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Hampton Inn Richmond Mechanicsville

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Hampton Inn Richmond Mechanicsville
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409 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn Richmond Mechanicsville
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Showing 409: English reviews
Saint Louis, Missouri
Reviewed 26 September 2016

Place is not very well kept anymore. Rooms smell moldy, which doesn't make the room feel inviting. Carpets have large stains and are very sticky. Front desk staff is not very accomodating. Not really sure if wi-fi works or not since it keeps cutting-out.

Review collected in partnership with Hampton
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Helpful?
Thank njpf34
Edward M, General Manager at Hampton Inn Richmond Mechanicsville, responded to this review

I would like to thank you for bring a regular guest with us at the Hampton Inn Mechanicsville, and I would like to sincerely apologize for your recent, atypical experience with us. It is our goal to exceed all our guests' expectations and it is through feedback like this that we improve to achieve our goal. Please note that while...

Altoona, Pennsylvania
Reviewed 22 September 2016

Allows pets, clean rooms , great staff and good location. Good restaurants near by. I have stayed here multiple times without any issues or problems. Quiet location and sufficient parking. Breakfast is fair, Hampton Inn could update their breakfast menu and quality of food.

Review collected in partnership with Hampton
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Thank Bankrobber1
Edward M, General Manager at Hampton Inn Richmond Mechanicsville, responded to this review

Thank you for staying with us at the Hampton Inn Mechanicsville. We are happy to hear that you enjoyed your stay with us. Thank you very much for your compliments in regards to our rooms and our staff. It is our goal to exceed all of our guests' expectations and we are happy to hear that we succeeded with you....

Somerdale
Reviewed 14 September 2016

Made reservation the night before and arrived very late (3am). No problem with check-in and the complimentary breakfast was available late into the morning (10 am). Clean room and convenient to highway.

Review collected in partnership with Hampton
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Thank David A
Edward M, General Manager at Hampton Inn Richmond Mechanicsville, responded to this review

We are happy that you enjoyed your brief stay with us here at the Hampton Inn Mechanicsville. Thank you for taking the time to review your stay and we look forward to seeing you again the next time you find yourself passing through the Mechanicsville area.

Reviewed 8 September 2016

I've stayed at this hotel numerous times in recent months on business. I'd seen others' reviews about some negative aspects & had to agree that there'd been a downturn in the condition of several rooms. I called & spoke with Ed the manager about my concerns, as I'd already had a room reserved for later that day. He was very...

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Helpful?
Thank Diane A
Edward M, General Manager at Hampton Inn Richmond Mechanicsville, responded to this review

Thank you so much for being a loyal guest of the Hampton Inn Mechanicsville and for reaching out to me personally to allow me the opportunity to take the necessary steps to improve your stays with us. It was a pleasure speaking with you before your arrival, and during your checkout. We truly value you as a guest, and thank...

Stuart, Florida
Reviewed 27 August 2016

we've stayed here 5 or 6 times because value hotel accommodations, dog friendly, indoor pool,and choice of evening restaurants - Outback, Ruby Tuesday etc. We look forward always to our arrival, acknowledged by friendly staff, so will continue to return.

Review collected in partnership with Hampton
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Thank rambling_gigi
Edward M, General Manager at Hampton Inn Richmond Mechanicsville, responded to this review

Thank you for being regular guests of the Hampton Inn Mechanicsville. We are happy to hear that you consistently enjoy your stays with us and we look forward to the next time we see you!

Brighton, Victoria, Australia
Reviewed 24 August 2016

My husband was on the road from Florida picking up our puppy and needed a place to sleep on the way home to Leesburg, VA. I called to make a reservation and Maxine was wonderful! She assured me that they took pets and had plenty of rooms just come on in! My husband and son in all the excitement of...

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Helpful?
Thank Susan B
Edward M, General Manager at Hampton Inn Richmond Mechanicsville, responded to this review

Thank you for taking the time to review your recent stay with us here at the Hampton Inn Mechanicsville. We are so happy to hear that your husband and your son enjoyed their stay with us and that you found us to be so accommodating. It was our pleasure to assist you, and we are happy to report that your...

