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Wyndham Garden Norfolk Downtown

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Wyndham Garden Norfolk Downtown
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496 Reviews from our TripAdvisor Community

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Showing 493: English reviews
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Alexandria, Virginia
Reviewed 4 days ago NEW

My stay started off okay and ended great. When I first checked in, my heater wasn't working. Toriq was very apologetic and offered to get it fixed quickly. The maintenance guy, Russ, came fix the heater pretty quickly. I felt silly because it was just the thermostat on the wall. Other than that, the room was cleaned well and the...

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Helpful?
Thank swalk67
EricWP2, Front Office Manager at Wyndham Garden Norfolk Downtown, responded to this review

Thank you for your feedback. We do apologize for the inconvenience of not clearly providing you with directions on using the heater. We have discussed and are looking into better signage to assist each guest with this issue. We are glad to see that Russ and Toriq were able to handle your issue in a timely manner. We aim to...

Fayetteville, North Carolina
Reviewed 4 days ago NEW

I stayed here a week or so ago and I have to be completely honest.. The hotel was ok.. nothing to full rant about. My room was nice but i didn't really like the fact that I was facing the projects. I found a couple things wrong with my room and I was going to go down to the front...

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Helpful?
Thank cbillips123
EricWP2, Front Office Manager at Wyndham Garden Norfolk Downtown, responded to this review

We apologize for your first room not meeting your expectation; however, we appreciate your calm, cool, and collected demeanor in presenting these issues to us. We glad to hear that we were able to accommodate you with the second room being satisfactory. Quayshanna and Shawanda work well together and they display that in their efforts in providing the service each...

Virginia Beach, Virginia
Reviewed 4 days ago NEW

stayed there a few days ago and she just welcomed me with open arms. She's a breath of fresh air, a blessing and I have no complaints about the room or my stay there. I'm thankful. Hopefully when I come back to this hotel, she's present so I can give her a big hug.

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Helpful?
Thank ricoayala37
EricWP2, Front Office Manager at Wyndham Garden Norfolk Downtown, responded to this review

Your feedback is greatly appreciated. I will definitely encourage Quayshanna and our entire staff to continue this level of service with each and every guest. All guests deserve that level of service, and we welcome your next visit with "open arms". Thank you for taking the time to complete your survey.

Atlantic Beach, North Carolina
Reviewed 1 week ago

I recently stayed in the Wyndham Garden in downtown Norfolk for 3-4 weeks. The staff at this hotel are Excellent! The housekeeping staff did a super job and were very considerate of my sleeping pattern. I always had a clean room and wasn't disturbed too early in the morning on weekends. The location was fantastic! I was able to walk...

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Helpful?
Thank eugenearmstrongusn
EricWP2, Front Office Manager at Wyndham Garden Norfolk Downtown, responded to this review

Mr. Armstrong, I agree with you that our staff is our greatest asset. We appreciate you taking the time to write this lavish survey. There is no greater joy than knowing that we have accomplished our goal in satisfying our guests. Thank you again and anticipate seeing you on your next visit.

Virginia Beach, Virginia
Reviewed 1 week ago

Review collected in partnership with Wyndham Hotel and Resorts
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Helpful?
Thank heatheraj2015
EricWP2, Front Office Manager at Wyndham Garden Norfolk Downtown, responded to this review

Raleigh, North Carolina
Reviewed 1 week ago

My friends came to town for the MEAC basketball tournament and we decided to stay at the Wyndham because it's directly across the street. We were pleasantly surprised with the service we received across the board. Housekeeping cleaned our rooms well and the restaurant was fine. The front desk staff really made our stay great because they were so friendly....

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Helpful?
Thank lesbrownea5
EricWP2, Front Office Manager at Wyndham Garden Norfolk Downtown, responded to this review

We enjoyed every guest that came for the MEAC tournament. Everyone seemed to have a good time. Deneisha is a great addition to our staff, and we expect great things from her. Thank you for recognizing her efforts to make your stay and enjoyable one. We hope that your team won and we look forward to seeing you next year.

Texas
Reviewed 2 weeks ago

This is an older hotel (formerly The Golden Triangle in the 70s & 80s) .... I work long hours at a hospital in the city, & I come & go at weird hours when on call. I've been here several months now; Ms. Kathryn - the house keeper on my hall is awesome! Mr. Eric & the front desk staff...

