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I stayed at this hotel on my way to a football game. The Richmond area tends to be overpriced, but this is a nice facility in a visually safe location off I-95. The hotel is a little hard to find off the interstate and does...More
Response from IHGService, Guest Relations Manager at Candlewood Suites Colonial HeightsResponded 4 weeks ago
Thank you for choosing to stay with us for your travel needs. I am happy that you were able to relax and found our staff highly commendable. On the other hand, I regret that you encountered some challenges in locating the property and...More
Friendly service at checkin/checkout, clean rooms, plenty of parking, beds not great for my back, will definitely return. Room, supplied glasses, could have used more than three. Had popcorn, paper towels, dish and dishwasher detergent
The hotel is clean and comfortable enough. The staff are nice enough and they do allow pets which is a plus. I didn't feel at home but it met the needs I had. Nothing negative. I would probably look into other accommodation next time for...More
Stayed here two weeks while on business. Stayed in a one bedroom suite which faced the back of the hotel. One issue was there is only one AC for the room and it is located in the living room. There is small fan that is...More
Response from IHGService, Guest Relations Manager at Candlewood Suites Colonial HeightsResponded 24 July 2017
Thanks for choosing Candlewood Suites Colonial Heights-Ft Lee, VA and leaving feedback. I am pleased to read your thoughts about the functional kitchen and that you were impressed with room service. We always want to deliver top-notch accommodations for extended stay travelers.
driving home on vacation became a little tired and randomly selected this property about 10pm. Never stayed at a candlewood. The property was conveniently located off I95. The night staff could not be nicer and the room was spacious and clean. complimentary coffee. This property...More