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Holiday Inn Express & Suites Newport News

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Traveller (51)
Room & Suite (18)
Dining (12)

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About

#8 of 39 hotels in Newport News
Location
Cleanliness
Service
Value
Stay at the Newport News Holiday Inn Express & Suites, formerly the Holiday Inn and Suites Our award-winning hotel is conveniently located near the Newport News / Williamsburg International Airport, and Joint Base Langley-Eustis allowing you to reach your destinations effortlessly. Since our hotel is nestled in the heart of Newport News, work sites including the Naval Weapons Station, Northrop Grumman Shipbuilding, Boeing, NASA, Ferguson Enterprises and Jefferson Lab are just a few of the surrounding companies. We offer free high-speed internet and complimentary business center services making it easier for you to get work done efficiently. There is always something to do in Newport News, whether it's learning the rich naval history at the Mariner's Museum, visiting the endangered animals at the Virginia Living Museum, or relishing in the diverse cultures of the performances at the Ferguson Center for the Arts, we're happy to assist in planning your trip.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Business Centre with Internet Access
Parking
Wifi
Pool / beach towels
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Snack bar
Conference facilities
Meeting rooms
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Family
Modern
Languages Spoken
English
Hotel links
Special Offer:Book Direct & Save with IHG One Rewards

Location

943 J Clyde Morris Blvd, Newport News, VA 23601-1003
Holiday Inn Express & Suites Newport News
248Reviews4Q+A47Room tips
Traveller rating
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Londa Trips wrote a review Jun 2023
Atlanta, Georgia9 contributions4 helpful votes
Staff is awesome! Rooms were Dirty! Mold! Water damage! We were very disappointed! Requested to move to another room due to water damage in our room. The room was still not up to par . There was rust in bathroom, horrible smell and just old. No pics to share . I was so tired from having to deal with switching rooms and having to sanitize our room down.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from IHG Service, Owner at Holiday Inn Express & Suites Newport News
Responded 25 Jun 2023
Hi Glamma69, Thank you for staying at the Holiday Inn Express & Suites Newport News and for sharing your experience with us. We appreciate you for doing business with IHG Hotels and Resorts. Our top priority is providing excellent hospitality and cleanliness, and I apologize for not meeting your expectations. I have shared your comments with the hotel management, and I'm confident that the necessary steps will be taken, so we can better serve you in the future. I’ve also sent you a private message to obtain additional details about your stay. We value your feedback and welcome the opportunity to serve you better. I look forward to your response. Sincerely, Crisel V. Case Manager IHG Hotels & Resorts Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jennifer N wrote a review Sept 2022
Venice, Florida4 contributions
Hotel's Favourite
We stayed for a week. We had our granddaughter and from the time we got there and had David check us in and also helped with changing our room to a 2 bed verse a single king to the breakfast in the morning. They treat you like family and made our granddaughter so excited each time she saw them. The lady that did breakfast truly was amazing. So much so our granddaughter gave her a huge hug and looked forward to seeing her each morning. Everything was clean and again David was amazing very beautiful caring people work there and that makes a big difference
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Date of stay: September 2022Trip type: Travelled with family
Room Tip: Enjoy your time and ask David for recommendations He was spot on!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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jim m wrote a review Apr 2023
1 contribution
I have done a fair amount of traveling and staying in hotels. Amy at the front desk makes this hotel the greatest hotel experience I’ve ever had. This is my third visit to this hotel and every time she is here she greets me with a warm smile. She is such a blessing to this hotel. I will continue to stay here every time I come to town because of her. These days it’s nice to meet and talk to a warm caring person. God bless you Amy
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Date of stay: April 2023
Value
Location
Service
Trip type: Travelled solo
Room Tip: If you want a nice hotel with exceptional service stay at this hotel and make sure to chat with...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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magnolia_80 wrote a review Dec 2022
Cambridge, Massachusetts118 contributions49 helpful votes
+1
The front desk staff are nothing but wonderful. I have no issues or complaints there. The lobby area is updated and clean. That is why I was so surprised by the room, it was a total let down. We only stayed one night, last minute selection. Only picked this place for the night due to the great reviews I saw on tripadvisor. I have to say, I wonder about those reviews. I don't care if a place is dated in the rooms, as long as it is clean, which this was not. When we arrived, we were greeted and told that we were being upgraded to a suite due to our platinum status. This made us excited, but that turned to a big disappointment when we came into the room. The carpet was disgusting and coming up from the floor, tripping hazard. The tiles in the bathroom were lifted and broken. The furniture had, urine, vomit, you name it all over it. The bedroom area the bed sheets were clean and seemed cleaned, so that was the only plus. The beds were not comfortable and the springs were horrible, but overall the bed was clean, only reason why we stayed. The room was dirty, floors coming up, tiles lifted. The shower was decent. Rooms need a major makeover like they did the lobby. Or housekeeping needs to come in an dust, vacuum, and clean. They had a fridge and microwave in the room, we did not use it as we were there only one night. But they had science experience growing in them. Just be aware of all the positive reviews, as I was very disappointed and this was the first time the reviews have steered me wrong. Won't stay here again.
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Date of stay: November 2022
Value
Service
Trip type: Travelled with friends
Room Tip: Lobby area is the only upgrade
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from IHG Service, Owner at Holiday Inn Express & Suites Newport News
Responded 3 Jan 2023
Hello magnolia_80, Thanks for choosing to stay with us and sharing feedback. We're committed to providing you with the best overall experience. However, I am sorry for what happened during your stay. Your review was made known to the team, and I'm confident improvements will be made to deliver complete guest satisfaction. Despite the setbacks mentioned in your review, I hope you find your way back to us should your travels bring you again to the area for a chance to make your stay better than the last. Best, Ronald R. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Margaret N wrote a review Nov 2022
