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Hyatt Place Richmond/Innsbrook

Booking.comUS$94*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Hyatt Place Richmond\/Innsbrook
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383 Reviews from our TripAdvisor Community

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Showing 383: English reviews
Start your review of Hyatt Place Richmond/Innsbrook
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Reviewed yesterday NEWvia mobile

Hotel is in a great location. Surrounded by plenty of restaurants and shopping. The rooms were nice and clean and breakfast was amazing. The staff was great and very professional. Close to the airport.

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Thank Anin A
Chesapeake, United States
Reviewed yesterday NEW

Review collected in partnership with Hyatt Hotels
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Thank rebeccalB5243MS
Chesapeake, VA, United States
Reviewed 2 days ago NEW

Review collected in partnership with Hyatt Hotels
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Thank kathleenmg2017
Chris C, General Manager at Hyatt Place Richmond/Innsbrook, responded to this review

Lynchburg, Virginia
Reviewed 3 days ago NEW

Nice hotel, recent renovation, nice staff, loud guests and very loud air conditioning system. Being a club member has big benefits (sarcasm) got two bottles of free water. Room are spacious - clothing storage is very minimal.

Review collected in partnership with Hyatt Hotels
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Thank George A
Chris C, General Manager at Hyatt Place Richmond/Innsbrook, responded to this review

Hi George, Thank you for your comments regarding our Hyatt Place Richmond Innsbrook. I appreciate your feedback and will share it with our team. I apologize that the AC unit was loud in your room. I will have our engineering team take a look at it. If I can be of any further assistance please do not hesitate to contact...

Louisiana
Reviewed 6 days ago NEWvia mobile

I am currently staying in this property and I'm enjoying the amenities and a very comfortable bed. The people who work here seem to really care about customer service and they have been very helpful. When I first arrived on May 19 I did not get here until approximately 2:30 AM. Even at that point in time, Valerie was very....

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Thank higgalot
Chris C, General Manager at Hyatt Place Richmond/Innsbrook, responded to this review

Hi Higgalot, Thank you for your great review and 4 out of 5 score for our Hyatt Place Richmond Innsbrook. It was a pleasure speaking with you in person as well. I am glad that you and your family are enjoying your stay. We will celebrate your kind words and great score. Warm Regards, Chris C.

Lexington Park, United States
Reviewed 1 week ago

Review collected in partnership with Hyatt Hotels
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1Thank Z166YFwaynes
Chris C, General Manager at Hyatt Place Richmond/Innsbrook, responded to this review

Seattle, Washington
Reviewed 2 weeks ago

I stayed in this hotel for an out-of-town wedding. Only in town for two nights, but the hotel was very comfortable. The rooms are very spacious with a mini fridge, sink, desk, full sized couch and king sized bed. The bathrooms were well organized with the sink/vanity separate from the shower/toilet so we could have multiple people getting ready at...

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Thank Tracy H
Chris C, General Manager at Hyatt Place Richmond/Innsbrook, responded to this review

Hi Tracy H, Thank you for the great review and 4 out of 5 score for our Hyatt Place Richmond Innsbrook. I am glad that you enjoyed your stay during the wedding. I will share you comments and score with our team. Warm Regards, Chris C.

Baltimore
Reviewed 2 weeks ago via mobile

Had a high room (sixth floor is the highest). Quiet business Park area with 711 across the street. The room was spotless and the bed was comfortable. Shower pressure was good and staff was professional.

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Thank James L
Chris C, General Manager at Hyatt Place Richmond/Innsbrook, responded to this review

Hi James L, Thank you for your 5 out of 5 score and great review of our property. We are fortunate to have a great location with a lot of food and shopping options within walking distance. We appreciate your stay and review and look forward to hosting you should your travels bring you to the Short Pump area again....

Reviewed 3 weeks ago via mobile

Hi. I was on a business trip to get some training. The trip was actually staying for two weeks each Monday and Tuesday. The receptionists where extremely rude. They actually recommend well highly recommended the hotel the street which was the place. I ended up staying at the Hyatt place for the first time and let me tell you that...

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2Thank Nez N
Chris C, General Manager at Hyatt Place Richmond/Innsbrook, responded to this review

Hi Nez N, Thank you for your great review and 5 out of 5 score of our Hyatt Place Richmond Innsbrook. I am sorry to hear that you had a bad experience at the Hilton but glad that it brought you to our hotel. We strive to provide a memorable, personalized experience for all of our guests. I am glad...

Tampa, Florida
Reviewed 3 weeks ago

The location is great. Tucked away in a lovely, upscale business park area. The staff was amazing; professional, helpful, and friendly on every level - but not the over-the-top fake friendly. It was an authentic, easy going friendliness that you don't see much anymore. The room was large and lovely. AC quiet. Could not hear any neighbors or doors slamming....

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1Thank Bansavage
Chris C, General Manager at Hyatt Place Richmond/Innsbrook, responded to this review

Hi Bansavage, Thank you for your great review and 4 out of 5 score of our Hyatt Place Richmond Innsbrook. I am happy to hear that you enjoyed your Hyatt Grand bed and bedding during our stay. As you mentioned, we have larger than average rooms with plenty of space to spread out. Our 24-7 Gallery menu will be going...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Concierge

Additional Information about Hyatt Place Richmond/Innsbrook

Address: 4100 Cox Rd, Glen Allen, VA 23060-3316
Region: United States > Virginia > Glen Allen
Price Range: RM462 - RM813 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Richmond/Innsbrook 3*
Number of rooms: 126
Reservation Options:
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Also Known As:
Hyatt Place Richmond/Innsbrook Hotel Glen Allen
Glen Allen Hyatt
Hyatt Glen Allen
Hotel Style:
#8 Business Hotel in Glen Allen
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Questions & Answers

Questions? Get answers from Hyatt Place Richmond/Innsbrook staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the front side are quieter. Backside faces another hotel and can be a little noisy.”
EdT951, 21 Feb 2017 | Read review
“Quiet location in business park.”
orreo5859, 9 Nov 2016 | Read review
“Noise level was high only because of the renovations. I recommend a room with two beds in order to get an adequate sized bathroom.”
CalifKidRetired, 15 Mar 2016 | Read review
“Stay somewhere else”
981alinek, 16 Dec 2015 | Read review
“Requests upper floor,”
richardv503, 17 Sep 2015 | Read review
5 of 5
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US$94* /night
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Prices are for 1 room, 2 adults
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