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Holiday Inn Express & Suites Richmond - Brandermill - Hull St

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Holiday Inn Express & Suites Richmond - Brandermill - Hull St
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161 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express & Suites Richmond - Brandermill - Hull St
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Showing 161: English reviews
New York City, New York
Reviewed 25 March 2016

A very good experience. Great room, all-inclusive in terms of internet, parking, laundry, and 24-hour assistance. What makes a hotel great, however, is customer service. And having people like Tabitha and Tracy, two of the hotel's receptionists, made this hotel experience even greater. They are wonderful facades to this hotel, and provide a very friendly, welcoming, and helpful hand that...

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Helpful?
Thank paulskotidas
delapena, General Manager at Holiday Inn Express & Suites Richmond - Brandermill - Hull St, responded to this review

We are so excited that you enjoyed your stay at the Holiday Inn Express Brandermill. Our amazing staff will be waiting to make you feel at home on your next visit to Midlothian, Va. Thanks for you kind comments. Diann Pearson General Manager

Midlothian, Virginia
Reviewed 18 February 2016

The staff were very friendly and courteous. They even danced for us. How cool is that! I loved the spacious room, trendy amenities in the room (i.e., Keurig, jacuzzi tub, etc), and the quiet environment. The breakfast area was clean and the food was presented well and tasted good. I would come back again.

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Helpful?
Thank Rose7arc
delapena, General Manager at Holiday Inn Express & Suites Richmond - Brandermill - Hull St, responded to this review

We enjoyed having you stay with us. We love to dance and sing and make people feel welcome. I will share your comments with the desk clerks and with my breakfast hostess. I am glad you enjoyed our new Keurig coffeepots also. That is one of our newest additions. Please let us know when you are traveling to Midlothian again-...

Washington DC, District of Columbia
Reviewed 17 February 2016

Holiday Inn Express & Suites usually are very nice. This one was no exception, however getting to it was very confusing. There was no direct entrance, you had to wind around behind the hotel before u could get to it. The turn off is not marked well, and you can miss it very easily. But the hotel itself is very...

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Helpful?
Thank Kerri G
delapena, General Manager at Holiday Inn Express & Suites Richmond - Brandermill - Hull St, responded to this review

Thank you for sharing your comments. We are very sorry that it was confusing to get into our parking lot. We are happy that you liked our staff and the hotel. Please call us again when you return to the area. Thank you for staying at all Holiday Inn Express hotels. We appreciate your business. Diann Pearson General Manager

Reviewed 27 January 2016 via mobile

I stayed at this hotel for work, but ran into the snow storm. The staff was wonderful. They treated me like family and provided food for me when everything else was closed. They had shovels and ice-melt available for us as well. Would definitely recommend this hotel and would stay there again.

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Helpful?
Thank Lee C
delapena, General Manager at Holiday Inn Express & Suites Richmond - Brandermill - Hull St, responded to this review

Thank You for staying at our hotel and survivng the snow with us. We enjoyed our time with our guest and we are happy that you enjoyed your stay. Thank You, Diann Pearson General Manager

Cooperstown, NY
Reviewed 18 January 2016

The front desk crew is the best here! Tabitha and Dianne made our stay most enjoyable. Even though there are many choices in this area to stay, we turned a one night stay into a three nights stay because we felt so at home and welcome here. They greeted us like we were friends from the moment we checked in...

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Helpful?
Thank BarnwellInn
delapena, General Manager at Holiday Inn Express & Suites Richmond - Brandermill - Hull St, responded to this review

We enjoyed having you stay in Brandermill. We are so happy that you felt like family. Please let us know when you are coming back to the area. We want to be your home away from home. Thank You, Diann Pearson General Manager

Raritan, New Jersey
Reviewed 17 December 2015

Stayed two nights; lobby and breakfast area very nice. Staff was very nice while checking in and out. The reason I gave this place only 2 "stars" is because it seemed half renovated. for instance: the bath room vanity, décor and wall paper all looked new, but the bath tub looked like it was ancient. The grout was cracking, the...

