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the rooms seemed to be old and grungy with lots of stains on the carpet and sofa. The checkin guy had a piercing on his tongue. The breakfast buffet had a fruit bowl with fruit in liquid and was soggy and not fresh.
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Response from cx_lxva, General Manager at Country Inn & Suites By Carlson, LexingtonResponded 17 August 2016
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services.
Our room door wouldn't lock, we moved our belongings to families room when we went out for dinner. Came back, still not done. Called at 9pm asking if the maintenance guy could come then...I have 2 children about to go to bed,no. We used deadbolt...More
Response from cx_lxva, General Manager at Country Inn & Suites By Carlson, LexingtonResponded 14 August 2016
Thank you for taking the time to write your review. We will work diligently to ensure any claim is fully investigated. We appreciate you bringing this matter to our attention.
US$116 - US$203 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Country Inn & Suites By Carlson, Lexington Hotel Lexington ,