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Richmond Marriott Short Pump

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Richmond Marriott Short Pump
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133 Reviews from our TripAdvisor Community

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Showing 133: English reviews
Riverside, Iowa
Reviewed 8 June 2016

Hotel is very big. The room was very spacious and comfortable. I was on a second floor and slept very well. There are places to walk but watch out for the Canadian geese land mines :) Breakfast was good but food was there a few minutes late. I also wish there was an easier way to check in. The way...

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Helpful?
Thank uncvcutraveller
MarriottRichmondWest, General Manager at Richmond Marriott Short Pump, responded to this review

Thank you for taking the time to share your review. We are pleased to read your spacious accommodations were comfortable for your stay and provided a good night’s rest. While we are happy you enjoyed your breakfast, we apologize if the service was a little slower than you hoped for. Your comments will be shared with our restaurant staff. We...

Alexandria, Virginia
Reviewed 6 June 2016

Stayed here back around August 2015 as renovations were wrapping up; did not get a chance to see the new lobby, pool, or M club on that trip. The rooms were nice though. Recently stayed again and was very pleased with the accommodations and the service. My toddler son had a great time in the pool.

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Helpful?
Thank USR1
MarriottRichmondWest, General Manager at Richmond Marriott Short Pump, responded to this review

It was our pleasure to welcome you back and we thank you for your loyalty. We are thrilled you enjoyed the overall look and feel of our newly renovated hotel. It’s great to learn your accommodations were ideal for your stay and we’re so happy your son enjoyed some playtime in our pool. Thank you for the kind compliment on...

Lynchburg, Virginia, United States
Reviewed 5 June 2016 via mobile

Stayed one night. Front desk was staff was great and room was very nice. Large bathroom and very large flat screen tv in the room. Thought the room lighting was done very well. First time using the M-lounge. Good seating and decent selection of food. I didnt care for the pool layout, you had to walk through the great room...

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Helpful?
Thank Richard M
MarriottRichmondWest, General Manager at Richmond Marriott Short Pump, responded to this review

Thank you very much for the generous compliments of our recent renovation. It’s great to know the overall look and feel to our hotel was to your liking. We are thrilled your accommodations were perfect for your stay and we appreciate the recognition of our courteous staff. The M Club Lounge is the perfect spot to enjoy some down time,...

Syracuse, New York
Reviewed 2 June 2016

A typical Marriott with good sized rooms, comfy bed and couch that was clean and quiet. Lobby had food and drinks available but conveniently located to many restaurants as well. Upper floor away from elevator and ice machine tends to be the best bet for quiet stay.

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Helpful?
Thank kmthkmth
MarriottRichmondWest, General Manager at Richmond Marriott Short Pump, responded to this review

Thank you for taking the time to share your experience. It was our pleasure to welcome you and read your glowing review. We are delighted your accommodations and the overall feel of our hotel was perfect for your visit. Our location provides our guests with the convenience they need to explore our surrounding area and we are thrilled it was...

University Park, Florida
Reviewed 1 June 2016

I have just returned from a 4 night stay at the newly renovated Marriott in Glen Allen, Va. It was just fantastic! The room is beautifully furnished! Loved the shower and also the extra wide bathroom sink. The only objection that I had was the bathroom mirror being surrounded by florescent lighting. The worst for anyone's complexion!! But guess this...

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1Thank Sandra P
MarriottRichmondWest, General Manager at Richmond Marriott Short Pump, responded to this review

We appreciate you taking the time to share your review. It is such a pleasure to know you enjoyed a fantastic stay at our newly renovated hotel. Your kind compliment to the guest room interior design is truly appreciated and we are glad it was to your liking. We understand your comment regarding the bathroom mirror and we apologize if...

Virginia Beach, Virginia
Reviewed 31 May 2016 via mobile

Parking was safe a easily accessible. Checkin was efficient. The stay well room was AMAZING. The conference accommodations were right for the size of the group. The location to shopping was minimal travel time. The meals and service staff were great. Thanks for making a great conference.

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Helpful?
Thank LAFRANCIS F
MarriottRichmondWest, General Manager at Richmond Marriott Short Pump, responded to this review

It is a pleasure to read your review and learn you had an amazing experience staying in your Stay Well guest room. Our hotel is proud to offer Stay Well Accommodations to our guests and provide a healthier approach to travel. We are thrilled our conference facilities suited your needs and the meal service was to your liking. It’s great...

United States
Reviewed 24 May 2016

This property is nearly done renovations. In our view they are ultra-sleek modern, good looking, and (in room) have less functionality. Have stayed here (and elsewhere Richmond) off and on 12 years. They've moved the 6th floor concierge to the first, but be prepared for a mob scene! Free parking, and highways get you downtown very quickly. Staff is friendly...

