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Hilton Garden Inn Newport News

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Hilton Garden Inn Newport News
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456 Reviews from our TripAdvisor Community

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Showing 452: English reviews
Strasburg, United States
Reviewed 29 July 2016

Elevator is dirty; floor needed to be cleaned and walls of elevator need to be wiped down from spills. Previous guests in my room had Chinese for dinner because dried rice was scattered on the counter by the coffee pot. I won't stay here again. Sheets appeared to be clean but were stained.

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Helpful?
Thank Deborah W
New Rochelle, United States
Reviewed 28 July 2016

The Hilton Garden Inn Newport News, VA is an excellent choice for anyone visiting the area. Its close to Virginia Beach, Williamsburg and other 'must see' places. The rooms a big, fresh and clean and the staff is awesome! you will find that the price is good too. Enjoy a stay here if you can. I spent 10 days here...

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Thank St. John H
Reviewed 27 July 2016

Visiting Newport News for my Mom's 80th bday. We reserved 4 rooms for 10 people. The staff was excellent. The hotel was nice and clean. The microwave and fridge were a plus. We will stay here anytime we are in town!

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Thank N73XQrobertr
Chapmanville, West Virginia
Reviewed 25 July 2016

Very good place to stay staff very nice and helpful and clean room but wifi/ internet was really slow. The guy at the front desk was very helpful ice machine was broke and he gave us ice and I was wondering why the bed was so hard he told us about the thing on side of bed that makes it...

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Thank Zack N
Loganville, Georgia
Reviewed 20 July 2016

I was in Newport News, VA for a family reunion and we stayed at this hotel. I was very pleased with the cleanliness and overall appearance and comfort of the room and the hotel. The beds are very comfortable and the rooms are very clean. The staff was very helpful and friendly. I will continue to stay at Hilton Garden...

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Thank Alanda C
Newport News, VA, United States
Reviewed 17 July 2016

Beautiful, friendly, super clean Hotel !! Had a great breakfast selection !!! I was very impressed with the staff and the rooms were very nice and comfortable. I will recommend this hotel ! We will be staying there next year on our way to Virginia Beach for vacation !

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Thank Claudia G
Winchester, Virginia
Reviewed 12 July 2016

The room we were staying in had a funny smell called the front desk, nothing was done...requested more towels as there were 4 of us and only 3 towels and wash cloths never received them, staff running breakfast was very rude to my 10 year old daughter. Replied to an email about our stay, received an email from Ronald (manager?)...

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1Thank jessicat8180
Lynchburg, Virginia
Reviewed 12 July 2016

Lovely hotel. Close to restaurants, shopping, and a gas station. Very clean and comfortable. Hotel was a great value. Lobby is very nice. Staff was helpful suggesting nearby places to eat. Farm Fresh grocery store right next door. Walk to shopping center and dining.

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Thank Terri P
Reviewed 11 July 2016

How can a large hotel have no internet service for a full day My complaints went no where for 24 hours and I lost a business day because of it Hotel personnel were made aware of the issue and did nothing

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1Thank jamesmR8252OQ
Hampton, United States
Reviewed 6 July 2016

The hotel was quiet and clean. The room was a good size. The staff were friendly. I enjoyed my stay. The amenities were adequate. I did not have breakfast but it smelled good. I would definitely stay at this location again

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Thank Nequita D

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Banquet Room

Additional Information about Hilton Garden Inn Newport News

Address: 180 Regal Way, Newport News, VA 23602
Region: United States > Virginia > Newport News
Price Range: RM469 - RM808 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Newport News 3*
Number of rooms: 122
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Also Known As:
Hilton Garden Inn Newport News Hotel Newport News
Hilton Newport News
Hotel Style:
#1 Business Hotel in Newport News
#2 Romantic Hotel in Newport News
#3 Family Hotel in Newport News
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Newport News staff and other travellers.
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over a year ago

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Questions? Get answers from Hilton Garden Inn Newport News staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We asked for the river view (small stream but pretty)”
  • We were already moved in so not a great pic but was very nice and comfortable. Had connecting ro
 of 5 bubbles Y2867QEcatherinem, 19 Oct 2016 | Read review
“We chose an upper floor so we did not have much noise other than hearing the room next door.”
 of 5 bubbles cindizzle, 4 Sep 2016 | Read review
“If a Hilton Honor member, you can select your room”
 of 5 bubbles 65bernardl, 30 Jul 2016 | Read review
“Go elsewhere!”
 of 5 bubbles jessicat8180, 12 Jul 2016 | Read review
“Ask for a room that has views of the little creek that runs in the back of the property.”
 of 5 bubbles Nellzon9, 27 Apr 2016 | Read review
5 of 5