Reviewed 20 August 2016 via mobile

Virtually all rooms stunk - really stunk - of mildew or the air "freshener" used to mask it. Seems to be Coming from poorly maintained AC Units. Only reason we stayed is that we are dealing with a family emergency in area. Hilton Honors member who has never had a bad experience like this. Moving out after 2 days of...

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1Thank Steve S
Edward M, General Manager at Hampton Inn Richmond Mechanicsville, responded to this review

I am so terribly sorry to hear that you found an odd and irregular odor in several of our rooms. I would like to apologize for this very atypical stay here at the Hampton Inn Mechanicsville. We recently had all our AC Units deep cleaned by a professional, external company for the good of all our guests and to maintain...

Reviewed 20 August 2016 via mobile

Rooms smelled like mold! The bathroom shower surround needs serious update. Front desk receptionist could have been more personable. The food for breakfast was not resupplied in a timely manner leaving guests waiting. Undersized fitness room. Although, the price was good.

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Helpful?
1Thank Mickey T
Edward M, General Manager at Hampton Inn Richmond Mechanicsville, responded to this review

I would like to apologize for this very atypical stay here at the Hampton Inn Mechanicsville. I am very sorry to hear that you found an odd and irregular odor in your room, and I am shocked to hear that you found one of the Front Desk Agent less than overly personable. We recently had all our AC Units deep...

Reviewed 20 August 2016 via mobile

We chose this as a overnight stop on our trip. This is a pet friendly hotel and the staff were great. They gave us a room on the first floor next to the outside door since we had our dog. Room was clean and comfortable. Breakfast was good and nice selection. Would definitely recommend.

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Helpful?
Thank Noelle C
Edward M, General Manager at Hampton Inn Richmond Mechanicsville, responded to this review

Thank you so much for taking the time to review your stay with us here at the Hampton Inn Mechanicsville! We are so happy to hear that you enjoyed your stay with us and we hope to see you again very soon!

Eldersburg, United States
Reviewed 14 August 2016

The location of the hotel was good and plenty of nice restaurants in the area, WIFI signal in the room was unusable and breakfast starts at 6AM but is not fully stocked until 7AM. If you want a good breakfast that is served on time consider the IHOP located next door.

Review collected in partnership with Hampton
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Helpful?
Thank Jay R
Edward M, General Manager at Hampton Inn Richmond Mechanicsville, responded to this review

We are happy to hear that you were pleased with the location of the Hampton Inn Mechanicsville, as well as our service, and cleanliness, but I apologize for the fact that you had a challenge with our WIFI. Did you reach out to the Front Desk Staff in regards to that? We have a 24/7 tech support for challenges with...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Hampton Inn Richmond Mechanicsville

Address: 7433 Bell Creek Road, Mechanicsville, VA 23111-3542
Region: United States > Virginia > Mechanicsville
Price Range: RM610 - RM900 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Richmond Mechanicsville 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Hampton Inn Richmond Mechanicsville Hotel Mechanicsville
Hampton Inn Mechanicsville
Mechanicsville Hampton Inn
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Richmond Mechanicsville staff and other travellers.
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Questions? Get answers from Hampton Inn Richmond Mechanicsville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Mechanicsville Pike is very noisy so ask for a room facing the parking lot.”
 of 5 bubbles Cailin56, 4 Dec 2016 | Read review
“close to shopping, restaurants, entertainment, the air port and the interstate”
 of 5 bubbles vtuck2016, 18 May 2016 | Read review
“Not first floor as hwy is very nearby.”
 of 5 bubbles Katmack29445, 26 Feb 2016 | Read review
“If have dogs, 101 is great.”
 of 5 bubbles LynnB990, 7 Feb 2016 | Read review
“Great Hotel, you will love the staff!”
 of 5 bubbles johnlS3004MY, 26 Jan 2016 | Read review
5 of 5