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Sheraton Norfolk Waterside Hotel

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777 Waterside Drive, Norfolk, VA 23510-2102
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Travel safe during COVID-19
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What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 16/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sheraton Norfolk Waterside Hotel
Updated 16/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#13 of 41 hotels in Norfolk
With inspiring views of downtown Norfolk, Virginia and the Elizabeth River, the newly renovated Sheraton Norfolk Waterside Hotel boasts an eclectic restaurant, well-appointed rooms and 17 impressive event venues. Attractions such as Norfolk Naval Base, Town Point Park and Old Dominion University are nearby. Just outside the hotel, Norfolk is a hub for intriguing sightseeing and entertainment, including Nauticus and Chrysler Museum of Art. Enjoy the convenience of room service along with the luxury of a sleeping experience featuring pillowtop mattresses, soft duvets and hypo-allergenic pillows. Take advantage of our hotel's 17 versatile meeting and wedding spaces, where our specialists will assist with venue design, catering options and decor for your group. Our International Ballroom is well-suited for banquets, while our Grande Promenade area makes for a memorable reception setting. Whether you're staying in Norfolk for work or leisure, know that Sheraton Norfolk Waterside Hotel will treat you right.
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Location

Full view
91Great for walkers
Grade: 91 out of 100
0Restaurantswithin 0 km
0Attractionswithin 0 km
Contact
777 Waterside Drive, Norfolk, VA 23510-2102
Getting there
Norfolk Intl Airport10 kmSee all flights
Newport News-Williamsburg Airport37 kmSee all flights
Norfolk Station15 min
See all nearby hotels
1043Reviews16Q+A100Room tips
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rriospr7 wrote a review 7 Sep
Woodbridge, VA17 contributions17 helpful votes
Stayed two nights over Labor Day weekend. Overall hotel has everything you need. Good location, excellent fitness center and comfortable beds. Great service by entire staff but special shout out to Ms. MIMI..went out of her way to help us out…will return just based on the hospitality.
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Date of stay: September 2021Trip type: Travelled as a couple
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Response from Hotel Management, General Manager at Sheraton Norfolk Waterside Hotel
Responded 1 week ago
Dear rriospr7, Sincere thanks for taking the time to share your review. It’s encouraging to know that your stay was pleasant. Our goal is to provide comfort and friendly service to all our guests who are away from home; your feedback allows us to monitor how we are doing. We appreciate your choosing to stay with us and look forward to your return trip. Best, Brendan England General Manager
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Kevin Golinghorst wrote a review Oct 2020
Saint Louis, Missouri13 contributions4 helpful votes
Hotel's Favourite
I really appreciated the staff here at the hotel and particularly at the restaurant, specifically Mimi & Rena, who were SO friendly and provided excellent service! Thank you and continue setting the great standard.
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Date of stay: October 2020
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Trip type: Travelled on business
Room Tip: Waterside room was wonderful
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Ronnie J wrote a review Aug 2021
2 contributions
I stayed here on August 22st for 1 night and paid $477.34 and the shower walls were failing in and it was mold on the shower walls. The front desk refunded $150.00 The buffet breakfast was outstanding and the front desk was also great. Room could have been alot better. I thought Sheraton hotels were upscale but I guess this room wasn't.
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Date of stay: August 2021Trip type: Travelled with family
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Response from Hotel Management, General Manager at Sheraton Norfolk Waterside Hotel
Responded 3 weeks ago
Dear ronniej262, Thank you so much for your patronage and for taking the time to share a review with us. I am sorry to hear that our accommodations did not meet your expectations and they negatively affected your experience. We welcome all feedback with open arms as it helps us to see what we are doing well and what we can improve. I hope we have the opportunity to better serve you in the future. Best, Brendan England General Manager
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Kathy S wrote a review Aug 2021
7 contributions
We decided to explore Norfolk, VA on our way to the Outer Banks. This hotel offered everything we needed and more for a great stay. The hotel is directly on the harbor. The hotel was very clean and had a friendly staff. We were able to check in right away to our city view 2 queen bed room. The room was extremely clean, beds were comfy, small fridge and a city view were included. My teenagers loved the lobby area, with plenty of space to hang out and watch TV or play on their devices. The outdoor pool was clean and beautiful with a view of the harbor ships, plenty of pool towels included as well. Their was evening reception with free champagne (bonus!). We were a 10 minute walk away from the Nauticus Museum and Battleship Wisconsin. The hotel's restaurant had delicious food, friendly service, and mixed me a nice Long Island Ice Tea. This is a great place to stop on the way to the Outer Banks. Just a five minute drive to and from the highway. We will stay again.
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Date of stay: August 2021
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Response from Hotel Management, General Manager at Sheraton Norfolk Waterside Hotel
Responded 3 weeks ago
Dear kathysK7228BM, Thanks for your time in reviewing your experience. It’s encouraging to know you enjoyed your stay. Your recommendation is appreciated; our associates work hard to provide a pleasant stay. We hope to host you again on a return visit. Best, Brendan England General Manager
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Gregory M wrote a review Aug 2021
Westchester, Illinois235 contributions75 helpful votes
Due to continuing COVID restrictions, “stay over” guests do not get housekeeping services. We did not see this notice when checking in. My wife used both coffee servings the first morning. When we returned to our room after breakfast and found the room unmade we found the notice about “stay over” guests. I went down to the front desk and they gladly gave me four coffee servings for the rest of our stay. I didn’t think about cups since I didn’t use one but we were able to get cups and creamer in the lobby. We decided to get cocktails at the hotel bar and were pleased to find that the bartender poured an honest drink. The hotel is conveniently located on the Elizabeth River waterfront close to all of the waterside attractions and downtown and everything is easily walkable. Parking is located in the building next to the hotel for $13 per day with in and out privileges.
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Date of stay: August 2021Trip type: Travelled with family
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Response from Hotel Management, General Manager at Sheraton Norfolk Waterside Hotel
Responded 3 weeks ago
Dear GregM60154, We aim to impress, so I'm sorry that your visit was just okay. I'm glad you enjoyed our location and evening reception. Your comments, which highlight our successes and areas for improvement, are welcomed as they foster change for the better. Thank you for taking the time to share your review. Sincerely, Brendan England General Manager
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United StatesVirginiaNorfolk
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Frequently Asked Questions about Sheraton Norfolk Waterside Hotel
Which popular attractions are close to Sheraton Norfolk Waterside Hotel?
Nearby attractions include MacArthur Memorial (0.4 km), VisitNorfolk Tourist Information Center (0.4 km), and Skystar Wheel (0.2 km).
What are some of the property amenities at Sheraton Norfolk Waterside Hotel?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a fitness centre.
Which room amenities are available at Sheraton Norfolk Waterside Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Sheraton Norfolk Waterside Hotel?
Guests can enjoy an on-site restaurant and breakfast during their stay.
Is parking available at Sheraton Norfolk Waterside Hotel?
Yes, a parking garage, paid public parking nearby, and paid public parking on-site are available to guests.
What are some restaurants close to Sheraton Norfolk Waterside Hotel?
Conveniently located restaurants include Saltine, Varia, and Grain.
Are there opportunities to exercise at Sheraton Norfolk Waterside Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Is Sheraton Norfolk Waterside Hotel located near the city centre?
Yes, it is 0.5 km away from the centre of Norfolk.
Are any cleaning services offered at Sheraton Norfolk Waterside Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Sheraton Norfolk Waterside Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Sheraton Norfolk Waterside Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.