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Marriott Hotel Newport News at City Center

Expedia.comUS$189*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Marriott Hotel Newport News at City Center
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516 Reviews from our TripAdvisor Community

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Showing 514: English reviews
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Seattle, Washington
Reviewed yesterday NEW

My husband and I married here on May 6, 2017. We had an amazing time and so did our guest. Brianna, the event manager at the Marriott coordinated everything. She was amazing. She was very responsive and easy to talk to. Barbara and her staff was also very helpful and available. Both our ceremony and reception was held here. Many...

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Helpful?
Thank Latoya K
Newport News, Virginia
Reviewed 2 days ago NEWvia mobile

Outstanding venue for a convention with great staff, food and spacious facilities in a wonderful location with nearby restaurants,touring attractions and parking. Hotel marketing and sales people are highly organized, professional,and bend over backwards to make your events enjoyable and productive. Banquet and other function menus are delicious and portions generous. Staff are flexible also in working with you for...

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Helpful?
Thank rich728
Mark B, General Manager at Marriott Hotel Newport News at City Center, responded to this review

Thank you for sharing your experience at the HOTEL NAME through the Guest Satisfaction Survey. As a Valued Guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue...

New York City, New York
Reviewed 2 days ago NEW

While the first room they gave us was nice, it already had people in it! Had to go back downstairs and get a new room. They had no clue someone was in it, still. After our trip I figured I'd get a cup of coffee in the lobby, whoops, no such thing. Ice water only, morning, afternoon & night. Was...

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Helpful?
Thank polehit
Mark B, General Manager at Marriott Hotel Newport News at City Center, responded to this review

Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Newport News Marriott at City Center. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. We have shared your feedback with the appropriate hotel...

Reviewed 4 days ago NEW

Great cleanliness, outstanding location and awesome customer service. Walking distance to restaurants, movie theaters, and open areas. Short driving distance from airport and local attractions. Good place for a family gateaway.

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Helpful?
Thank Gerardo M
Mark B, General Manager at Marriott Hotel Newport News at City Center, responded to this review

Thank you for choosing the Newport News Marriott at City Center and sharing your experience with fellow travelers online. It was my pleasure to read that you were very satisfied with your room, the comfy bedding, fast internet connectivity and oversized flat panel TV - all the comforts of home. Our housekeeping team understands that cleanliness is the number one...

Mahopac, New York, Usa
Reviewed 6 days ago NEW

This was a very nice hotel in a very nice location. The restaurant was quite good and the servers were great. The hostess Toya and waitress Vivian in particular took wonderful care of our group of American heroes, the Legion of Valor.

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Helpful?
Thank Dennis R
Mark B, General Manager at Marriott Hotel Newport News at City Center, responded to this review

Thank you for choosing the Newport News Marriott at City Center for your recent conference. It was a privilege to be of service! I was delighted to read that our associates met all of your needs and expectations. Thanks also for posting our review online. Your feedback will confirm for future groups that we are the ideal hotel of choice...

Philadelphia, PA
Reviewed 6 days ago NEW

room on 11th floor was perfect. pay a little more for a front view of the fountain. Great outside circle walk and restaurants. Huge parking garage as well as valet. Two excellent front desk men. Employee Rich was very helpful with car, baggage, directions - and he even bussed tables.

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Helpful?
Thank hhmarcom
Mark B, General Manager at Marriott Hotel Newport News at City Center, responded to this review

Wow - thanks for your terrific review! One of the best compliments a hotel can receive is the honor of earning a repeat guest. We are so glad you love staying with us and thank you for posting your experience online for future travelers to read. Please know we truly appreciate your business and look forward to being your home...

Mystic, Connecticut
Reviewed 1 week ago

I have stayed many times at the Marriott at city center and enjoyed quite a bit there is a man made pond with several fountains very nice this also located next to a little village like shopping area clothing stores,jewelry, restaurants, movie theater, outdoor areas at several of the restaurants, very very nice area. The hotel is priced very reasonably...

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Helpful?
Thank mthompson56
Mark B, General Manager at Marriott Hotel Newport News at City Center, responded to this review

Thank you for choosing the Newport News Marriott City Center hotel for your stay once again. As a General Manager, there is no greater praise to have a guest return because they love the staff, location, amenities and everything else our hotel has to offer. Our associates work exceptionally hard to go above and beyond to for every single guest...

