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29 Apr 30 Apr
1 room, 2 adults, 0 children12
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All reviewscinnamon bunstypical hiefront desk staffundergoing a renovationeasy access to the interstatebathroom fansafe areahotel is locatedgreen parkclean roomshot waterindoor poolcomplimentary breakfastnext morningbreakfast roombed was very comfortablefirst floor
This Holiday Inn is tucked away, but was a happy find for an overnight stay before catching an early morning flight. While this is an older hotel, it has been freshly updated. Bed was very comfortable and room was suitable for our needs. Good choice...More
Thank David L
Response from Hix M, Front Office Manager at Holiday Inn Express Richmond MechanicsvilleResponded 7 June 2017
We are so glad you found us! We are also happy to hear that you were satisfied with the rooms and found comfort in our new beds! Hope to see you next time you're in the area!
Safe travels.
this hotel was undergoing a renovation during my two week stay. It was hard to determine where the temporary check in desk was located-no signs. Staff was friendly. Hotel because of renovations did not have a functioning fitness room. The breakfast served some overipe brown...More
Thank GodSaysIAm
Response from IHGService, Guest Relations Manager at Holiday Inn Express Richmond MechanicsvilleResponded 22 April 2017
Dear timkosusan,
Thank you for your comments about your recent visit to our hotel . We sincerely apologize for the inconvenience that you have experienced during your stay due to the renovation of the hotel and the breakfast. Be assured that we will take care...More
Hotel was undergoing renovation. ...Very clean. beds were some of the most comfortable I have ever slept in....very quiet. ...breakfast was average. ..nice big king size pillows...nothing was held back on the linens and bath towels. ..if I hadn't known. .I would have thought I...More
Thank Carol C
Response from Hix M, Front Office Manager at Holiday Inn Express Richmond MechanicsvilleResponded 7 June 2017
We are absolutely thrilled to hear about your recent stay with us. Thank you for the kind words. Even during renovations we try to provide comfortable, quiet rooms for our guests! See ya in the future!
My husband and I had a wonderful time! Our visit occurred during the hotel renovation process. We stayed in one of the renovated rooms and were completely satisfied. The contemporary desk light and the general lighting in the room were pleasant. Besides the contractors, we...More
Thank Proyrd
Management response:Responded 26 January 2017
Thank you so much for your candid review of our hotel! Our staff takes great pride in creating a memorable experience for each and every one of our guests. I'm very glad to hear that you were pleased with the newly renovated room!! We love...More
My husband's company placed the reservation here. Holiday inn express is ideally located between several eateries and shopping mall. However, what made it a pleasure to stay were the staff, Ashley in hospitality, Ms. Reshaw in housekeeping and Kiman in engineering. Kiman scraped the snow...More
Thank kutora574yahoo
Management response:Responded 26 January 2017
Thank you very much for your recent review of our hotel! I am very pleased to know that you enjoyed your stay with us! Providing an outstanding experience for each and every one of our guests is something our staff takes great pride in! Thanks...More