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Residence Inn Herndon Reston

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#14 of 20 Hotels in Herndon
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Residence Inn Herndon Reston
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153 Reviews from our TripAdvisor Community

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Showing 149: English reviews
Odenton, Maryland
Reviewed 13 September 2016

- In many ways your typical Residence Inn with respect to layout and offerings, except for the fact that the staff, all of it, go out of their way to provide great service. They have a regularly scheduled shuttle to IAD Airport every 30 minutes. In our case because of our fault we missed it, so they made a special...

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Helpful?
Thank durayb2016
Cindy H, General Manager at Residence Inn Herndon Reston, responded to this review

Dear durayb2016, We are so glad you enjoyed your stay with us and had an opportunity to join us in the evening for the RI Mix "light supper" and for breakfast. We appreciate you taking the time to share your experience at our hotel on tripadvisor. I am happy to share with you that we are working on plan to...

Reviewed 12 September 2016 via mobile

My husband and I have stayed at many hotels in the northern Virginia area. But our favorite (by far) is Marriott's Residence Inn in Herndon. The people and the management are superb....always looking for ways to ensure a top-notch stay and experience. From a newly renovated pool, to continuous room and grounds upgrades, to extra services to make your day...

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Helpful?
Thank Lisa M
Cindy H, General Manager at Residence Inn Herndon Reston, responded to this review

Dear Lisa M, Thank you for staying with us and reviewing our hotel. We are pleased to hear how much you enjoy stay with us. It is our team's goal to ensure each guest enjoys their stay and that they know how much we value them. It will be my pleasure to share your kind words with our team. We...

Vienna, Virginia
Reviewed 6 September 2016

The hotel is nicely kept, especially the common spaces. The service is good. We have a dog who need to stay with us and this worked our fine. For part of our stay we were in a room with an upstairs bedroom separate from the kitchen/dining room/bedroom and bath below - and it worked out fine for us and our...

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Helpful?
Thank trackervienna
Cindy H, General Manager at Residence Inn Herndon Reston, responded to this review

Dear trackervienna, Thank you for taking the time to review our hotel and for choosing to stay with us. We are really glad to hear that our hotel met your needs while your home was under renovation. We hope all of your renovations went well. We would love to see you again soon! Maybe a "staycation" soon?

San Diego, California
Reviewed 29 August 2016 via mobile

A nice facility with gracious staff close to airport without feeling like an airport hotel. Pros: great location and well laid out rooms with everything you need to feel at home. Nice breakfast with vegetarian options and free evening meals. Great value. Cons: not very handicapped accessible with curbs everywhere so that even rolling suitcases are inconvenient. No elevators. Had...

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Helpful?
Thank LSt_go
Cindy H, General Manager at Residence Inn Herndon Reston, responded to this review

Dear Lst_go, Thank you for choosing to stay with us and reviewing our hotel. We are glad you were able to enjoy our larger rooms and complimentary breakfast. I do apologize that our layout was less than ideal for you. Please let us know in the future and we are happy to have team members assist with luggage or any...

Abu Dhabi, United Arab Emirates
Reviewed 25 August 2016 via mobile

Homely atmosphere, Large, Clean and a Quite place to relax, well spread breakfast. All in all a good experience. Free Pick up n Drop shuttle to Reston Station. Friendly n Informative staff. Advisable to take train on week days from Reston to DC

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Helpful?
Thank Shailesh1673
Cindy H, General Manager at Residence Inn Herndon Reston, responded to this review

Dear Shailesh1673, We appreciate you staying with us and reviewing our hotel. It is nice to hear that you enjoyed your stay and found our rooms to be clean and quiet. Our team at the Residence Inn Herndon strives to deliver a memorable moment for each guest and it seems that we met this goal for you. We do hope...

Washington DC, District of Columbia
Reviewed 23 August 2016 via mobile

Due to a house flood our insurance company placed us at the Residence Inn while repairs were being done. We only expected to stay a week or two but much to our chagrin we were in Residence for 7 weeks. Despite the frustration and stress of our situation, we did enjoy our stay. It was a convenient and hospitable place...

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Helpful?
Thank Jessica N
Cindy H, General Manager at Residence Inn Herndon Reston, responded to this review

Dear Jessica N., Thank you so much for taking the time to review our hotel. We are glad that you found the location and amenities convenient. I am glad to hear that you were able to enjoy our complimentary breakfast and enjoyed the selections available. I apologize for the bed and couch being uncomfortable. I wish we had known so...

