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Hyatt Place Richmond/Innsbrook

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Traveller (63)
Room & Suite (59)
Dining (5)
Overview
  • Excellent50%
  • Very good26%
  • Average13%
  • Poor6%
  • Terrible5%
Travellers talk about
“sofa area”(4 reviews)
“business trip”(15 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Airport Transportation
Room Service
3 Star accommodation
All hotel details
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (504)
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503 results
Traveller rating
241
133
66
35
28
Traveller type
Time of year
LanguageEnglish
241
133
66
35
28
Show reviews that mention
All reviewssofa areabusiness triprecommend this hotelstarbucks coffeeroom was largeshort pumpfree breakfastoatmealstaff was very friendlymini fridgeshort driveking bedrestaurants and shoppingconvenient locationwe've stayedwonderful staygreat customer service
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1 - 5 of 503 reviews
Reviewed 3 days ago

This property is in a very good location in terms of nearby restaurants and shops. It is also a convenient drive (under 20 minutes) to downtown Richmond. The other great thing about this location is that, as other reviewers noted, it is very quiet. I...More

Thank phil2u
Reviewed 4 days ago

Very nice hotel in the heart of Short Pump shopping area, yet just off the strip in a very quiet location, room was very clean and comfy, our 6th floor suite had a view and a sofa bed as well as 2 doubles. Beds were...More

Review collected in partnership with Hyatt Hotels
Thank Candace H
Reviewed 4 days ago

Super quiet stay. The hotel was full and we never heard any noise. The area is very nice with great restaurants within walking distance. I felt safe there. Super friendly accommodating staff. Very clean rooms.

Review collected in partnership with Hyatt Hotels
Thank WeIsgreaterme
Reviewed 3 weeks ago via mobile

Cozy, quiet, never an issue coming here. Never an issue with hyatt and I love it!! Hyatt will always be our go to for sure. I also love that this area is very close to stores that we need! We have two kids and that...More

Thank lovelyvee
Response from craig p, General Manager at Hyatt Place Richmond/InnsbrookResponded 2 weeks ago

Thank you so much for your review of Hyatt Place Richmond/Innsbrook. We appreciate your patronage and glad to read that you had an outstanding stay. I also want to thank you for your loyalty to Hyatt and we hope to exceed your expectations every time...More

Reviewed 3 weeks ago via mobile

Clean newish looking hotel. Staff I met were friendly and helpful. Not really any restaurants within a short walk but a nice outdoor mall a short drive away where there were several nice ones although this seems an expensive area so food not cheap. Breakfast...More

Thank NorthSimon
Response from craig p, General Manager at Hyatt Place Richmond/InnsbrookResponded 3 weeks ago

Thank you so much for your review of Hyatt Place Richmond/Innsbrook. We really appreciate your feedback in regards to your stay. I am ecstatic to read that you had a fantastic stay and our staff service was very helpful. I will make sure your review...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Shuttle Bus Service
Airport Transportation
Banquet Room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Outdoor pool
Details
Price range
US$104 - US$167 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Quiet Hotel in Glen Allen
#11 Mid-range Hotel in Glen Allen
#13 Business Hotel in Glen Allen
#9 Family Hotel in Glen Allen
#19 Quaint Hotel in Glen Allen
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$104 - US$167 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Quiet Hotel in Glen Allen
#11 Mid-range Hotel in Glen Allen
#13 Business Hotel in Glen Allen
#9 Family Hotel in Glen Allen
#19 Quaint Hotel in Glen Allen
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (63)
Room & Suite (59)
Dining (5)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Gerald H
6 July 2017|
AnswerShow all 3 answers
Response from higgalot | Reviewed this property |
Gerald , Don't get discouraged ! Aloft hotel along with several others in Richmonds West end waive the pet deposit. Research places to stay using Bring Fido. The Marriott brand may be a better choice - On the... More
0
Votes
Room Tips
"I believe the upper rooms (5th / 6th floors) are quieter"
Read review
"3rd floor was very quiet, ice machine is on 4 and 6 floor"
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"If you have 4 or more staying, make sure you get the pull-out sofa bed"
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"Rooms on the front side are quieter. Backside faces another hotel and can be a little noisy."
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