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This hotel is conveniently located to art 77. It was clean, comfortable and quiet. The breakfast was typical Holiday Inn Express. Staff was very friendly. Coffee was set up in the lobby area, it must have been there for awhile because it was cold, other...More
Second stay at this hotel. No complaints...I didn't use the pool. I used the workout room which was nice and cool. Plenty of room for me to my own personal workout. A cup for the water cooler would have been nice. I did get one...More
Was charged for a "no-show" fee ($359). Made a trip to the hotel, but they would not help resolve. Told me "we'll do what we want to do...you can take it up with corporate". They told me I had a reservation there, but would not,...More
2 Thank clks2017
Response from IHGService, Guest Relations Manager at Holiday Inn ExpressResponded 29 August 2017
First of all, thank you very much for your recent stay at our Holiday Inn Express Hillsville, VA. I am so sorry to see you did not enjoy your overall experience with us, especially with customer service. We’d like to obtain some additional...More
We stopped at this hotel on the way home from vacation. Right from the start we were impressed - the lobby was very clean and welcoming. The desk clerk was helpful and efficient. When we got to our room, we were surprised at how nice...More
Stopped at midnight hoping to grab some sleep on the way home from the beach. It was awful. You could hear every door open and close. I awoke at 6am to what sounded like a drilling noise it was the sink faucet. Then I listened...More
1 Thank AmberHu
Response from IHGService, Guest Relations Manager at Holiday Inn ExpressResponded 31 July 2017
We would like to thank you for taking your precious time to write the review regarding your stay with one of our IHG hotels. Our goal is to deliver exceptional service and comfortable accommodation to all of our guests and we appreciate you...More
US$90 - US$125 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
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