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Candlewood Suites Norfolk Airport

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Candlewood Suites Norfolk Airport
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109 Reviews from our TripAdvisor Community

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There are newer reviews for Candlewood Suites Norfolk Airport
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Showing 109: English reviews
Reviewed 10 July 2016 via mobile

The reviews say the hotel is clean. 😒. It's not thoroughly clean. The night stand had something sticky on it and the tub had bar soap residue on the tub shelf. The beds are basic. Hope you don't have back issues. The recliner and office chairs in the room were old and had crumbling vinyl upholstery(see photos). The other chair...

Thank JL000
IHGService, Guest Relations Manager at Candlewood Suites Norfolk Airport, responded to this review

Dear JL000, Thank you for leaving a candid review about our hotel on TripAdvisor. We value each feedback as this will allow us to identify the areas that may benefit from our additional attention. Rest assured that the cleanliness of our rooms and our property, in general, has always been our main priority and it is disheartening to learn that...

Reviewed 14 June 2016

This hotel is a dump. you have to ask for toilet paper (you only get 1 roll in room) , you only get 2 towels in room so you have to ask for towels, no ice machine in hotel, room is only cleaned once a week, so no clean sheets, staff is not very friendly.. i would go somewhere else...

2Thank yellowbird1212
IHGService, Guest Relations Manager at Candlewood Suites Norfolk Airport, responded to this review

Dear yellowbird1212, Thank you for writing a review about your experience at the hotel. We're very sorry the issues you had prevented you from fully enjoying your stay. We'd like to follow-up on this. We've sent you a private message to further discuss your concerns. We look forward to hearing from you soon. Regards, Tracy V. Case Manager IHGService

Reviewed 13 June 2016

Whats not to love? Microwave popcorn, spacious closets, two burner stove, full size fridge, and a comfy bed. Did i mention rooms have their own ice makers? This site also had dog friendly rooms which i intend to take advantage of at a later date. I was quickly checked in and immediately felt the weariness of the road wash away...

Thank Jeffery M
Greenville, North Carolina
Reviewed 30 April 2016 via mobile

This is one of the nicest hotels that I have ever stay. I frequently visit the area and have not been let down yet. The rooms are clean, spacious, and the beds are very comfortable. I highly recommend this hotel to anyone who plans to travel to Norfolk in the future.

Thank Melanye W
Puerto Lindo, Panama
Reviewed 19 February 2016

Great staff. Room was always cleaned nicely. Big plus to have free washers and dryers. The business center was kept well supplied and the staff helped us get a great rate at our next destination. Our favorite in Norfolk.

Thank Panamaannie
Reviewed 9 December 2015 via mobile

I will have stayed there three months this month. Nothing but nice and professional. Extended stays are only cleaned once a week, but if I needed towels or anything, they were on the job, right up front. My dog was treated wonderful, and he ever went up there to see if she had water when I was in hospital for...

Thank blondame
Norfolk, Virginia
Reviewed 12 November 2015

Me and my wife stayed at the Candlewood Suite on Lowery Road. The manager and housekeeper was rude to my wife when asked to have changed sheets and cleaned bathroom. My wife was so upset she spoke to the manager the second night and was asked to change rooms because housekeeping wouldn't clean the room only once a week. The...

1Thank channelle w
IHGCare, Guest Relations Manager at Candlewood Suites Norfolk Airport, responded to this review

Dear channelle w, Thank you for your feedback and for staying with us. Please accept our sincere apologies for the issues you experienced particularly with the cleanliness of the room and if the service level provided by hotel staff was below average. In line with this, we have sent you a private message to obtain more information. Rest assured that...

Jacksonville, Florida
Reviewed 30 August 2015

I was stranded at the Norfolk airport during business travel when the last flight of the evening was canceled. I asked my travel agent to book a reservation at an airport hotel that offered a shuttle so I wouldn't have to rent a car. She booked me at the Candlewood Suites and I got my bag and called the hotel...

2Thank BrownBagLunch
IHGCare, Guest Relations Manager at Candlewood Suites Norfolk Airport, responded to this review

Dear BrownBagLunch, Thank you for writing a review about your recent stay with us. Our hotel is committed to providing our guests with the highest quality services and facilities. While I am pleased to note that you were satisfied with the room accommodations and facilities, it is our sincere regret that your stay was negatively affected due to the shuttle...

Ewing NJ
Reviewed 24 August 2015

Booked two rooms for a large family and the dog, on our way to vacation. In the AM realized that son did not have a tooth brush. Went down to the desk for a complementary one, only to find out that they were out of toiletries. Plan B was the Walmart across the main road. 10 minutes late I was...

1Thank Bryan A
Cincinnati, Ohio
Reviewed 21 August 2015

Nice hotel and very convenient to airport. We stayed here before flying back home from Chesapeake. Was surprised at the level of amenities in the room included in the price. Almost a full kitchen, full size refrigerator, etc. Would be a great place to stay if you were staying longer and didn’t want to always eat out. Free shuttle to...

Thank kelsonhoff2

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  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Candlewood Suites Hotel Norfolk Airport (ORF) - Hampton Roads, VA. The Candlewood Suites Norfolk - Airport is a member of the IHG family brands of hotels including InterContinental, Crowne Plaza, Hotel Indigo, Holiday Inn, Holiday Inn Express and Staybridge Suites Hotels. The Candlewood Suites is the perfect hotel for the long term government travelers, project teams, training, relocation, temporary & corporate housing needs. The Candlewood Suites - Norfolk Airport Hotel is centrally located 2 miles from the Norfolk (ORF) Airport on Military Highway between I-64 & I 264; minutes from VA Beach, Chesapeake, Suffolk, Portsmouth. Our hotel is close to Northrop Grumman, Lockheed Martin, USAA, Portfolio Recovery, Keane Inc., General Dynamics, Naval Station Norfolk, Naval Amphibious Base Little Creek, Naval Air Station Oceana & Norfolk Naval Shipyard. The Candlewood Suites Hotel offers apartment like suites with all of the conveniences of home to meet your extended stay or short term hotel needs. Our pet friendly hotel (fee applies) offers studio and one bedroom suites featuring fully-equipped kitchens, spacious living & work areas, Flat screen TVs with DVD players, free wired & wireless Internet. Other features include 24-hour business center, free laundry facilities, fitness center, courtyard with grills & our signature Candlewood Cupboard convenience store. ... more   less 

Additional Information about Candlewood Suites Norfolk Airport

Address: 5600 Lowery Rd, Norfolk, VA 23502-2233
Region: United States > Virginia > Norfolk
Price Range: RM378 - RM818 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Norfolk Airport 2.5*
Number of rooms: 120
Reservation Options:
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Also Known As:
Candlewood Suites Norfolk Airport Hotel Norfolk
Hotel Style:
#12 Business Hotel in Norfolk
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites Norfolk Airport staff and other travellers.
5 questions
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Lanham, Maryland, United States
over a year ago
Lanham, Maryland, United States
over a year ago

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Questions? Get answers from Candlewood Suites Norfolk Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room on the top floor so you don't hear the room above you.”
L7027TBkellys, 1 Jan 2017 | Read review
“pick the 3rd floor”
outter1, 25 Jul 2016 | Read review
“don't stay here”
yellowbird1212, 14 Jun 2016 | Read review
“West end is close to the BBQ grills”
Panamaannie, 18 Feb 2016 | Read review
“Twin queens appeared to be a larger room”
NYMako, 3 Aug 2015 | Read review
5 of 5