Baltimore, Maryland
Reviewed 1 week ago

We stayed at this hotel while attending the CNU graduation and the terrible treatment we received at the Marriott City Center put a significant damper on the weekend. After this experience, I no longer trust Marriott as a hotel chain where I know the accommodations will be satisfactory. Based on this experience, I will not be staying with Marriott again....

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Thank DGM691
Mark B, General Manager at Marriott Hotel Newport News at City Center, responded to this review

Thank you for your recent stay with us at the Newport News Marriott at City Center. I am sorry that we let you down and did not provide you with excellent front desk service. We truly take pride in our guest service training and the feedback we receive, good or bad, helps us to improve our services. I have followed...

Reviewed 2 weeks ago via mobile

Hi, I'm writing this to say Thank you to the staff at the Marriott City Center. I live in Richmond. I had a terrible stroke 3 years ago. It's taken me this long to feel comfortable enough to stay somewhere other than home. I don't have the use of my right side and my speech is slurred. But my girl...

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Helpful?
Thank jerry t
Mark B, General Manager at Marriott Hotel Newport News at City Center, responded to this review

Thank you for choosing our hotel for your recent stay in Newport News Marriott at City Center. We put a lot of time and emphasis on training to ensure we provide service excellence to each and every guest. Your wonderful comments let us know we are on the right track. On behalf of our team, we appreciated the opportunity to...

Philadelphia, Pennsylvania
Reviewed 2 weeks ago via mobile

I stayed for business at this Marriott and was actually excited as I normally don't stay at Marriott Hotels, so I had high hopes. It was a good stay the bed was comfortable, the staff in particular the room attendant, Lisa that cleaned my room were friendly! The food was good at our meetings we were there for. I liked...

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Helpful?
Thank Jskeee
Mark B, General Manager at Marriott Hotel Newport News at City Center, responded to this review

Thank you for choosing the Newport News Marriott at City Center and taking the time to share your experience. We take great pride in delivering excellent service and accommodations. That along with our desired makes our Marriott one of the best places to stay while in Newport News at City Center. It was a pleasure to read your comments and...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Concierge
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
A top choice among hotels in Newport News, VA, Marriott Hotel at Newport News City Center allows guest to discover stylish accommodations combined with substance. Our Newport News hotel's guest rooms and public spaces offer many convenient and enjoyable amenities for business and leisure travel. Accommodations are designed with comfort in mind, offering spacious work desks, plush Marriott bedding, and free Wi-Fi. At our hotel, you will find a restaurant, indoor pool, and additional perks on our Concierge Level. For corporate travelers, we provide ample event space for conferences and meetings. Stay with us at Marriott Hotel at Newport News City Center and enjoy a superb location near shopping, entertainment, and more in Newport News, VA. ... more   less 

Additional Information about Marriott Hotel Newport News at City Center

Address: 740 Town Center Drive, Newport News, VA 23606
Region: United States > Virginia > Newport News
Price Range: RM659 - RM1,323 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Marriott Hotel Newport News at City Center 3.5*
Number of rooms: 256
Reservation Options:
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Also Known As:
Marriott Newport News At City Hotel Newport News
Newport News Marriott
Hotel Style:
#5 Business Hotel in Newport News
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Questions & Answers

Here's what travellers have asked, with answers from Marriott Hotel Newport News at City Center staff and other travellers.
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Questions? Get answers from Marriott Hotel Newport News at City Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best views are the rooms facing the outside fountain”
945latoyak, 23 May 2017 | Read review
“Stay somewhere else. We had an East facing room, too bad the curtains are short. Woke up at the crack of dawn.”
polehit, 22 May 2017 | Read review
“The view on the pond side is very nice”
mthompson56, 16 May 2017 | Read review
“Don't expect helpful staff or good service at this hotel”
DGM691, 15 May 2017 | Read review
“Fountain View”
michjohn80, 26 Apr 2017 | Read review
5 of 5
Expedia.com
US$189* /night
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CancelonUS$206
Booking.comUS$189
TravelocityUS$189
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*Disclaimer
Prices are for 1 room, 2 adults
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