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Courtyard Richmond North/Glen Allen

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Courtyard Richmond North\/Glen Allen
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169 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Richmond North/Glen Allen
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Showing 168: English reviews
Reviewed 20 May 2016 via mobile

It is always to come to another city and even though it is the same chain the service is always at the same level (the best). From the morning at th3 coffee station to the front desk personal everyone goes out of their way to make you feel like you are at home. Thank you and will see soon. By...

Thank David A
Washington DC, District of Columbia
Reviewed 5 May 2016 via mobile

When I travel for business, there is an element of consistency that I appreciate. This courtyard is recently updated and has a nice bar with cocktails and beer/wine. Breakfast has a good selection. The room was clean, stocked and comfortable. No noise issues even though I was across from elevator on 4th floor. I did have to get my card...

Thank Jennifer K
Katy P, Manager at Courtyard Richmond North/Glen Allen, responded to this review

Jennifer K, Thank you for providing us with feedback from your most recent stay at our property. I'm so glad to hear that your experience was a good one overall. I do apologize about the key issues you were having and that there wasn't a staff member or luggage cart available to help with your bags. I will be speaking...

Chapel Hill, North Carolina
Reviewed 2 May 2016 via mobile

Stayed here with the kids after a night at King's Dominion which is about 15 miles away. The hotel is very clean and new. The staff is very friendly and helpful. The ability to check in via the mobile app while still at the amusement park was really great. Our keys were ready when we arrived and we were in...

Thank Kelly P
Reviewed 7 April 2016

The hotel is typical of the Courtyard brand. The staff is friendly and the property kept clean. Another good stay at a Courtyard. My only complaint with the changes Courtyard has made over the years, is the move from lobby coffee to the forced purchase of Starbucks.

Thank ERL972
Fayetteville, North Carolina
Reviewed 22 March 2016

This stay was terrible!!! Hotel was under construction-I get this, as I was aware ahead of time. We had 2 fire alarms on 2 different nights (in the middle of the night) the room stunk of stale smoke (to my knowledge the room was non-smoking), my coffee carafe was chipped, after asking to replace it on 3 separate occasions, I...

Thank Jenifer C
New York
Reviewed 20 March 2016 via mobile

Team stayed here for a big tournament fri/sat - nice location and convenient. I would have to say the stay was comfortable and the staff was accommodating. The hotel itself HAS to work on cleanliness in its public areas. There is no excuse to not have one dedicated staff member to clean the garbage cans which were ridiculously overflowing and...

Thank barymic
Katy P, Manager at Courtyard Richmond North/Glen Allen, responded to this review

Barymic, Thank you for your feedback! We're glad you enjoyed your stay and that our staff was accommodating. On big weekends like Jefferson Cup, we do our best to make sure that all public areas are clean and ready for use by all guests. As soon as we see an area is not tidy, we make sure to have someone...

New York
Reviewed 19 March 2016 via mobile

We stayed at this Courtyard on a trip home from Florida Saturday, March 12. Check-in was seamless with a great front desk staff. It was a Saturday night and the hotel was filled with young, enthusiastic soccer players. Luckily, we had booked a one bedroom suite which was at the end of the hall on the second floor near the...

Thank duxy
Katy P, Manager at Courtyard Richmond North/Glen Allen, responded to this review

Duxy, Thank you for taking the time to provide us with feedback regarding your stay! I'm so glad that you enjoyed your time at our hotel and that our staff took such good care of you. With renovations going on, we are doing our very best to make sure that this does not affect our guests - we're glad that...

Danbury, Connecticut
Reviewed 18 March 2016 via mobile

Had a short stop over en route to FL. The hotel was recently renovated and very nicely appointed. All team members were very pleasant and welcoming, making the stay even better. Many options for food in the nearby vicinity. Would stay again if in the area needing accommodations.

Thank Nick H
Reviewed 7 March 2016

The hotel was under construction, which we knew going in. We were there for the "indoor" swimming pool. The grandkids, ages 5 & 6 thought it was great, they had the pool to themselves. The location is good, 2 restaurants within walking distance, and the trampoline house and movie theater very close by. Everything was as always expected,very friendly helpful...

Thank Kathleen S
Katy P, Manager at Courtyard Richmond North/Glen Allen, responded to this review

Kathleen S, Thank you for your review! I'm glad that everything went well with your stay and we apologize for any inconvenience caused by our renovations. We are looking forward to our guests seeing the "finished product" and hope to see you and your grandchildren the next time you stay in the Glen Allen area!

Stroudsburg, Pennsylvania
Reviewed 2 March 2016

Our hockey family stayed here during the U19 NIT weekend. They were updating hotel bar and lobby area and rooms while we were there. Looks good. Hotel was very clean and services were great. They enhanced our visit with a free breakfast. Family friendly. I would stay here again.

Thank KingofCherryValley

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Suites
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
The new state-of-the-art lobby at Courtyard Richmond North provides greater flexibility and choices for our guests. This Glen Allen hotel's lobby features inviting, flexible spaces to work or relax in, free Wi-Fi throughout and easy access to the latest news via our GoBoard. ... more   less 

Additional Information about Courtyard Richmond North/Glen Allen

Address: 10077 Brook Rd, Glen Allen, VA 23059-6506
Region: United States > Virginia > Glen Allen
Price Range: RM580 - RM917 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Richmond North/Glen Allen 3*
Number of rooms: 150
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Also Known As:
Courtyard Richmond North/Glen Allen Hotel Glen Allen
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Richmond North/Glen Allen staff and other travellers.
1 question
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Virginia, United States
over a year ago

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Questions? Get answers from Courtyard Richmond North/Glen Allen staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My perception is that they were all nice.”
 of 5 bubbles Marriott_Devotee, 9 Aug 2016 | Read review
“All the rooms we have stayed in have been quiet”
 of 5 bubbles C3823RTkathleens, 7 Mar 2016 | Read review
“Big room on first floor.”
 of 5 bubbles KingofCherryValley, 1 Mar 2016 | Read review
“Get on back side--toward road not parking lot.”
 of 5 bubbles thomasn810, 26 May 2015 | Read review
“I normally like the first floor, but ended up on the 4th floor. It was perfect. It was quiet and peaceful. We were near the ice machine but never heard it. So I recommend the 4th floor. We also faced the street side but never heard the traffic.”
 of 5 bubbles azsunrise, 16 Jul 2014 | Read review
5 of 5