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Helpful?
Thank Grambo123
EricWP2, Front Office Manager at Wyndham Garden Norfolk Downtown, responded to this review

We genuinely appreciate your loyalty and for acknowledging our staff. You are a guest that every hotel staff loves to serve. We work hard as a team to provide the changes and service that you experience each day. Thank you for recognizing our efforts. You are always welcome here at Wyndham Garden.

Henrico
Reviewed 2 weeks ago

Was a little apprehensive once we pulled up to the area because it was across the street from the projects!! But once we got inside the decor was modern and clean. Was pleasantly surprised that there was a separate living room with a pull out chaise. The rooms itself need some attention, especially around the floor cooling unit. It appears...

Review collected in partnership with Wyndham Hotel and Resorts
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Helpful?
Thank CHERYL R
EricWP2, Front Office Manager at Wyndham Garden Norfolk Downtown, responded to this review

Thank you for the feedback. There are times that we overlook some things. Thank you for letting us know, so that we can correct those things for the next guest. We hope you enjoyed your weekend.

Charlotte, North Carolina
Reviewed 2 weeks ago via mobile

The reason behind the stay was already heart wrenching but I was unbelievably comfortable during my stay. It was so wearing and welcoming and there was a lady at the front desk; her name was Q, it was by far the best customer service I've every received at a stay. Every time we saw her she smiled and gave us...

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Helpful?
Thank lomiiy
EricWP2, Front Office Manager at Wyndham Garden Norfolk Downtown, responded to this review

We never know what brings a guest our way, and we hope that everything turned out better than expected in your situation. A smile goes a long way sometimes and we're happy to hear to "Q" was able to provide that for you. We hope to see you next time under better circumstances.

Ellicott City, Maryland
Reviewed 2 weeks ago

Must be a newly acquired property for Wyndham as there were NO permanent letters on the outside of the hotel - only banners. Lobby decor is very dated. My bed was lumpy. Design of the room was strange. For example, the toilet paper was not on either wall to my left or right; I had to reach across the bathroom....

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Helpful?
Thank kayrenar1908
EricWP2, Front Office Manager at Wyndham Garden Norfolk Downtown, responded to this review

We sincerely apologize for your experience with us. We entire staff works hard to try and provide the ultimate experience for every guest. We are working to improve each day, so we thank you for your feedback. We will improve our attention detail for each employee to make sure all guest have a satisfactory experience. Wyndham has some outstanding properties,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Multilingual Staff
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
Thank you for visiting our TripAdvisor page! Our hotel was renovated in 2008 and we are located in the wonderful heart of Downtown Norfolk's famous Art District, with convenient access to restaurants, shopping, and entertainment. We are accessible to the highway and located just 5 miles from the Norfolk International Airport (ORF). Our rooms are newly furnished with refrigerators and microwaves in every room! We are delighted that you would take the time to visit us or if you have already stayed with our property, we invite you to tell us about your experience. ... more   less 

Additional Information about Wyndham Garden Norfolk Downtown

Address: 700 Monticello Ave, Norfolk, VA 23510-2517 (Formerly Norfolk Plaza Hotel)
Region: United States > Virginia > Norfolk
Price Range: RM549 - RM908 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Wyndham Garden Norfolk Downtown 3.5*
Number of rooms: 204
Reservation Options:
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Also Known As:
Radisson Hotel Norfolk
Hotel Style:
#13 Business Hotel in Norfolk
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Questions & Answers

Here's what travellers have asked, with answers from Wyndham Garden Norfolk Downtown staff and other travellers.
4 questions
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Washington DC, District of Columbia

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Questions? Get answers from Wyndham Garden Norfolk Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“one of the best places to be”
 of 5 bubbles ricoayala37, 24 Mar 2017 | Read review
“I've stayed at this hotel on 5-6 previous occasions and every room I stayed in was excellent”
 of 5 bubbles eugenearmstrongusn, 20 Mar 2017 | Read review
“11th Floor...Beautiful view!!!”
 of 5 bubbles dwhevy, 5 Mar 2017 | Read review
“Best View for Norfolk Downtown, excellent accessibility, 20 mins from Virginia Beach”
 of 5 bubbles Himangshu_Dey, 17 Jan 2017 | Read review
“Good location”
 of 5 bubbles chased2017, 10 Jan 2017 | Read review
5 of 5