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Crowne Plaza Dulles Airport Hotel

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Crowne Plaza Dulles Airport Hotel
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876 Reviews from our TripAdvisor Community

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Showing 844: English reviews
North Greece, New York
Reviewed today NEW

Very Clean Hotel. Excellent staff. Great help from great people like Mrs Zhalab at the reception desk and Mr Abdel at the breakfast area, who are giving daily the best they can to keep customers happy. Will be back here!

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Helpful?
Thank tanikagal
Reviewed yesterday NEW

We had to make quick changes to our booking when the hotel was practically full because of the Presidential Inauguration. The staff at the hotel reception were really helpful in accommodating our request. Special thanks to Zhalab for her quick-fix!

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Helpful?
Thank Martin F
Sarah L, Manager at Crowne Plaza Dulles Airport Hotel, responded to this review

Dear Martin; Thank you for selecting our hotel as your place to stay while in town. We understand changes in plans happen and happy to work with our guests any way we can to ensure their needs are met. We are pleased to hear you had a great stay and found our team (especially Zhalab) friendly and eager to help...

Henderson, Nevada
Reviewed 2 days ago NEW

Great location near Dulles. Great staff and easy hotel transportation. Front desk personnel Ashley and Samy Yousuf were terrific and great representatives for Crown Plaza. Having Houlihans on site is a big plus. Every 30 minutes a shuttle bus picks you up or takes you to Dulles airport. Nice amenity.

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Helpful?
Thank BillG98
Sarah L, Manager at Crowne Plaza Dulles Airport Hotel, responded to this review

Dear Bill; Thank you very much for choosing the Crowne Plaza Dulles as your place to stay while on business. We are pleased to hear the location, convenient shuttle schedule (which also operates overnight; after midnight our guests just need to give us a call and we'll send the next available team member to pick them up) and most importantly...

Calgary, Canada
Reviewed 3 days ago NEW

I stayed at the Crowne Plaza Dulles Airport for one night on January 13, 2017 before catching an early flight the next day. I booked it because of the great reviews I read on Trip Advisor and wasn't disappointed! The hotel is quite modern and the room was above my expectations! I stayed on the 5th floor in a king...

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Helpful?
Thank Vanna_0010
Sarah L, Manager at Crowne Plaza Dulles Airport Hotel, responded to this review

Dear Vanna; Thank you so much for the great review and feedback for our hotel. I appreciate you taking the time to read our previous guests reviews and see all the feedback we receive before booking with us. Each day is a new day for our team at the hotel and restaurant staff to make a first impression and exceed...

Macomb, Michigan
Reviewed 3 days ago NEWvia mobile

Stayed a week here for business. It was clean, bright, welcoming, and..clean! Price was decent but could always be a bit lower. All ammenities were great. Bed comfortable. Room modern and hood sized. Have nothing really bad to say. I would stay again.

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Helpful?
Thank FREPLUG
Sarah L, Manager at Crowne Plaza Dulles Airport Hotel, responded to this review

Dear Freplug; Thank you for being our guest for the week and taking the time to share your feedback with us. We pride ourselves on delivering a great experience for every guest, every day.We are very pleased to hear that you had a wonderful experience and found the newly remodeled and clean guestrooms, value received, amenities and more far exceeded...

Reviewed 4 days ago NEWvia mobile

My stay at Crown Plaza Dulles was a great experiece. Ashley at the front desk was very friendly, professional and courteous. Thank you Ashley, its great to see employees who enjoy their job. Definitely makes everything easier.

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Helpful?
Thank Alfredo S
Sarah L, Manager at Crowne Plaza Dulles Airport Hotel, responded to this review

Dear Alfredo; Thank you so much for your wonderful review of our hotel. I am pleased to hear you enjoyed your stay with us.  Ashley and the team take great pride in ensuring our guests are comfortable and have everything they need for an enjoyable stay. We'll be sure to share your praise with her to continue to inspire her to...

Richmond, Virginia, USA
Reviewed 6 days ago NEW

My wife and I stayed two nights at the Crowne Plaza. We drove from Richmond, Virginia, to take a flight the following day, leaving our car at the hotel for the week. Upon return we also spent the night. On our first stay we were greeted and assisted at reception by Saloua. She was very pleasant and efficient. She recognized...

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Helpful?
Thank William S
Sarah L, Manager at Crowne Plaza Dulles Airport Hotel, responded to this review

Dear William; Thank you for being our guest and taking the time to share your recent stay with us. As a valued IHG Guest Rewards Member, your feedback and kind words for our hard working staff is appreciated and will be shared with the team to inspire them to keep up the excellent job. With a spirit to serve, our...

