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Comfort Suites Airport

ComfortSuitesUS$80*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Comfort Suites Airport
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225 Reviews from our TripAdvisor Community

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Showing 222: English reviews
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Bunbury, Australia
Reviewed 4 days ago NEWvia mobile

This hotel ticks all the boxes,good location surrounded by trees,close to restaurants and shops,clean,quiet,spacious room and a better than usual breakfast. I would recommend this hotel to anyone looking for a place to stay in Newport News

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Helpful?
Thank XLPlus
Olmito, Texas
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago via mobile

This was one of the nicest places to stay. The staff was super friendly and the room super clean. My kids wanted to stay longer. Great towels, big and fluffy. Super comfortable beds and pillows. Great breakfast too. We had a coupon we received from one of the hotel magazines at a rest stop. They honored it with a smile....

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Helpful?
1Thank Tim S
About Hotel's Favourite Review
Kimberly K, General Manager at Comfort Suites Airport, responded to this review

Hi Tim, Thank you for taking the time to fill out the survey. We are thrilled that you and your family enjoyed your stay here. We sincerely appreciate your kind words and we hope to see you all again soon.

New York
Reviewed 2 weeks ago via mobile

My family and I stayed at the Comfort Suites one night while picking our child up from college. We were pleasantly surprised by the quality of the hotel. Check in was expeditious, the front desk clerk was courteous. We had a king size bed with sofa bed. The bed was very comfortable. The room and bathroom were clean. Nothing negative...

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Helpful?
Thank Salsapoo
Reviewed 2 weeks ago

The hotel was very clean and the rooms were nice. Convenient location with lots of shops and restaurants nearby. I lost a make up bag while I was there and the hotel staff found it about 10 minutes after I left. Kim was great! She emailed me to let me know they had found it and then went out of...

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Helpful?
1Thank Toni T
Kimberly K, Director of Sales at Comfort Suites Airport, responded to this review

Dear Toni, Thank you for taking the time to fill out our survey and thank you for the kind words. We sincerely appreciate your business and we hope to see you again!

Reviewed 2 weeks ago via mobile

I chose this hotel because it was close to my work training site. I wanted somewhere that was in a good location, cleanly, and comfortable because I would be staying for a long period of time. I got all that and more. Hotel staff were very professional, accommodating, and friendly. The location is right in the center of lots of...

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Helpful?
1Thank Andrea M
Kimberly K, General Manager at Comfort Suites Airport, responded to this review

Dear Andrea, Thank you so much for taking the time to fill out our survey. We strive hard to provide excellent customer service and we are thrilled that you enjoyed your stay. We are proud to be your go to hotel and we look forward to seeing you again soon!

Reviewed 3 weeks ago via mobile

This place is great! The staff is very friendly and helpful. The room was very spacious and clean, had a very nice view and it's quiet and peaceful. The hotel is in a very nice location, it's right next to the airport, only 10 minutes away from Ft. Eustis and there are a lot of nice restaurants and stores around.

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Helpful?
2Thank Liz C
Kimberly K, General Manager at Comfort Suites Airport, responded to this review

Dear Liz, Thank you so much for taking the time to fill out the survey. We strive hard to provide a clean, comfortable hotel and the staff goes above and beyond to make our guest feel at home so when it is noticed it is deeply appreciated. We hope to see you again soon.

Falls Church, Virginia
Reviewed 3 weeks ago

Everyone was very friendly. Breakfast was quite ample. Any problems quickly addressed. On our bed the 2nd night was a heart shaped towel with real roses and petals and our friend had 2 beautiful swans made of towels and flowers. Someone here must have worked on a cruise ship!!!

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1Thank rwegner2017
Kimberly K, General Manager at Comfort Suites Airport, responded to this review

Thank you so much for taking the time to fill out the survey. We are thrilled that you enjoyed your stay and we sincerely appreciate your kind words. We hope to see you again soon!