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Helpful?
1Thank Sarah Z
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Richmond - Brandermill - Hull St, responded to this review

Dear Sarah Z, Thank you for your feedback and for staying with us. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business with us. I am glad to read your positive feedback about the nice lobby and well liked the breakfast served. However, we are truly sorry if your stay was not...

Chesterfield, Virginia
Reviewed 14 December 2015

From the time of booking the reservation, to my 'site-visit,' to the actual stay EVERYONE I encountered provided Five-Star customer service. I've never stayed at a five-star facility; however, I'm certain that the service could not be any better!!

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Thank travelingqueen7557
Hammond, Louisiana
Reviewed 10 December 2015 via mobile

A very nice and clean hotel. It appears like they have just replaced the carpet throughout. The staff was friendly and helpful. Breakfast was good and hot. The TV stations are staggering. All the ESP stations and all the HBOs. They also had digital station ID so you could see the station and the show. This may seem a small...

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Helpful?
Thank Phil R
Dunedin, Florida
Reviewed 2 December 2015

Staff was very friendly. Rooms Clean. Very good breakfast. This is the only motel I use when in Richmond, Va.The General Manager, Diann Pearson, greeted the guest during breakfast making sure their stay was going well. You will have a hard time finding a better motel.

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Thank Richard O
Fredericksburg, Virginia
Reviewed 16 November 2015 via mobile

I worked with Diann for a year in advance to reserve a block of rooms for family and friends traveling from out of state for our daughters wedding. We had numerous rooms for Friday & Saturday nights, everyone was so pleased with the service and the rooms. The staff was pleasant and the rooms clean and comfortable. And not to...

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Helpful?
Thank cheriw2

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Near Holiday Inn Express & Suites Richmond - Brandermill - Hull St

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Situated off Rte 288 in a charming suburb of Richmond, Virginia, our Holiday Inn Express® Richmond - Brandermill - Hull Street is near Fortune 500 companies like Alstom, Philip Morris and Bon Secours, St. Francis Medical Center. Since our facilities include a 24-hour business center and well-appointed meeting room, you have everything you need for an unforgettable, productive visit. There is plenty to do, from hiking at Pocahontas State Park or playing indoor hockey at Shooters to watching a new flick at Commonwealth 20. Wedding visitors appreciate that our hotel's close to The Gardens at Sunday Park, Wrexham Hall and Celebrations at the Reservoir. "Stay Smart" with a complimentary, hot breakfast bar and high-speed Internet access. Our outstanding service, practical amenities and affordable prices will make you feel at home. ... more   less 

Additional Information about Holiday Inn Express & Suites Richmond - Brandermill - Hull St

Address: 5030 W Village Green Dr, Midlothian, VA 23112-4832
Region: United States > Virginia > Midlothian
Price Range: RM628 - RM1,029 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Richmond - Brandermill - Hull St 2.5*
Number of rooms: 96
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Also Known As:
Holiday Inn Express Suites Midlothian Hotel Midlothian
Holiday Inn Midlothian
Midlothian Holiday Inn
Holiday Inn Express Midlothian
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites Richmond - Brandermill - Hull St staff and other travellers.
2 questions
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Washington DC, District of Columbia

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Questions? Get answers from Holiday Inn Express & Suites Richmond - Brandermill - Hull St staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for Kim at the Front Desk. She is a miracle worker and is amazing. Worth her weight in Gold”
 of 5 bubbles virah2015, 7 Feb 2017 | Read review
“Pick a room overlooking the Front Entrance/parking lot vs the main entrance to Brandermill.”
 of 5 bubbles cgauldin, 1 Nov 2016 | Read review
“I love the easy access of the first floor.”
 of 5 bubbles annmg4888, 29 Aug 2016 | Read review
“We stayed in a room across from the elevator and never heard any noise from it. Super quiet.”
 of 5 bubbles marthao938, 24 Jul 2016 | Read review
“No preference! Everything was fine.”
 of 5 bubbles 264virginiai, 14 Jun 2016 | Read review
5 of 5