Reviewed 1 week ago via mobile

Abeer at the front desk is wonderful. She was so helpful as I was asking about breakfast in the morning. Made me feel very appreciated. Was staying here on behalf of my company. Will recommend this destination in the future.

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Helpful?
Thank Kelly I
Sarah L, Manager at Crowne Plaza Dulles Airport Hotel, responded to this review

Dear Kelly; Thank you for taking the time to share your recent stay with us. We appreciate the praise for Abeer, she takes great pride in ensuring our guests are happy and enjoying their stay. We are pleased to hear her customer service made you reel at ease and comfortable. We'll be sure to share your kind words with her...

Caldwell, New Jersey
Reviewed 1 week ago

Ashley was working on the front desk and she was very pleasant, knowledgeable and professional. I have stayed in at the Crowne Plaza in Herndon VA, many times but she made the checking in very pleasant.

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Helpful?
Thank qwerty645
Sarah L, Manager at Crowne Plaza Dulles Airport Hotel, responded to this review

Dear qwerty645; Thank you for returning the to Crowne Plaza Dulles during your travels, it is wonderful to welcome you again. We work hard to ensure our guests are comfortable and have all they need for a great stay, we appreciate you sharing with that Ashley made your arrival experience enjoyable and started your stay off very well. We do...

Reviewed 1 week ago via mobile

I stayed on Crowne Plaza accidentaly for one night and was pleasantly surprised of the airport hotel service level. Ashley at the reception was very helpful with advises about how to get around in the short time we had in between the flights. The room was heated the moment i stepped in which was also a nice surprise. If coming...

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Helpful?
Thank Magdalena S
Sarah L, Manager at Crowne Plaza Dulles Airport Hotel, responded to this review

Dear Magdalena; Thank you for staying at the Crowne Plaza Dulles, we are delighted to hear you enjoyed the experience and stay. We like to think of ourselves as a welcome and elegant escape from the typical airport hotel experience. We are pleased to hear that we exceeded your expectations. Thank you again and please do come back and visit...

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Crowne Plaza Dulles Airport, located in Herndon Virginia and in the heart of the Dulles Corridor, just 2 miles from Dulles International Airport (IAD). We provide complimentary 24-hr shuttle service to and from Dulles Airport. Onsite self parking is complimentary, and new valet service is available for a fee charged daily ($10 day, $15 overnight). Avoid traffic delays and parking fees for your next trip and book our Park, Stay & Go package. Complimentary Wi-Fi is available throughout the hotel to make your stay more productive. Our Houlihan's Restaurant & Bar offers a popular and lively happy hour, as well as breakfast, lunch, dinner and room service. Starbucks Cafe is now open in the main lobby and available from 6am -6pm, 7 days a week. All guest rooms feature Hi-Def flat screen television and refrigerator. Enjoy a workout in our 24-hr fitness center. Also stay connected with our 24-hr business center. Our convenient location is within walking distance to restaurants, shopping & a multiplex movie theater. If you prefer to drive, Enterprise Car Rental is conveniently located just off our lobby. Washington D.C. Attractions are only 22 miles east, and the Smithsonian Udvar-Hazy Air & Space Museum is 4 miles away. Whether you want a comfortable stay before a flight or a base for your next business trip or vacation, you will find it at our well appointed hotel near Dulles Airport. ... more   less 

Additional Information about Crowne Plaza Dulles Airport Hotel

Address: 2200 Centreville Rd, Herndon, VA 20170-4305
Region: United States > Virginia > Fairfax County > Herndon
Price Range: RM432 - RM1,068 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Dulles Airport Hotel 3.5*
Number of rooms: 327
Reservation Options:
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Also Known As:
Crowne Plaza Herndon
Crowne Plaza Hotel Herndon
Hotel Style:
#3 Family Hotel in Herndon
#4 Business Hotel in Herndon
#5 Romantic Hotel in Herndon
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Dulles Airport Hotel staff and other travellers.
7 questions
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3 months ago
Irvine, United Kingdom
Washington DC, District of Columbia
5 months ago

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Questions? Get answers from Crowne Plaza Dulles Airport Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Worth to try it and you will never regret it...”
 of 5 bubbles tanikagal, 23 Jan 2017 | Read review
“Ask for tower rooms”
 of 5 bubbles BillG98, 21 Jan 2017 | Read review
“During construction, floors accessible from the front elevator are the only ones with vending machines.”
 of 5 bubbles rwpritchett, 3 Jan 2017 | Read review
“Just work with the front desk staff”
 of 5 bubbles mozeyd, 29 Dec 2016 | Read review
“All rooms are nice”
 of 5 bubbles cherylemery, 26 Dec 2016 | Read review
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