A TripAdvisor Member
1 review
Reviewed 4 weeks ago via mobile

No wifi. I called front desk both days of our stay and was told the hotel was full and it the wifi couldn't handle the capacity. Tried using it many different times and on different laptops but to no avail. Had to work at panera or Starbucks both days. Hotel management was unresponsive with zero resolution.

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Thank A TripAdvisor Member
Kimberly K, Director of Sales at Comfort Suites Airport, responded to this review

Dear Ms. Coleman, I apologize for the internet being slow during your stay. The General Manager is aware and is researching options. However, I would like to state that you were offered and accepted Choice Privileges points for your dissatisfaction. Thank you.

Cary, North Carolina
Reviewed 14 April 2017

We stayed here because our usual, Comfort Suites Bypass, Williamsburg, was full. The people where very friendly and upbeat. The room was a little run down so we were disappointed for a Comfort Suites. I stopped to talk to the Sales Leader and told her our concerns. She said that it was under new ownership who will be changing things...

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1Thank vg1vg22017
Kimberly K, Director of Sales at Comfort Suites Airport, responded to this review

Hi Mr. Griffin, Thank you for your response. I did tell Veer that you said "Hello" and I also told him about our conversation. He was thankful for your understanding and asked that you give him some time and you will see a big difference :). We look forward to seeing you and your wife again!

Newport News, Virginia
Reviewed 30 March 2017

I am currently staying at the Comfort Suites Airport in Newport News. The service I have received thus far is in the above and beyond status. Due to the nature of my stay, I've had to make some changes to my accommodations and the staff there have been so helpful and nice, especially Lee Artis. I too am in the...

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Helpful?
1Thank willkingphoto
Kimberly K, Director of Sales at Comfort Suites Airport, responded to this review

Dear Will, Thank you for taking the time to fill out the survey. We strive hard to provide excellent customer service so we appreciate you noticing. We enjoy you staying here!

47 photos of this hotel

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Comfort Suites Airport in Newport News, VA is a great value for stylish suites. In addition to beautiful guestrooms, the hotel is known for outstanding customer service, modern amenities and convenient access to Colonial Williamsburg and Virginia Beach. Immaculate suites contain one king bed or two queen beds. Our hotel is proud to be 100% Non Smoking. There are microwaves and refrigerators in every room and a separate living area. Relax in our heated indoor swimming pool or workout in our Fitness Center. Our delicious complimentary Hot Breakfast is served daily and includes fresh eggs, bacon or sausage, make your own waffles as well as fruit, yogurt, hot & cold cereals, bagels, muffins and pastries ... to name a few. We are only 1 mile from the Newport News/Williamsburg International Airport (PHF)and offer complimentary airport shuttle service. ... more   less 

Additional Information about Comfort Suites Airport

Address: 12570 Jefferson Ave, Newport News, VA 23602-4314
Region: United States > Virginia > Newport News
Price Range: RM385 - RM705 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Airport 2.5*
Number of rooms: 104
Reservation Options:
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Also Known As:
Comfort Suites Airport Hotel Newport News
Newport News Comfort Suites
Hotel Style:
#4 Romantic Hotel in Newport News
#4 Family Hotel in Newport News
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Airport staff and other travellers.
1 question
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Brooklyn, New York
5 days ago

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Questions? Get answers from Comfort Suites Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Near lots of restaurants & grocery stores. Ask for a room on backside of property. Only ten miles from Busch Gardens/Water Country.”
vg1vg22017, 14 Apr 2017 | Read review
“I would recommend this hotel. You get more than your money's worth here.”
rainbirdp, 3 Dec 2016 | Read review
“Ask for a end room on the end of the hotel”
woodsidedt, 25 Oct 2016 | Read review
“don't book here”
F337MUas, 25 May 2016 | Read review
“Do not stay by the elevators.”
BeachGal70, 20 Apr 2016 | Read review
5 of 5
ComfortSuites
US$80* /night
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TripAdvisorUS$80
HotelQuicklyUS$111
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Prices are for 1 room, 2 adults
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