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Richmond Marriott Short Pump

189 reviews
Traveller (143)
Room & Suite (35)
Dining (12)
  • Excellent63%
  • Very good25%
  • Average5%
  • Poor4%
  • Terrible3%
Travellers talk about
“short pump”(38 reviews)
“m club”(7 reviews)
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
3.0 Star Hotel
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Offers from Richmond Marriott Short Pump
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4 Feb5 Feb
1 room, 2 adults, 0 children
Standard Room
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Reviews (189)Write a Review
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All reviewsthe concierge loungeshort pumpm clubvery large flat screen tvmood lightingfront deskstaywell roombathroom mirrorsnacks drinksglass slidingthe bar restaurant areaclearing the tablesusb portsgold statushotel is immaculateupgraded to a suitenice indoor pool
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71 - 75 of 189 reviews
Reviewed 18 December 2016

I heartily recommend this Marriott property for a quality hotel visit. Some of the features that stand out include: - Well appointed bathroom, including a large shower (although no bath tub, which I wouldn't be looking for in any event), the usual full service Marriott...More

1  Thank JKHuddy
Response from MarriottRichmondWest, General Manager at Richmond Marriott Short PumpResponded 19 December 2016

It was our pleasure to welcome you to the Richmond Marriott Short Pump during your business trip! We are beyond flattered to read that you were impressed by multiple aspects of our hotel. We understand the importance of providing quality services to our guests, and...More

Reviewed 13 December 2016

I travel to Richmond frequently and have gotten a little spoiled staying at the Richmond Marriott Short Pump; I love the Stay Well Rooms! The hotel is very clean and all of the staff I have interacted with have been friendly and helpful. I have...More

1  Thank Sondra H
Response from MarriottRichmondWest, General Manager at Richmond Marriott Short PumpResponded 14 December 2016

We love to spoil our guests! We are thrilled that you consider our property to be your go-to hotel whenever you are traveling in the area. Our Stay Well rooms are perfect to maximize your experience with some personalized lighting and fresher air, and we...More

Reviewed 1 December 2016

I recently had a two night stay at the Marriott Short Pump to visit family for Thanksgiving. This is my hometown (I live in the DC area now) and know the area very well and knew the property would be fantastic as it's near tons...More

2  Thank DCEventPlanner0905
Response from MarriottRichmondWest, General Manager at Richmond Marriott Short PumpResponded 2 December 2016

When room types are not guaranteed, we do our absolute best to accommodate any preferences based on availability at check-in. Thanksgiving was a challenge and we are so sorry that availability was impacted as it was. We are glad that we had a chance to...More

Reviewed 22 November 2016

Very nice one-night stay at the Marriott Short Pump. Clean, comfortable rooms with huge flat-screen TV, and a mini-refrigerator. Bathrooms were spacious and while the towels were plentiful, we were only provided with one bar of soap for both the sink and shower. Nice indoor...More

1  Thank VABlue
Response from MarriottRichmondWest, General Manager at Richmond Marriott Short PumpResponded 23 November 2016

We are delighted that you had a fantastic overnight stay with us. It is wonderful to hear that you were comfortable in your accommodations and that you enjoyed the in-room amenities that we offer. We are glad that you had the opportunity to check out...More

Reviewed 19 November 2016 via mobile

Spent two nights there this week. Room was great, other than being next to the elevator. Big TV. You could even stream Netflix and Hulu. Service was good and the staff was friendly. At the bar the wine list was outstanding and if you like...More

Thank Marwalker2
Response from MarriottRichmondWest, General Manager at Richmond Marriott Short PumpResponded 21 November 2016

The greatest compliment we can receive is when a guest mentions that they would return for a visit! Our M Club Lounge offers areas for our guests to dine, so it is nice that you had the opportunity to enjoy a delicious meal for breakfast...More

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Awards & Recognition
Certificate of Excellence
Top amenities
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Free Internet
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Airport Transportation
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Price range
US$121 - US$224 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Price range
US$121 - US$224 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (143)
Room & Suite (35)
Dining (12)
Pool & Beach (2)
Hotel & Grounds (123)
Bathroom (9)
Business Centre & Event Rooms (1)
Questions & Answers
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24 July 2016|
AnswerShow all 4 answers
Response from LAFRANCIS F | Reviewed this property |
Amazingly comfortable. I love a comfortable supportive bed.
23 December 2015|
AnswerShow all 2 answers
Response from Saxeygirl | Reviewed this property |
I think the Club Lounge is for Marriott platinum members. We are so enjoyed it very much. Open most hours for soft drinks, coffee, and a few snacks and the breakfast was very nice. REAL scrambled eggs, fruit, sausage... More
11 November 2015|
AnswerShow all 3 answers
Response from Platinum2VA | Reviewed this property |
The pool area was painted and "refreshed" - acccording to my husband, who used the pool. He said that it was very pleasant, and the temperature was much better(warmer) than before the renovation.
Room Tips
"Pick another hotel that's not so tired"
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"Rooms 429 is a fabulous suite!"
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"Do not pay extra for a Stay Well room."
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"In a very quiet business park setting so all rooms are pretty quiet."
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