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here is a copy of my letter to the General Manager:
Hi Mr. Stephen Bentley,
I am writing to you to express my disappointment with my room/stay in your hotel this past weekend. I was in town for the VA Commonwealth Games with our AAU...More
I was a little worried when we first arrived. There is a restaurant on one side of the hotel and a bar on the other side. Airport close by and a main highway in front of the hotel. I thought we would be in for...More
Response from Rebecca R, Manager at SpringHill Suites by Marriott LynchburgResponded 3 weeks ago
Thank you for taking the time out of your busy schedule to review your recent stay with us! We are happy to hear that you enjoyed our quiet rooms. We deeply apologize that our head housekeeper followed you into your room. We appreciate you letting...More
Stayed here for two nights to visit Appomattox and Monticello. Abundant amount of shopping and fast food dining near by. Staff pleasant enough. Head of housekeeping very kind. Rooms spacious. Two closets. One tv that rotates to the sleeping area and living area. Very small...More
Response from Taylor F, Manager at SpringHill Suites by Marriott LynchburgResponded 3 weeks ago
To whom it may concern:
Thank you for staying with us.
As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for your issues. We...More
Friendly and accommodating staff! Thanks Taylor for the life line late in the day and an excellent room for the week! Suite has plenty of room and is comfortable. Linens are fresh and rooms are clean and air conditioning works great! Nice continental breakfast bar....More
Response from Rebecca R, Manager at SpringHill Suites by Marriott LynchburgResponded 17 June 2017
Thank you for the five star rating of our Lynchburg hotel! We love to hear that you had a wonderful stay, and that our AGM took exceptional care of you when you were in need. We look forward to all your future stays with us!...More
Nice facility and wonder staff. The hotel was very clean and the staff was very helpful. We will stay there again! The pool and breakfast areas were very nice and the city offers many activities with great restaurants.More
Response from Rebecca R, Manager at SpringHill Suites by Marriott LynchburgResponded 7 June 2017
Thank you for the five star rating of our Lynchburg hotel! We love to hear that you had a wonderful stay and enjoyed our outdoor pool and complimentary breakfast. We look forward to all your future stays with us!
eCommerce Marketing Manager
US$121 - US$192 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#3 Family Hotel in Lynchburg
#3 Romantic Hotel in Lynchburg
#8 Business Hotel in Lynchburg
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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