Florida
Reviewed 19 August 2016

We love to stay at Residence Inns and like the Loft room. This includes a queen bed in a loft and King Bed on the ground. This arrangement works well with the kids when they want to go to sleep earlier. We were very disappointed to find when going to our room that there was a conference table on the...

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Helpful?
Thank HarryPFlorida
Cindy H, General Manager at Residence Inn Herndon Reston, responded to this review

Dear HarryPFlorida, We thank you for taking the time to share this experience. I have to wonder if this review is actually for the correct hotel. The room you describe is not one that we have. We do have loft 2 bedrooms but both of the floors in this room has a queen bed. In addition, none of our loft...

Sterling
Reviewed 2 August 2016

As a frequent business traveler, I have stayed in wonderful hotels all around the world. I can say, hands down, that the staff at this hotel is the best that I have ever met from the management, to front desk staff, housekeeping, and the engineering/maintenance team. They were so friendly and accommodating to us during out stay, going out of...

Review collected in partnership with this hotel
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Helpful?
Thank davidT1305KX
Cindy H, General Manager at Residence Inn Herndon Reston, responded to this review

Dear davidT1305KX, Thank you for staying with us at the Residence Inn Herndon and for reviewing our hotel. The team here strives to deliver a memorable moment for each guest. We are truly glad to her that we got it right with your stay. It will be my pleasure to share your kind words with the team. We look forward...

Houston, Texas
Reviewed 27 July 2016

My fiance is staying there for an extended business trip so I flew in to visit for a few days. The staff is very courteous and knowledgable. They all seem to work well together. The breakfast is good and well stocked. A few nights a week they have light food, beer and wine. Its a great social time if you...

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Helpful?
Thank cyncov
Cindy H, General Manager at Residence Inn Herndon Reston, responded to this review

Thank you for this 5 star review of our hotel. Our team does work well together and we love nothing more than to see our guests enjoying their stay. We are glad that you were able to take advantage of our shuttle service and join us for the RI Mix. We hope you see you again in the future!

New York City, New York
Reviewed 13 July 2016 via mobile

The staff here is so awesome! Everyone is so nice and friendly. A housekeeper, Reina, was so nice and after a few days, I feel like I've made a friend. Such a wonderful and kind hearted person. Gissell, in the front office, was also so patient when we had to switch to another room and made sure we were taken...

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Helpful?
Thank StoefflerAhlfeld
Cindy H, General Manager at Residence Inn Herndon Reston, responded to this review

Thank you for staying with us and reviewing our hotel. We love hearing that you enjoyed your stay. Reina and Gissell are indeed great service team members and I cannot wait for both of them to see how their service has impacted your stay. We do hope you choose our hotel again for a future stay.

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
  • Refrigerator in room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service

Additional Information about Residence Inn Herndon Reston

Address: 315 Elden St, Herndon, VA 20170-4817
Region: United States > Virginia > Fairfax County > Herndon
Price Range: RM421 - RM1,055 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Herndon Reston 3*
Number of rooms: 168
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Also Known As:
Residence Inn Herndon Reston Hotel Herndon
Herndon Residence Inn
Hotel Style:
#9 Business Hotel in Herndon
#10 Romantic Hotel in Herndon
#12 Family Hotel in Herndon
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Herndon Reston staff and other travellers.
4 questions
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Questions? Get answers from Residence Inn Herndon Reston staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Very quiet area surrounded by gov't buildings, w/walkable 24-hr Safeway nearby. Very safe environment. 2nd floor is walkup only- no lifts”
 of 5 bubbles InsertCoffee, 4 Jan 2017 | Read review
“All three rooms we stayed in were relatively quiet. The barking of dogs can be heard - but it was never bothersome.”
 of 5 bubbles trackervienna, 5 Sep 2016 | Read review
“The buildings do not have elevators so if you have heavy bags or a lot of luggage request a ground floor.”
 of 5 bubbles cyncov, 27 Jul 2016 | Read review
“If quiet preference, request rooms further from pool & BB court, and on interior or courtyard side away from housekeeping refilling closets”
 of 5 bubbles InsertCoffee, 30 Jun 2016 | Read review
“Ask for a ground floor room. To my knowledge, some areas only had stairs, but it's only two stories tall.”
 of 5 bubbles limamikealpha, 23 Jun 2016 | Read review
5 of 5