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Sheraton Herndon Dulles Airport Hotel

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Traveller (169)
Room & Suite (93)
Dining (24)
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Overview
  • Excellent35%
  • Very good30%
  • Average20%
  • Poor7%
  • Terrible8%
Travellers talk about
“club floor”(16 reviews)
“dulles airport”(46 reviews)
“spg gold”(5 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (530)
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All reviewsclub floordulles airportspg goldbottled waterstarbucks coffeeshuttle servicemini fridgefront desk staffan early morning flightinternational flightthe hotel is cleanlate checkfree shuttleindoor poolbusiness traveleroatmealdc area
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11 - 15 of 506 reviews
Reviewed 4 weeks ago via mobile

Stay away unless you like breathing drywall dust and have no facilities. Unacceptable to be open. I am a lifetime Platinum with SPG and I have never experienced anything like this in 20 years. Unacceptable.More

2  Thank gfmsugrad
Response from J B, Director of Sales at Sheraton Herndon Dulles Airport HotelResponded 4 weeks ago

Thank you for choosing the Sheraton Herndon Dulles hotel and thank you for providing your feedback. We would like to invite you back to the hotel at the conclusion of the renovation. Could you please call the hotel with your contact information? We will reach...More

Reviewed 20 March 2018

The staff is great, and very helpful! Unfortunately, I don't like the new design. The doors are on springs, and very heavy. The spring closes quickly. At one point, my dooor would shake from the door, across the hall, closing. You will be woken by...More

2  Thank bjamesm70
Response from Imtiaz A, General Manager at Sheraton Herndon Dulles Airport HotelResponded 5 weeks ago

Dear bjamesm70, Thank you for taking the time to provide us with this valuable feedback on your recent stay at our hotel. I am glad to see that our staff was very helpful. Please accept my sincere apology for the problems you encountered with our...More

Reviewed 19 March 2018

I stayed one night with a flight out of Dulles the next day--the public spaces are a mess, construction everywhere. My room was clean, and new, nothing special. I also wonder if they may re-brand it as a Courtyard since Marriott bought Starwood---the TV kept...More

1  Thank fooddr
Response from Imtiaz A, General Manager at Sheraton Herndon Dulles Airport HotelResponded 5 weeks ago

Dear Fooddr, Thank you for taking the time to provide us with this valuable feedback on your recent stay at our hotel. I am glad to see that you enjoyed our new renovated rooms and met your cleanliness expectations. Please accept my sincere apology for...More

Reviewed 14 March 2018 via mobile

I booked a one night stay here because I had an early flight out of Dulles. I chose this hotel based on the description on their web site that showed a beautiful lobby, restaurant and bar as well as standard Sheraton rooms. My plan: pack,...More

5  Thank twocoasts
Response from J B, Director of Sales at Sheraton Herndon Dulles Airport HotelResponded 16 March 2018

Dear twocoasts, Thank you for choosing the Sheraton Herndon Dulles Airport hotel and thank you for providing your feedback. As you mentioned, the hotel is undergoing a renovation in order to provide our guests with a newly renovated hotel when they travel to the Dulles/Herndon...More

Reviewed 13 March 2018

This hotel is a massive construction site with none of the stated amenities on its website. This hotel really does not care to provide information to its guests - no Club lounge, no restaurant, bar, fitness club....barely even a front desk. And most important, no...More

4  Thank H Y
Response from salman P, Manager at Sheraton Herndon Dulles Airport HotelResponded 15 March 2018

Dear Yucanuck, Thank you so much for taking the time to provide us with the feedback from your stay at our hotel. I apologize for the frustration you experienced about the renovation and Club Lounge, restaurant, bar, and fitness center not available. Providing the highest...More

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Best Value Properties in Herndon, VA
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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Free Parking
Meeting Rooms
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Laundry Service
Multilingual Staff
Room Service
Banquet Room
Conference Facilities
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$91 - US$223 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Business Hotel in Herndon
Room types
Family Rooms, Non-Smoking Rooms
Details
Price range
US$91 - US$223 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Business Hotel in Herndon
Room types
Family Rooms, Non-Smoking Rooms
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Traveller (169)
Room & Suite (93)
Dining (24)
Pool & Beach (3)
Business Centre & Event Rooms (11)
Questions & Answers
Ask a question
auditoriii
20 May 2017|
AnswerShow all 4 answers
Response from Kevin D | Reviewed this property |
Yes there is, don't remember the timing but I've never had a problem getting to or from the airport.
0
Votes
Frank J
7 April 2017|
AnswerShow all 5 answers
Response from GGurc | Property representative |
Dear Frank J, Sheraton Hotels do not include breakfast for all guests. There are rate plans available that include breakfast. For example, the Club rates include not only breakfast, but also evening hors d'oeuvres 7 days a... More
0
Votes
bonniejm
11 January 2017|
AnswerShow all 4 answers
Response from Sjones456 | Property representative |
Hello, Wiehle Reston Station is 6 miles away, it's about a 13 min drive by car or taxi.
0
Votes
Room Tips
"Stay away until they get their remake done!"
Read review
"avoid this hotel and stay at another nicer one....any one!"
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"Wait until it transitions to a Marriott."
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"Ask for one of the newly re-done rooms."
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