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Helpful?
Thank Birdsong859
MarriottRichmondWest, General Manager at Richmond Marriott Short Pump, responded to this review

Thank you very much for your loyalty and detailed review. It is a pleasure to know our location was perfect for your trip and we appreciate your kind mention of our friendly staff. We really like your detailed description of your guest room and thank you for the compliments to our renovations. Our MClub Lounge is the perfect space to...

Manila, Philippines
Reviewed 19 May 2016

Walking into the hotel you are greeted with a warm and friendly smile. The check in process was fast and efficient. My room was clean. The bed was very comfortable and the room was very quite enabling me to get a good and restful sleep. There are amble electrical outlets and there are also several USB ports to charge your...

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Helpful?
Thank Michael K
MarriottRichmondWest, General Manager at Richmond Marriott Short Pump, responded to this review

Thank you very much for your gracious review. It is a pleasure to know your accommodations were perfect for your visit and you enjoyed a good night’s rest. We appreciate your kind compliments to our dedicated staff; your comments will be shared with them. We look forward to welcoming you back to the Richmond Marriott Short Pump again soon.

Cincinnati, Ohio
Reviewed 18 May 2016 via mobile

Tucked away in the trendy Short Pump area northwest of Rich, you'll miss this on your GPS if not careful. Yet gorgeous! An incredible lobby and gathering space were beautifully appointed. The staff was very attentive, rooms were clean and comfortable. We slept great.

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Thank Karen C
MarriottRichmondWest, General Manager at Richmond Marriott Short Pump, responded to this review

It is always great to hear from our guests about their experiences. Our location provides our guests with the convenience they need to explore our surrounding area with ease and it’s nice to know you appreciated it. We are so happy the overall feel and design of our newly renovated property were a big hit. Your kind compliment to our...

Fishersville, United States
Reviewed 8 May 2016 via mobile

Hotel is very nice and up to date. Beautiful lobby that includes glass enclosed fire place. Great use of space in rooms. Shelves beside bed instead of old drawers I never use. Long shelf under a huge wall mounted TV which gives room to sit things. Nice couch with table that slides up and under. Plenty of plugs beside bed...

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Helpful?
Thank Sherry A
MarriottRichmondWest, General Manager at Richmond Marriott Short Pump, responded to this review

What a lovely review! Thank you for sharing your review. We are delighted to read your accommodations were to your liking, although we are sorry to hear you encountered some hallway noise during your stay. We wish we would have known while you were here with us so we could have assisted you right away when it mattered most. Thank...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The Richmond Marriott Short Pump is located in the Innsbrook office park, just minutes from Short Pump Mall. The hotel features a classy lobby bar, eclectic restaurant, more than 6000 square feet of meeting space and the fantastic service you have come to expect from Marriott. Innsbrook has beautiful landscaping and jogging trails that wind around the park's lakes. Nearby businesses include Capital One, Markel, Wachovia, Philip Morris, Genworth, PFG Food Group, CarMax and Circuit City. ... more   less 

Additional Information about Richmond Marriott Short Pump

Address: 4240 Dominion Boulevard, Glen Allen, VA 23060 (Formerly Richmond Marriott West)
Region: United States > Virginia > Glen Allen
Price Range: RM586 - RM1,177 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Richmond Marriott Short Pump 3*
Number of rooms: 234
Reservation Options:
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Also Known As:
Richmond Marriott West Hotel Glen Allen
Marriott Hotel Glen Allen
Marriott Glen Allen
Glen Allen Marriott
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Questions & Answers

Here's what travellers have asked, with answers from Richmond Marriott Short Pump staff and other travellers.
4 questions
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San Ramon, California
7 months ago
over a year ago

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Questions? Get answers from Richmond Marriott Short Pump staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for an interior facing room. Exterior rooms have noise and face the parking lots.”
 of 5 bubbles virginian9, 14 Jan 2017 | Read review
“I chose highest, 4th floor and it looked like everyone else did too...go figure.”
 of 5 bubbles bobkZ3950AI, 26 Dec 2016 | Read review
“I usually book a Stay Well room, because I like the Spa-like experience”
 of 5 bubbles sondrah171, 13 Dec 2016 | Read review
“Ask for a room facing the front street, otherwise you may face other rooms and possibly see the roof area of the building.”
 of 5 bubbles TWEETYCCC, 14 Nov 2016 | Read review
“The Stay Well rooms are innovative brilliance.”
 of 5 bubbles RM_Stafford, 7 Nov 2016 | Read review
5 of 5