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We were down in Virginia for a Soccer Tournament this weekend. Overall our stay was excellent. The positives: 1) Great staff - front desk was very friendly and helpful, 2) Solid breakfast included with the hotel booking - they also accommodated those who had early...More
Booked this hotel last minute for a tournament at River City Sportsplex. (Fairfield Inn cancelled our reservations the day before Thanksgiving!!) We really lucked out. Friendly greeting at check in. Clean and neat room. Lovely ladies at breakfast got me a to go bag before...More
This area is super pricey. We were happy with our stay mainly because of the great staff. Very welcoming and friendly.
The housekeeping staff was working hard throughout our stay to keep the hotel tidy. Overall it was very clean.
The hotel is in need...More
The location of this hotel was good. Nestled back in the woods, you're close to the main road but away from the traffic. What made the stay at this hotel difficult for us were the other guests. Several rooms on our floor were traveling together...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites Richmond - Brandermill - Hull StResponded 22 October 2017
Thank you for staying with us and sharing us your experience during your stay. I am glad to see you that you rated perfectly for the service of our staff and cleanliness of our rooms. On the other hand, I am sorry to...More
Denise and Shauna are both so sweet and the most down to earth people you would ever meet!! They are so welcoming with their warm, genuine smile! They made my stay AMAZING!! Denise and Shauna both make me want to come back and visit more...More
Response from Charlie752 | Property representative |
The hotel was completely renovated in the summer of 2013. All furniture, beds and carpets were replaced. We are in the process of getting the outdated photos removed. Thank you for your interest in our property.
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"As you have the open area in the lobby, I would recommend not staying on the 1st floor."