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Extended Stay America - Washington, D.C. - Herndon - Dulles

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Extended Stay America - Washington, D.C. - Herndon - Dulles
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87 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Washington, D.C. - Herndon - Dulles
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Showing 85: English reviews
Texas
Reviewed 27 September 2013

Greeted by friendly staff and a welcome basket!!!! The bed was very comfortable and the room was large well laid out. Our 3 night stay was a great fit and walking distance to many restaurants and businesses.

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Helpful?
Thank travlerr081
Reviewed 19 September 2013

Decent for the value. Continental breakfast is OK. Close to shops, entertainment, eateries and public transportation. Emergency services nearby if needed. Wifi OK, dish TV is sorely lacking. Staff is helpful and courteous.

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Helpful?
Thank SoleStrider
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Herndon - Dulles, responded to this review

Thank you so much for sharing your experience with us. I apologize that the TV stations that we have available for our guest did not meet your expectations. Your feedback on this is very much appreciated as this is something that we are working on. On the other hand, I am glad to read that you were pleased with the...

Hampton, Virginia
Reviewed 8 September 2013

I stayed their with my family for about 3 nights and everything about the stay was good. The first person to greet us was at the first desk Eduardo and he was awesome he help us with whatever we needed that night with a smile on his face. While we was there we ran into the manager and he ran...

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Helpful?
Thank Vicky W
Herndon, Virginia
Reviewed 4 September 2013

Jose Benitez went above and beyond with the accommodations he provided during my stay. He could tell I was stress and exhausted and in a terribly mood. I think it takes a great customer service representative of the Extended Stay to notice that with out it being verbally communicated. He took the initiative to make sure my stay was going...

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Thank mpoolek12
Sterling, Virginia
Reviewed 9 August 2013

My company office is 5 minutes away from this property but when I decided to look for a temp place to stay. I started my search looking for properties that were affordable and close to my job. This property was the first property I visited, it was quiet and the staff was very helpful. I looked a unit, it was...

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Helpful?
Thank Focused007
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Herndon - Dulles, responded to this review

It is so rewarding to read that you had a wonderful stay with us. Thank you for your comments. We are so proud to hear that we were your first choice and our hotel not only met your expectations, but exceeded them too. The staff and I truly enjoyed providing for you during your stay and we look forward to...

Reviewed 4 August 2013

Only stayed here one night and the room was clean and well-maintained. Customer service from the staff was outstanding, especially Jose. Assisted me with finding a reliable cab service that came within 15 minutes of contacting them. Jose also asked about my accommodations multiple times during my one-night stay. He is a class act, will definitely stay here again!

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Helpful?
Thank kvarnsen11
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Herndon - Dulles, responded to this review

It is so rewarding to read that you had a enjoyable stay with us. Thank you for your comments. I am glad to read that you were pleased with Jose and the customer service he provided to you. I will be sure to share your comments with him and the rest of our team. Thank you again for your review....

Reviewed 1 August 2013

I have been staying at this location for over 6 months and without a doubt I am BEYOND pleased with the service. The new location manager Joseph keeps everything running smoothly and in an orderly fashion. Every conversation I have has with him is extremely profressional and courteous. As well 2 of the main Employees I see/interact with on a...

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Helpful?
Thank MrBusiness86
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Herndon - Dulles, responded to this review

I appreciate you taking the time to write such a fantastic review about me and my staff. It's great to hear that we are fulfilling your needs as our guest. I am so glad that you liked our hotel's location, your spacious room and the great rates we offer. Thank you again for your kind words. The staff and I...

Ronks, Pennsylvania
Reviewed 1 June 2013

I reserved this room online for a convenient location just to get one night's sleep. I was not expecting much but even for a place to flop, I wouldn't return. It seemed clean enough but the hallways smelled like smoke, and the bathroom had a mildew odor. The experience was low class. The hallways were noisy and dogs were barking....

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Thank Francine M
Eagan, Minnesota
Reviewed 7 May 2013

I stayed here for over a Month and they give you a good rate. Cleaning is descent for what you pay!! theres flat screen TVs and plenty to eat all around and very close by! There's a starbucks just across the street as well as supermarkets, banks and gas stations.

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1Thank cyosemi
Fayetteville, North Carolina
Reviewed 21 April 2013

We got a room here for $52 total cost in April 2013. I have no complaints. The room was set up with a kitchen and large refrigerator for those that stay longer. There are convenient stores and restaurants within 2 blocks.

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Helpful?
Thank Ed H
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Herndon - Dulles, responded to this review

I want to thank you for taking the time to post a review of your stay. I am glad to read that you were pleased with hotel amenities and as well as with our location. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Breakfast included

Additional Information about Extended Stay America - Washington, D.C. - Herndon - Dulles

Address: 1021 Elden St, Herndon, VA 20170-3802 (Formerly Extended Stay America Washington DC - Herndon)
Region: United States > Virginia > Fairfax County > Herndon
Price Range: RM356 - RM559 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Washington, D.C. - Herndon - Dulles 2.5*
Number of rooms: 104
Reservation Options:
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Also Known As:
Extended Stay America Herndon
Extended Stay Herndon
Herndon Extended Stay
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Questions & Answers

Questions? Get answers from Extended Stay America - Washington, D.C. - Herndon - Dulles staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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190guillermoa, 16 Mar 2017 | Read review
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“Do not choose this hotel.”
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5 of 5