reviewed 10 July 2016 via mobile

Service was excellent from Regina and Julia at the Bistro Bar! They were very pleasant and very fast getting the breakfast complete.The front desk was also great, they even gave me a free coffee one morning after minor confusion. Great place!

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Helpful?
Thank Dan L
chester800, Front Office Manager at Courtyard Richmond Chester, responded to this review

Thank you for taking the time to review the Courtyard Richmond Chester! We are delighted to hear that you received excellent customer service throughout your stay. We have shared this with the team to continue to motivate them to meet guests, and our, expectations! We hope to see you again if your travels bring you back to the Chester area!

Maryland
Reviewed 4 July 2016

Spent 3 nights at the Marriott Courtyard in Chester VA. The hotel room was clean and had a very comfortable bed. The cleaning staff did an excellent job of cleaning our room while we were out for the day. The front desk staff were very friendly and helpful. Convenient location.

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Thank mickeymouse4u
chester800, General Manager at Courtyard Richmond Chester, responded to this review

Thank you for sharing your experience at the Courtyard Richmond Chester. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast included
  • Dry Cleaning

Additional Information about Courtyard Richmond Chester

Address: 2001 W Hundred Rd, Chester, VA 23836-2412
Region: United States > Virginia > Chester
Price Range: RM648 - RM735 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Richmond Chester 3*
Number of rooms: 84
Reservation Options:
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Also Known As:
Courtyard By Marriott Richmond Chester Hotel Chester
Courtyard Chester
Chester Courtyard
Chester Marriott
Hotel Style:
#2 Business Hotel in Chester
#3 Green Hotel in Chester
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Richmond Chester staff and other travellers.
2 questions
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Chesterfield, United Kingdom
over a year ago

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Questions? Get answers from Courtyard Richmond Chester staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Second floor had the noise from the A/C Rm 204”
864glene, 21 Apr 2017 | Read review
“it seemed quiet all over”
N8860HLjimm, 16 Apr 2017 | Read review
“They are all good and clean”
lazaromora, 11 Jan 2017 | Read review
“We were on the 3rd floor away from the elevator at the end of the hall Perfect”
529nancyk, 30 Jul 2016 | Read review
“We had rooms on the third and fifth floors. All was quiet and restful”
Hondo79, 29 May 2016 | Read review
5 of 5
Expedia.com
US$132* /night
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CourtyardUS$132
Booking.comUS$139
TripAdvisorUS$132
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*Disclaimer
Prices are for 1 room, 2 adults
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