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Aloft Richmond West

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Traveller (84)
Room & Suite (53)
Dining (7)
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Overview
  • Excellent25%
  • Very good32%
  • Average18%
  • Poor14%
  • Terrible11%
Travellers talk about
“whole foods”(47 reviews)
“modern hotel”(13 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
Bar/Lounge
3 Star Hotel
All hotel details
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Reviews (395)
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44
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LanguageEnglish
98
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57
44
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11 - 15 of 394 reviews
Reviewed 8 April 2018 via mobile

Overall had wonderful stay, James at check in was extremely polite and helpful during my trip. He was able to accommodate my requests. Rooms were a bit tiny however were ample for a solo traveler. Will definitely return if I’m ever in the area.

Thank RhapsodyInBlue626
Response from sethweiss, General Manager at Aloft Richmond WestResponded 5 weeks ago

I just wanted to say thank you for your review. I am so glad that James was able to take great care of you and I will let him know your praises. Hope to see you again soon. Sincerely, Seth Weiss General Manager

Reviewed 7 April 2018 via mobile

I’m currently laying in bed at Aloft WIDE AWAKE because the family beside us is watching a movie that I can hear every bit of (not to mention they have to make comments while watching.). It’s midnight. I shouldn’t be surprised because this was the...More

Thank Sarah D
Response from sethweiss, General Manager at Aloft Richmond WestResponded 9 April 2018

I just wanted to apologize for the room to room noise that prevented you from getting a good nights sleep. I will be more than happy to issue you some sort of compensation for this situation. I am glad everything else was great. Sincerely, Seth...More

Reviewed 2 February 2018 via mobile

The staff at check-in counter was very friendly and greeted my dogs with dog treats, a dog bowl, and a dog bed upon arrival. Breakfast also was at a good deal for hotel prices. Located at a nice location. Great stay!More

Thank Barbara S
Response from sethweiss, General Manager at Aloft Richmond WestResponded 7 February 2018

Thank you very much for taking the time to review our hotel. The staff and I are glad you enjoyed your stay. We were so happy to provide you and your pet with a friendly service, with some extras, and we all hope to see...More

Reviewed 19 November 2017

Aloft is a nice hotel in a great location. There are lots of fun shops and restaurants, as well as a Whole Foods within a few minute walk. The rooms are spacious, but sparse. There was nothing lacking, other than perhaps a normal closet, but...More

1  Thank Kathy S
Response from sethweiss, General Manager at Aloft Richmond WestResponded 22 November 2017

Thank you very much for your review. We are very lucky to be in such a great area with lots of Restaurants, shops, Whole Foods, Trader Joe's, etc... We are glad you enjoyed your room and the surrounding area. We do have made to order...More

Reviewed 1 November 2017 via mobile

My daughter and I spent one night here. It was a Salsa Saturday night. Although we did not participate it seemed like a lot of fun. As for noise I didn't really hear much hall or neighbor noise as some have stated. This was our...More

1  Thank Tabitha R
Response from sethweiss, General Manager at Aloft Richmond WestResponded 2 November 2017

Thank you so much for taking the time to review our hotel. We are extremely pleased that you enjoyed your stay. I will pass along your comments to the team and we hope to see you again soon. Sincerely, Seth Weiss General Manager

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Bar/Lounge
Hotel Amenities
Free Parking
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Indoor pool
Heated pool
Details
Price range
US$130 - US$213 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$130 - US$213 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (84)
Room & Suite (53)
Dining (7)
Pool & Beach (1)
Family and Play Areas (2)
Business Centre & Event Rooms (1)
Questions & Answers
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Kelly O
26 October 2015|
AnswerShow all 6 answers
Response from Nadia K | Property representative |
Yes we do have microwave located at the Re-fuel by the lobby . Unfortunately we don't have comp breakfast , but the prices and option is great. Hope to see you at the aloft richmond west
0
Votes
Room Tips
"Rooms not facing the street or rooms down the hallway with no rooms on the opposite side."
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"There was a lot of noise from the people above me and a dog next door - may want to ask for a room on the top..."
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"If you are a light sleeper ask for a room facing parking lot"
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"200 level rooms are closest to the indoor pool."
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