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Sheraton Herndon Dulles Airport Hotel

510 reviews
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Traveller (157)
Room & Suite (93)
Dining (24)
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Overview
  • Excellent36%
  • Very good31%
  • Average20%
  • Poor7%
  • Terrible6%
Travellers talk about
“huge desk”(5 reviews)
“club floor”(16 reviews)
“dulles airport”(45 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3.5 Star Hotel
All hotel details
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (510)Write a Review
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All reviewshuge deskclub floordulles airportspg goldbottled waterstarbucks coffeeshuttle servicefront desk staffmini fridgeinternational flightan early morning flightthe hotel is cleanlate checkfree shuttleindoor poolbusiness travelerfitness center
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131 - 135 of 486 reviews
Reviewed 31 May 2016 via mobile

The hotel has a weathered and tired feel as soon as you walk in. The staff are friendly but it's tough to get past the condition of the property. They have cleverly tucked the SPG lounge into an elevator lobby on the 6th floor. You...More

Thank Felipe W
Response from Sjones456, Manager at Sheraton Herndon Dulles Airport HotelResponded 15 June 2016

Dear Felipe W, Thank you for commenting on your resent stay with us, we appreciate your feedback. We are working daily to keep up with the condition of the property and our looking forward to an upcoming renovation. I'm pleased to see that you found...More

Reviewed 31 May 2016

This place is showing a lot of wear and tear. The lobby looks nice, but the carpeting in the hallways is badly worn. The fixtures in my bathroom were worn. The sink stopper was not completely closed, but it would not open at all (the...More

2  Thank Ward L
Response from Sjones456, Manager at Sheraton Herndon Dulles Airport HotelResponded 15 June 2016

Dear Ward L, Thank you for taking the time to write a comment in regards to your recent stay. As a valued guest, we see that there is room for improvement based on your feedback. I have discussed your concerns with my chief engineer to...More

Reviewed 30 May 2016

There was a time -- like in the 1970's -- when the Sheraton brand stood for something (hence the slogan) but those days are long, long gone. This hotel would be a very nice Motel 6 but fails miserably and the worst thing is that...More

2  Thank 6530bx4
Response from Sjones456, Manager at Sheraton Herndon Dulles Airport HotelResponded 15 June 2016

Dear 6530bx4, Thank you for taking the time to write a comment in regards to your recent stay. As a valued guest, we see that there is room for improvement based on your feedback. As a team we are continuously working on the condition and...More

Reviewed 21 May 2016

Arrived from London, went to the Sheraton Herndon Near Dulles to rest before my 7:20 morning flight the next day. There was no one to greet but most importantly no one to help me w/ luggage (three pieces). I am in my seventies, severe arthritis,...More

1  Thank djdulac
Response from Sjones456, Manager at Sheraton Herndon Dulles Airport HotelResponded 24 May 2016

Dear Djdulac, Thank you for taking the time to write a comment in regards to your recent stay. As a valued guest, we see that there is room for improvement based on your feedback. Due to the size of our property we do not have...More

Reviewed 18 May 2016

The room was clean, spacious, and comfortable. The staff was very helpful and met our requests without issue. The room did not come with a mini fridge, we asked the front desk about this and they had one brought up to our room, Awesome! Convenient...More

Thank Kalithetravler
Response from Sjones456, Manager at Sheraton Herndon Dulles Airport HotelResponded 8 June 2016

Dear Kalithetravler, Thank you taking the time to write a review for the Sheraton Herndon Dulles. So happy hear you enjoyed your time while staying with us and it makes the entire team happy to know that they all played a role in your satisfaction....More

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet ( WiFi )
Room Service
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Free Parking
Meeting Rooms
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Laundry Service
Multilingual Staff
Room Service
Banquet Room
Conference Facilities
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$80 - US$212 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Business Hotel in Herndon
Room types
Family Rooms, Non-Smoking Rooms
Details
Price range
US$80 - US$212 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Business Hotel in Herndon
Room types
Family Rooms, Non-Smoking Rooms
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Traveller (157)
Room & Suite (93)
Dining (24)
Pool & Beach (3)
Business Centre & Event Rooms (11)
Questions & Answers
Ask a question
auditoriii
20 May 2017|
AnswerShow all 4 answers
Response from Kevin D | Reviewed this property |
Yes there is, don't remember the timing but I've never had a problem getting to or from the airport.
0
Votes
Frank J
7 April 2017|
AnswerShow all 5 answers
Response from GGurc | Property representative |
Dear Frank J, Sheraton Hotels do not include breakfast for all guests. There are rate plans available that include breakfast. For example, the Club rates include not only breakfast, but also evening hors d'oeuvres 7 days a... More
0
Votes
bonniejm
11 January 2017|
AnswerShow all 4 answers
Response from Sjones456 | Property representative |
Hello, Wiehle Reston Station is 6 miles away, it's about a 13 min drive by car or taxi.
0
Votes
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Room Tips
"Wait until it transitions to a Marriott."
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"Ask for one of the newly re-done rooms."
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"Request one away from the renovations if you want to sleep past 8 am"
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"they are all good. i try to avoid being close to elevators"
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