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Quality Inn Norfolk Naval Base

80 reviews
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Traveller (24)
Room & Suite (20)
Dining (4)
Overview
  • Excellent12%
  • Very good16%
  • Average15%
  • Poor17%
  • Terrible40%
27 Aug 2017
“Quick accommodations”
28 Apr 2017
“1 nightbstay”
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Family Rooms
2.5 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (80)Write a Review
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1 - 5 of 78 reviews
Reviewed 27 August 2017

The location was near grocery stores, shopping area, places to eat and gas stations. My room was clean and I was able to use the indoor swimming pool on a hot sunny day. I booked online reservations using my AARP and the hotel honored it...More

Thank Regina B
Response from Larry S, General Manager at Quality Inn Norfolk Naval BaseResponded 22 September 2017

Thank you for taking the time to rate our hotel. We honor all of our discounts that are booked at our website. The only time we are not able to honor them is when you book through another company because they have predetermined rates with...More

Reviewed 17 August 2017 via mobile

The receptionists seemed annoyed whenever you ask them for anything....especially towels. The pool looked out of service since the water was greenish....trash was left floating. My kids told me they were not jumping in and they are 8 & 10 years old....what do they know....More

Thank RhemaWarrior77
Response from Larry S, General Manager at Quality Inn Norfolk Naval BaseResponded 21 August 2017

I am so sorry to hear about your stay. The conditions and service that you describe are not the levels that we strive for here at the Quality Inn Norfolk Naval Base. I can assure you that all of these issues will be addressed with...More

Reviewed 28 April 2017 via mobile

I stayed in room 205 for 1 night. The room was provided with lotion, shampoo, conditioner and soap. The shower worked well and the water temperature did not fluctuate. The tub drain did not seem to drain as quickly as I was standing in water...More

Thank S A
Response from Larry S, General Manager at Quality Inn Norfolk Naval BaseResponded 4 May 2017

Thank you so much for taking the time to rate our hotel. I want to assure you that the issue with the drain has already been addressed with our maintenance staff and thank you for letting us know so that the next guest did not...More

Reviewed 3 October 2016

We booked this room to celebrate my little girl's birthday. The receptionist Marcus was very helpful and kind. The pool was a plus, and the breakfast was very satisfying. We had a very quiet, comfortable stay. The beds were extremely comfortable! We will definitely be...More

Thank Michelle728
Response from Larry S, General Manager at Quality Inn Norfolk Naval BaseResponded 5 October 2016

Thank you very much for your kind words about our staff. As you probably noticed, we are also undergoing a full renovation of the property so soon our rooms will match the outstanding service that we strive to deliver.

Reviewed 9 September 2016 via mobile

This was our 2nd time staying here. And although I reviewed the QI last time, I feel the need to put my two cents in. I read a lot of the reviews on here tonight and it's as if some of these people stayed somewhere...More

Thank mgmsmom
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About
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Pool
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Breakfast Available
Room amenities
Refrigerator in room
Air Conditioning
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Indoor pool
Details
Price range
US$76 - US$145 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Kitchenette, Family Rooms, Smoking rooms available
Details
Price range
US$76 - US$145 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Kitchenette, Family Rooms, Smoking rooms available
Add Photo Photos
Traveller (24)
Room & Suite (20)
Dining (4)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Khanishuwa Q
23 March 2017|
Answer
Response from Larry S | Property representative |
We are 1/4 of a mile from the main gate. We do not offer a shuttle, but a taxi is less then $10 to the main gate.
0
Votes
Tetsuya S
19 October 2016|
AnswerShow all 3 answers
Response from Avinash J | Reviewed this property |
21
0
Votes
Room Tips
"Pick a different hotel or sleep in the car."
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"Always go for a room on the second floor or higher. Less noisy."
Read review
"Go to another hotel"
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"choose second floors as they are quieter"
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