Åland Islands17 contributions1 helpful vote
This hotel is nice, nothing special but what HIX is? The front desk staff, David & Victor, were both very nice & helpful. The breakfast was good, with a variety of items (basic hotel free breakfast). The food was hot & kept full. If you do not want hotel type breakfast there is a Waffle House across the street, about a block away. We stayed one night, enroute to OBX, and the location was perfect. It was very easy on & off the highway. There are restaurants & gas stations very close. We never felt unsafe, even while sitting in the parking lot having drinks & pizza, that we got down the street & was fantastic.
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Date of stay: September 2022
Value
Location
Service
Trip type: Travelled with friends
Room Tip: Don’t park outback - the only way into the hotel is from the front. You can exit on the side but...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from IHG Service, Owner at Holiday Inn Express & Suites Newport News
Responded 12 Dec 2022
Hi 193margaretn, Thank you for leaving your feedback about your stay at our Holiday Inn Express Newport News. Your convenience and satisfaction are our top priorities. Thank you for the compliment on our staff and location. I have shared your feedback with our hotel management team as a reference in the future. Thank you for the information you provided. We will use this to improve our service and facilities. Best regards, Dominador R. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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63impala wrote a review Oct 2022
Stoneham, Massachusetts1254 contributions589 helpful votes
We stayed here on a recent trip and found the property to be clean and comfortable. The staff were welcoming and took care of us. The location was good for our itinerary. There were no issues and check in/check out was easy.
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Date of stay: September 2022
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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M5949DDmichaeln wrote a review Sept 2022
Herndon, Virginia5 contributions1 helpful vote
Nice hotel, easy to work with the staff. Clean and very well equipped. It was easy to book and it was easy to check in and check out. Room was clean, common areas were very well kept. Parking was great.
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Date of stay: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Getaway66305571166 wrote a review May 2021
4 contributions
We usually have good results at a Holiday Inn Express but our experience here was awful. No one was at the front desk when we arrived. It took half an hour before anyone showed up. They put us on the 5th floor with an elevator that has been causing them problems (the alarm kept going off!). They said they were giving us a quiet room (I guess to be away from the elevator) but it was at the very end of the hallway, closest to the freeway! Their breakfast area is closed due to Covid. The “Grab & Go” breakfast consisted of oatmeal that had to be microwaved (in your car!!!) and an orange. How are you going to peel an orange while driving? Why not give a banana or an apple? I would have only given them one star but the walk in shower was nice and the bath towels were nice and thick. And the room and bathroom were clean. I would advise staying elsewhere.
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Date of stay: May 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Sherrybayb1 wrote a review Aug 2020
Fairfax, Virginia11 contributions2 helpful votes
we checked in with 2 Great Grandsons 7 and 9 on Monday the 17th. Taking Covid 19 in account. The pool was closed. THey don't change sheets, or dump trash but every 4 days. Towels you must ask for. What a mess! And, went to front desk for coffee at 7:45 on Thursday and was told they had 1 cup left, witch was cold, and would not make more. Remember...you are paying full price. And the clerk was rude. Guess who won't be back???
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Date of stay: August 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from IHG Service, Owner at Holiday Inn Express & Suites Newport News
Responded 5 Sept 2020
Hello Sherrybayb1, Thank you for taking time to share your experience with us. I am sorry to hear that your Great Grandsons were not able to use the pool and that you had some inconveniences due to the room condition. We take comments such as these seriously and would like to follow up with you. I have sent you a private message in an effort to obtain more information. I look forward to hearing back from you very soon. Best Regards, John O Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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The_Wanderer1992 wrote a review Jul 2020
Columbia, Maryland1824 contributions453 helpful votes
We stayed here for one night and had a good stay. The room was clean and spacious. The bed was comfortable. The room had a microwave and refrigerator. We reported a few maintenance issues upon checking out and got $15 off our final bill. The pool was closed due to covid-19. They had breakfast in the morning, though they give you a bag with a banana, oatmeal and bagel in it and let you choose a drink and yogurt out of a fridge.
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Date of stay: July 2020
Cleanliness
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
RM 552 - RM 821 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn newport news hotel newport news, newport news holiday inn
LOCATION
United StatesVirginiaNewport News
NUMBER OF ROOMS
122
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HOLIDAY INN EXPRESS & SUITES NEWPORT NEWS: UPDATED 2023 Hotel Reviews, Price Comparison and 76 Photos (VA) - Tripadvisor

Frequently Asked Questions about Holiday Inn Express & Suites Newport News
Which popular attractions are close to Holiday Inn Express & Suites Newport News?
Nearby attractions include Vintner's Cellar Winery of Yorktown (1.1 km).
What are some of the property amenities at Holiday Inn Express & Suites Newport News?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Holiday Inn Express & Suites Newport News?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Express & Suites Newport News?
Guests can enjoy free breakfast and a snack bar during their stay.
Is parking available at Holiday Inn Express & Suites Newport News?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express & Suites Newport News?
Conveniently located restaurants include County Grill, Burger Theory, and Vintners Cellar of Yorktown Restaurant.
Are there opportunities to exercise at Holiday Inn Express & Suites Newport News?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Holiday Inn Express & Suites Newport News have an airport shuttle?
Yes, Holiday Inn Express & Suites Newport News offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Holiday Inn Express & Suites Newport News have airport transportation?
Yes, Holiday Inn Express & Suites Newport News offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Holiday Inn Express & Suites Newport News?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Holiday Inn Express & Suites Newport News?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.