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La Quinta Inn & Suites Norfolk Airport

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La Quinta Inn & Suites Norfolk Airport
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620 Reviews from our TripAdvisor Community

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There are newer reviews for La Quinta Inn & Suites Norfolk Airport
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Showing 615: English reviews
Reviewed 21 January 2017

The positives outweigh the negatives for me. Good news first. The staff was friendly and helpful, and the place is pretty clean. The rooms are in pretty good shape, and the cleaning staff was friendly as well. Honestly there are only two negatives, and one of the negatives is out of the hotel's control. The location. The hotel is not...

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Helpful?
Thank R D
General_Manager6066, Owner at La Quinta Inn & Suites Norfolk Airport, responded to this review

Thanks for taking the time to write about your experiences at our Norfolk Airport La Quinta. I’ll use your feedback to continue to provide the best possible stay. I hope that in your travels you’ll once again consider La Quinta Inn and Suites as your choice for lodging accommodations.

Myrtle Beach, South Carolina
Reviewed 19 January 2017

We appreciate that La Quinta allows guest to bring pets for free. There are so many restrictions in other hotel chains that booking/expense can be a real problem. Thank you, La Quinta, for being a pet friendly hotel chain!

Review collected in partnership with La Quinta
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Thank RSTUB
General_Manager6066, Manager at La Quinta Inn & Suites Norfolk Airport, responded to this review

Thanks for your feedback! I’m pleased to hear that you had such an enjoyable stay at Norfolk Airport La Quinta. Our team looks forward to providing you with exceptional service in the future.

Glen Burnie, Maryland
Reviewed 8 January 2017 via mobile

The hotel is updated and staff very friendly. Complimentary snacks are available after continental breakfast and into the afternoon. The staff went out of their way to make us comfortable and kept the pool/hot tub open a little later. Additionally, they offer a military rate to put you under your daily allotment. Would definitely stay here again. Excellent customer service...

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Thank Matthew P
General_Manager6066, Owner at La Quinta Inn & Suites Norfolk Airport, responded to this review

Thanks for your feedback! I’m pleased to hear that you had such an enjoyable stay at Norfolk Airport La Quinta. Our team looks forward to providing you with exceptional service in the future.

Jarrell, Texas
Reviewed 8 January 2017

Very good service from all but one person stood out in our week visit. Tara was always very pleasant and would search us out to give greetings. We really did enjoy her and our conversations with her. She definitely stood out from the rest. (Even tho all were very good!)

Review collected in partnership with La Quinta
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1Thank THHJR
General_Manager6066, Manager at La Quinta Inn & Suites Norfolk Airport, responded to this review

Thanks for your feedback! I’m pleased to hear that you had such an enjoyable stay at Norfolk Airport La Quinta. I will pass on your kind word of appreciation to Ms. Tara and I am sure she will be glad to hear it. She will most likely use it as motivation to provide excellent service to you when you choose...

Reviewed 30 December 2016

I am a person that requires some special needs. When I arrived, I spoke to a wonderful lady named Sarah who checked me in. She was pleasant and when I asked her if by any chance she could arrange to have one of the recliners I know they have in the king room in my room (2 queens) she looked...

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Thank Kathy N M
General_Manager6066, Manager at La Quinta Inn & Suites Norfolk Airport, responded to this review

Thanks for your feedback! I’m pleased to hear that you had such an enjoyable stay at Norfolk Airport La Quinta. Ms. Sara is the heart of our hotel and she thrives to provide all the comfort a guest need at our hotel. Our team looks forward to providing you with the same exceptional service in the future.

Hartford, United States
Reviewed 27 December 2016

Clean, comfortable bed, friendly staff, decent breakfast. There are no restaurants within walking distance. The airport shuttle transports only on the hour. Be sure your name is on the list for shuttle service to the airport.

