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Sanotel Bad Gastein & Residenz

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1 room 2 adults 0 children
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97 Reviews from our TripAdvisor Community

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Showing 41: English reviews
Buxton, United Kingdom
Reviewed 18 January 2015

We had a room in the Residenz,100m from the main hotel. It was large & comfortable. The service at the hotel is fantastic; they really do bend over backwards to help you. The food was lovely; a 5 course dinner with a huge range at breakfast, both cooked & continental. They arrange free shuttles to the ski lifts & there...

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2Thank Carina H
Reviewed 18 August 2014 via mobile

I will start with two problems: We booked the room with extra bed for the child. When we arrived there were not extra bed. In 10 min they brough the crab and when we asked to change it for small bed, they answered that because the elevator is under reconstraction they can not bring it. Finally they brough the mattress...

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Thank Vaten
Reviewed 25 July 2014 via mobile

At a glance the hotel seems a bit far from Graukogel lift but the fantastic service offered by shuttling you to the lift entrance more than compensates and I prefer this to walking 150 m. The staff is super friendly and the spa a great retreat after a day in the slopes. We will surely return!

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Thank Martin S
Oxfordshire, England
Reviewed 16 February 2014

Just back from staying at the Sanotel for a week. Went with no real expectations - was on a Crystal ski holiday and this looked like the best option at the lower end of the price range. What a pleasant surprise. First my son and I were given an apartment in a nearby block that the hotel also uses. Much...

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2Thank DavidandMaggie
Reviewed 3 February 2014

We we're a party of 7 guys at the hotel, very clean and spacious. Top marks to Michael on the front desk, great guy he looked after our every need. The food was excellent and plentiful for breakfast and dinner. All in all a great hotel to stay at

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Thank Bradderss
Poole, United Kingdom
Reviewed 26 January 2014

We have just returned from a week in Bad Gastein, we went with Crystal Ski holidays, where we stayed at the Sanotel. The staff at the Sanotel are all very helpful, providing excellent friendly service in all aspects: very clean room and great food. A pity the natural thermal bath in the spa was temporarily out of action but everything...

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Thank David C
Barkan
Reviewed 7 September 2013

We were there with a group of 40,the last week of August. Certainly it was a challenge for the little hotel, but they did it perfectly!!! Our room was clean and big. An amazing view to waterfall, noisy of course ,but from the second night we slept like angels. Very good breakfast: cold meats, eggs, juices,cereals,different bakery,fresh fruits and vegetables....

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3Thank babaluba11
Bucharest, Romania
Reviewed 21 May 2013

Plus The view from the restaurant was amazing. The problem was, we were never allowed to sit at the table with the view. We sneaked a few times during breakfast. Food was nice. Staff from the reception was kind of nice. Bad Gastein is nice, not much to do, but quiet and beautiful. Negativ It was not the best trip...

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2Thank Adrian S
Reviewed 9 April 2013

As person who visited the hotel just a few weeks I can say that if you plan to visit this hotel, then average feedback from Tripadvisor is 95% correct. Hope my feedback will help others to make correct choice for their vacation. 1. It is true that it is far from the center if you have a child or you...

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5Thank Mykola L
Manchester, United Kingdom
Reviewed 6 April 2013

This hotel was fabulous the service was terrific we had such a great week there march 2013 the food was just to much and could not have been better. The rooms were spacious and well fitted out cleaned everyday

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2Thank DavidAPerrin

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Amenities

Highlights
  • Pool
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Right next to Bad Gastein’s famous Gasteiner Ache waterfall, which runs uniquely through the town centre, is where you will find Hotel Sanotel. Blessed with inspiring vistas, Hotel Sanotel is a 4-star property with 73 comfortable units ranging from double rooms to apartments. All units are well-appointed with modern amenities including WiFi internet. Apartments are also equipped with a kitchen.Our property is an established spa zone designed to relax, rejuvenate, and reinvigorate. Our “Römertherme” has an indoor pool, whirlpool, gym, and solar grotto. Simply put, it is the perfect place to unwind after an active day. Pamper yourself at our onsite beauty center with Maria Galland and Thalgo cosmetic products. Our comprehensive health program completes your wellness experience. Indulge in culinary delights and enjoy the stunning views from “Wasserfall”, Sanotel’s restaurant. Working with only the finest seasonal and organic ingredients, our chef brings you an exciting range of flavourful Austrian cuisine - including delicacies specific to the region - and international fare.We look forward to meeting you and wish you a pleasant stay! ... more   less 

Additional Information about Sanotel Bad Gastein & Residenz

Address: Conrad Strochner-Strasse 2, Bad Gastein 5640, Austria
Region: Austria > Austrian Alps > Salzburg Region > Bad Gastein
Price Range: RM384 - RM644 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sanotel Bad Gastein & Residenz 3.5*
Number of rooms: 73
Reservation Options:
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Also Known As:
Sanotel Bad Gastein And Residenz
Sanotel Bad Gastein & Residenz Hotel Bad Gastein
Hotel Style:
#13 Spa Hotel in Bad Gastein
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Questions & Answers

Questions? Get answers from Sanotel Bad Gastein & Residenz staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Worth paying extra for a room in the main building (rather than in the annexe) for ease of access to the restaurant and pool”
 of 5 bubbles LucyLocket23, 6 Mar 2015 | Read review
“Residenz rooms are huge; it seems rooms at the back may not have a view.”
 of 5 bubbles CarinaH777, 18 Jan 2015 | Read review
“Choose only rooms in the hotel, not in the second building.”
 of 5 bubbles 22AdrianS, 21 May 2013 | Read review
“Get a Room over looking. The waterfall”
 of 5 bubbles DavidAPerrin, 5 Apr 2013 | Read review
“All rooms are good but specify a double, or twin when booking. The noise of the waterfall is off putting at first , but you quickly get used to it”
 of 5 bubbles GarryM470, 17 Feb 2013 | Read review
5 of 5