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Red Roof Inn Hampton

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Red Roof Inn Hampton
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135 Reviews from our TripAdvisor Community

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Showing 134: English reviews
Richmond, Virginia
Reviewed 7 March 2016

I stayed for one night and I didn't expect to be blown away by this hotel in the first place but I have to say the room was pretty gross. It smelled stuffy and wash't clean. There was hair in the shower, the toilet would't stop running so we had to constantly jiggle the handle, and the bathroom floor was...

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Helpful?
1Thank EscapeSeeker28
Ebony M, General Manager at Red Roof Inn Hampton, responded to this review

Thank you for taking the time to review your stay at the Red Roof Inn Hampton Coliseum and acknowledging our friendly staff here. We however obviously dropped the ball on this one and for that we apologize. I'm not sure if you made the front desk aware of the issues you encountered with your room upon check in but the...

Finksburg, United States
Reviewed 6 March 2016

I was in Hampton for the pet expo with my cats and needed a pet friendly hotel. This was a very reasonable cost at only $49 plus tax so I decided to stay there even though I don't really like Red Roof Inns. This was pretty typical with small room and outdoor entrance. There was an elevator. The staff was...

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Helpful?
Thank Jill R
Ebony M, General Manager at Red Roof Inn Hampton, responded to this review

Thank you for taking the time to review our hotel. I'm glad to hear that you would stay with us in the future when in the need of a pet friendly and central located hotel in the Hampton Roads area. We will be sure to share your comments with the staff as a good reference for our weekly training refreshers.

A TripAdvisor Member
Level Contributor
6 reviews
1 helpful vote
Reviewed 31 January 2016 via mobile

Well, let's just start with the urine in the elevator. Then there are the dudes smoking pot next door (not that I have anything against pot, but it's supposed to be non-smoking you know). We couldn't get in the room initially, but eventually the door worked. The TV remote didn't work. We paid for three people, but only had two...

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Thank A TripAdvisor Member
Ebony M, General Manager at Red Roof Inn Hampton, responded to this review

Thank you for taking the time to review our hotel. We truly apologize for the inconvenience of not being able to get into your room on your second night. We encourage our guest not hesitate to let us know if any issues arise. We also do courtesy calls to your room shortly after check in just to ensure. I understand...

Kentucky
Reviewed 29 December 2015

Well for starters the best part of my stay was the beautiful front desk clerk Lakeata. she did a wonderful job of checking me in and even greeted me with a nice Happy birthday. she also cured my insecurities of how safe the area was. the rooms smelled great and I loved the updates. I will definitely return as long...

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Thank Tim J
Hamptons, New York
Reviewed 28 December 2015

Customer service by Timothy Williams is outstanding.made it worth my while to stay here is like staying with family. Rooms are fresh and clean. Secure parking. Wonderful employees.i prefer bottom floor

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Thank Patricia C
Reviewed 28 December 2015 via mobile

My husband and I came to VA to visit family the red roof has great process with great value. We checked in a little late but Lakeata B. Was great! She was very friendly and checked us really fast, we even talked about our resent weddings!

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Thank Brandi J
Dearborn, Michigan
Reviewed 24 December 2015 via mobile

If I could give this place some negative dots I would. First off the smell in the room is not pleasing, smells like old cigarettes and dashed hopes. Walking to the vending machines there is the smell of old urine that always seems to find at least one of your nostrils. The toilet will not finish flushing unless you stand...

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Helpful?
Thank dejemer
Ebony M, General Manager at Red Roof Inn Hampton, responded to this review

Thank you for taking the time to review our hotel. It looks like we dropped the ball here and for that we apologize. Your review doesn't state whether you had your concern addressed with staff or management. Here at Red Roof Inn Hampton we are passionate and committed to training and development of our staff. We will definitely share this...

Atlanta, Georgia
Reviewed 24 December 2015

We arrived at the hotel around 9am after such a long drive. Check-in time wasn't until 3pm, but the young lady on reception made a huge effort to get a room ready for us early. She was just excellent and we are very grateful, Ms Selamita!! The room smelled great and the super king size bed was very comfy. The...

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Thank j0hns0n83
Miami, Florida
Reviewed 23 December 2015

I came in last weekend to visit family. Traveling is usually very hectic for me, but Jerrus at the front desk was great!!! Her customer service excellent! She made me laugh and put me at ease. It was quick and easy check out and in. The room was clean, and I got a call up to my room to make...

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Helpful?
Thank Katie J
Ebony M, General Manager at Red Roof Inn Hampton, responded to this review

Thank you so much for taking the time to write a review about our hotel. We are glad to hear in the midst of your hectic travel plans we were able to make you feel at ease and offer you excellent customer service while staying with us. Don't forget to sign up with our Redicard program and earn points toward...

Reviewed 16 December 2015

My stay at Red Roof has been amazing.. I was greeted with great customer service by Lakeata Boone. She made me feel very welcomed. The room was very clean and I enjoyed my stay. If I could rate her outstanding customer service from 1-10 she would get a perfect 10..Thank you

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Thank Erica T
Ebony M, General Manager at Red Roof Inn Hampton, responded to this review

We are so happy to hear you had an wonderful stay with us and amazing customer service from our guest service representative Lakeata. I will be sure to share this with the rest of our team and we look forward to taking care of your lodging needs in the future.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access

Additional Information about Red Roof Inn Hampton

Address: 1925 Coliseum Drive, Hampton, VA 23666
Region: United States > Virginia > Hampton
Price Range: RM225 - RM402 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Hampton 2*
Number of rooms: 103
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Also Known As:
Red Roof Inn Hampton Hotel Hampton
Hampton Red Roof Inn
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn Hampton staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“room 122 was amazing 10 star!”
 of 5 bubbles 919br, 2 Oct 2016 | Read review
“If you have family in the area, have them to check out the property before booking”
 of 5 bubbles Cbclark6, 23 Aug 2016 | Read review
“only one elevator so request first level when booking”
 of 5 bubbles l84toffhank, 28 May 2016 | Read review
“check it out completely, ask alot of questions”
 of 5 bubbles 75yvonnef, 17 May 2016 | Read review
“Find another hotel - Check out the Candlewood Suites. Almost twice the cost but 10 times better!”
 of 5 bubbles keving805, 25 Apr 2016 | Read review
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