Review collected in partnership with La Quinta
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Thank dorotheah121
General_Manager6066, General Manager at La Quinta Inn & Suites Norfolk Airport, responded to this review

I appreciate you taking the time to tell us about your experience at La Quinta Norfolk Airport. Your satisfaction is our top priority. I look forward to showing you that we're working hard to make sure each visit meets your expectations and our high standards.

fowler
Reviewed 22 December 2016

Very friendly and helpful staff! Clean rooms with comfy bed :) The current construction out in front of the building makes entering and exiting the building an inconvenience....Rooms on the back side of the building may have to put up with barking dogs from the area housing back there...I did not enjoy that.

Review collected in partnership with La Quinta
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Thank nicholec423
General_Manager6066, General Manager at La Quinta Inn & Suites Norfolk Airport, responded to this review

Thanks for your feedback! I'm please to hear that you had such an enjoyable stay at Norfolk Airport La Quinta. Our team looks forward to providing you with exceptional service in the future.

Kitty Hawk, NC
Reviewed 15 December 2016

This hotel is clean and basic. The description say "suites" but we only booked an average room I guess with a king size bed that was a bit on the "too firm" end of the spectrum and resulted in waking up stiff. The breakfast is typical but sub-par in comparison to similar hotels in this price range we have stayed...

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Thank OBXRon
General_Manager6066, General Manager at La Quinta Inn & Suites Norfolk Airport, responded to this review

I've received your review of La Quinta Norfolk Airport. Rest assured your comments will be shared with our team, and it's through comments such as yours that we're able to improve. Thanks again for your time, and hope we'll see you back with us in the near future.

Paradise, CA, United States
Reviewed 7 December 2016

Be aware there is A LOT of construction going on outside of the hotel, and it woke me up in the middle of the night at least once. The road work makes walking anywhere beyond the parking lot impossible, so while Target and fast food are a short distance away you either must have a car or take your life...

Review collected in partnership with La Quinta
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Thank D8382GTamandar
General_Manager6066, General Manager at La Quinta Inn & Suites Norfolk Airport, responded to this review

I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Although some things are out of our control, such as work being done to road, you feedback will help us improve our operation.

Vista, California
Reviewed 4 December 2016

Just stayed here and the place was nice. The front desk clerk (I think his name was Von) was nice. He seems a little lost. Told him we needed a wake up call and needed a ride on the shuttle. He wrote it on some piece of paper and never recorded it because we never got the call and the...

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Thank Phil_and_Sandy_2008
General_Manager6066, General Manager at La Quinta Inn & Suites Norfolk Airport, responded to this review

I've received your review of la Quinta Norfolk Airport. We strive for excellence in customer service, but looks like we dropped the ball on meeting some of your needs. Your feedback gives us the chance to correct errors from our team to prevent them from happening in the future. We are glad we were still able to accommodate your needs...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff

Additional Information about La Quinta Inn & Suites Norfolk Airport

Address: 1387 N Military Hwy, Norfolk, VA 23502-2229
Region: United States > Virginia > Norfolk
Price Range: RM450 - RM693 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites Norfolk Airport 2.5*
Number of rooms: 1
Reservation Options:
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Also Known As:
La Quinta Inn & Suites Norfolk Airport Hotel Norfolk
La Quinta Inn And Suites Norfolk Airport
La Quinta Norfolk
Norfolk La Quinta
Hotel Style:
#1 Romantic Hotel in Norfolk
#2 Best Value Hotel in Norfolk
#3 Business Hotel in Norfolk
#4 Family Hotel in Norfolk
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Questions & Answers

Here's what travellers have asked, with answers from La Quinta Inn & Suites Norfolk Airport staff and other travellers.
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Questions? Get answers from La Quinta Inn & Suites Norfolk Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A/C seemed to be better on lower floors”
 of 5 bubbles bluelava99, 29 Mar 2017 | Read review
“Suggest asking if there is an upgrade available for your stay.”
 of 5 bubbles dwbfl0515, 25 Feb 2017 | Read review
“Major road construction in front of the hotel could be quite noisy ask for a rear or side room”
 of 5 bubbles OBXRon, 15 Dec 2016 | Read review
“Choose a suite if available as there is so much more room”
 of 5 bubbles 23SusanC, 16 Nov 2016 | Read review
“Construction going on in front makes it hard to get to”
 of 5 bubbles ti0nej, 3 Oct 2016 | Read review
5 of 5