We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Extended Stay America - Richmond - Innsbrook

83 reviews
Save
Traveller (11)
Room & Suite (10)
Dining (1)
Overview
  • Excellent34%
  • Very good19%
  • Average13%
  • Poor12%
  • Terrible22%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Suites
Fitness centre
2.5 Star Hotel
All hotel details
Offers from Extended Stay America - Richmond - Innsbrook
Special Offer: Save up to 10% TODAY!
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 1 partner sites to see rooms from US$71.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Glen Allen hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "12fb264128dd464da80e1756ec47ce88", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":110594,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[78340394],"additionalContentIds":[],"pollCount":0,"checkin":{"day":5,"month":3,"year":2018},"checkout":{"day":6,"month":3,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":71,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"12fb264128dd464da80e1756ec47ce88","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":0,"lowestMetaPrice":71,"additionalPartner":false,"highestMetaPriceDisplay":0,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":-1,"lowestMetaPrice":71,"highestMetaPriceDisplay":-1,"hotelName":"Extended Stay America - Richmond - Innsbrook","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjEyZmIyNjQxMjhkZDQ2NGRhODBlMTc1NmVjNDdjZTg4IiwiQUlLIjoiODVkOWRmMWY3Y2Q5NDNkZTk3YzcwYWUwZDZiZDBmMmUifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "05/03/2018", "checkOut": "06/03/2018", "lowestPrice": "US$71", "hasDates": true, "hacComplete": false, "contentIdMappings": {"78340394":"PricelineIB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (83)Write a Review
Filter reviews
83 results
Traveller rating
27
16
11
10
19
Traveller type
Time of year
LanguageEnglish
27
16
11
10
19
Show reviews that mention
All reviewsfurniture storehome away from homelong termquiet at nightsleeper sofaclean roomshotel is locatedstaff was friendlycomfortable bedreceptionistrichmondhighway
FilterEnglish
Updating list...
1 - 5 of 83 reviews
Reviewed 2 days ago

Nothing fancy but had everything we needed with an extremely friendly and helpful staff. Most hotel beds hurt my back. We were here 3 nights and my back felt great every morning. Also, something in hotels gives me a stuffy nose. Not sure what it...More

Review collected in partnership with Extended Stay
Thank X6393NZkimh
Hotel's Favourite
Reviewed 29 December 2017

I've stayed at this chain in several locations, and it's always consistent. On a recent visit to Richmond, I had a pleasant stay here. I'm giving this one an excellent, primarily because the hotel staff seemed understanding--even though I was pretty cranky upon check-in. I...More

Thank JP_Traveld00d
Response from 00esa, Manager at Extended Stay America - Richmond - InnsbrookResponded 30 December 2017

Thanks for being loyal to our brand. We are delighted to know you liked our convenient location as it was perfect for your needs and that you were impressed by our courteous service. Your compliments will be shared with the entire team. However, we are...More

Reviewed 15 January 2018 via mobile

In town for a quick sporting event. I enjoy the larger room and kitchen features that this hotel offers. Quick access to highway and downtown via I-64. Plently of food choices nearby. Room was clean, but lobby and common areas/hallways were dirty throughout our stay....More

Thank 382kimberlyt
Response from 00esa, Manager at Extended Stay America - Richmond - InnsbrookResponded 16 January 2018

Kimberly, thank you for choosing Extended Stay America for your overnight stay while here for a sporting event. We are glad to read you liked our convenient location and your well-appointed room. Your feedback is valuable as it will help us improve our facilities moving...More

Reviewed 12 January 2018

I really enjoyed staying here the service was good things were clean and value was good. The only thing that really affected my sleep was the super loud noisey heater. If you’re a lighter sleep maybe not the best fit. Otherwise a good deal.More

Review collected in partnership with Extended Stay
Thank 503meredithw
Response from 00esa, Manager at Extended Stay America - Richmond - InnsbrookResponded 13 January 2018

Thank you for selecting Extended Stay America and for sharing your review. We are glad to read you had a nice stay with us and enjoyed the service provided by friendly staff. We have also take a note of your observations and have shared it...More

Reviewed 12 January 2018

This extended stay has been nothing but good to me! It's clean and located in a mutual location for my family and myself. I have nothing but great thinges to say about this Extended Stay! Hopefully this hotel brand will expand to other areas of...More

Review collected in partnership with Extended Stay
Thank 251latishad
Response from 00esa, Manager at Extended Stay America - Richmond - InnsbrookResponded 2 weeks ago

Latisha, thank you for being loyal towards our brand and for the glowing review of Extended Stay America. We appreciate you recognizing our clean property and location which was ideal for you and your family's needs. Thanks again for making us your home away from...More

View more reviews
PreviousNext
12345617
About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Pool
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Self-Serve Laundry
Breakfast included
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Tennis Court
Fitness Centre with Gym / Workout Room
Details
Price range
US$66 - US$89 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$66 - US$89 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Add Photo Photos
Traveller (11)
Room & Suite (10)
Dining (1)
Pool & Beach (1)
Questions & Answers
Get quick answers from Extended Stay America - Richmond - Innsbrook staff and past guests.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Submit
Room Tips
"Good value."
Read review
"First floor is best."
Read review
"Look at other hotels"
Read review
"Make sure to request Non-Smoking by calling the hotel directly at least 24 hours in advance"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing