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Holiday Inn Express Hotel & Suites Norfolk International Airport

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Traveller (35)
Room & Suite (17)
Dining (5)
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Overview
  • Excellent56%
  • Very good29%
  • Average11%
  • Poor2%
  • Terrible2%
Travellers talk about
“cinnamon rolls”(9 reviews)
“front desk”(46 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Airport Transportation
Suites
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express Hotel & Suites Norfolk International Airport
Special Offer: Book Direct and Save
Hotel deals
Offers from Holiday Inn Express Hotel & Suites Norfolk International Airport
Special Offer: Book Direct and Save
Hotel deals
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Reviews (281)
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277 results
Traveller rating
149
82
32
8
6
Traveller type
Time of year
LanguageEnglish
149
82
32
8
6
Show reviews that mention
All reviewscinnamon rollsfront deskkeurig coffee makerliving roomlove stayingnext morningturkey sausagegreat place to stayking suiteshopping and restaurantswater pressurerental carthe location is perfectflat screen tvvirginia beachcomfortable roomexercise room
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1 - 5 of 277 reviews
Hotel's Favourite
Reviewed 4 days ago

The rooms were very large, well appointed and quiet. We couldn't hear any hallway noise or noise from other rooms. The pool and hot tub were wonderful and open until 11pm so we got to jump in at night after our long flight. Staff and...More

Thank emilyconamor
Response from HIExpressNorfolk, General Manager at Holiday Inn Express Hotel & Suites Norfolk International AirportResponded 3 days ago

Thank you for the great review. I'm glad you enjoyed yourself. Sincerely, Phillip Modisett General Manager

Reviewed 1 week ago via mobile

Great visit. Big clean room. Friendly staff. Great breakfast and plenty of it. Staff was quick at check in. I stayed on points and everything was good. Asked for extra linens for the pullout sofa and they brought them up quickly

Thank max3114
Response from HIExpressNorfolk, General Manager at Holiday Inn Express Hotel & Suites Norfolk International AirportResponded 1 week ago

Hello! I truly appreciate the compliments. Your worked hard to earn those points. I'm glad to know that this team took great care of you, and showed you how much we value all of our guests. Regards, Phillip Modisett General Manager

Reviewed 16 May 2018

Hotel is in a great location next to plenty of shopping and restaurants. Room was very large. Wireless internet was fast for me. However, the place simply looks aging to me. Old fashioned colors on the carpet and walls make me think of the 1970's....More

1  Thank Robert77096
Reviewed 26 March 2018

I booked a 5,000 point IHG rate on the Internet. I received a confirmation that indicated I booked that rate. When I checked in, the front desk went beyond what they needed to know, and asked my company name. They didn’t need to know that...More

1  Thank JakeATL
Response from HIExpressNorfolk, General Manager at Holiday Inn Express Hotel & Suites Norfolk International AirportResponded 27 March 2018

Hello, I am very sorry for your experience and I do not advocate changing rate types after your reservation is made. Please email me directly at orfex@hmphotels.com so that I can make sure you earned all of the points you deserve as a Spire Elite...More

Reviewed 21 March 2018 via mobile

Overall I had a nice stay. Unfortunately upon check-in, my first room shower wasn't properly cleaned, there were some stray hairs. I wasn't able to remedy this, but was immediately changed to a different room that was exactly the same. Unfortunately this shower too had...More

Thank Chris A
Response from HIExpressNorfolk, General Manager at Holiday Inn Express Hotel & Suites Norfolk International AirportResponded 22 March 2018

Thank you for your feedback. I’ll incorporate it into our on going training programs and upcoming renovation discussions. Sincerely, Phillip Modisett General Manager

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Free Parking
Airport Transportation
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Dry Cleaning
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Heated pool
Hot Tub
Indoor pool
Details
Price range
US$131 - US$240 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Norfolk
#4 Business Hotel in Norfolk
#6 Family Hotel in Norfolk
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$131 - US$240 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Norfolk
#4 Business Hotel in Norfolk
#6 Family Hotel in Norfolk
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (35)
Room & Suite (17)
Dining (5)
Pool & Beach (1)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
mari5980
9 February 2018|
Answer
Response from HIExpressNorfolk | Property representative |
Yes. We have two guest laundry rooms.
0
Votes
sidjay177
18 June 2017|
Answer
Response from Mimi T | Reviewed this property |
There is no stove. Only microwave and fridge. I hope this help. Good luck
0
Votes
gental1
27 January 2015|
AnswerShow all 2 answers
Response from ProvenExponent | Reviewed this property |
I don't believe so.
0
Votes
Room Tips
"Odd # rooms face the parking lot and should be a little quieter"
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"Stay off of first floor and away from elevators."
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"Go slow when exiting the highway. The hotel is right there and there is not an easy way to turn around."
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"ask for a room away from the elevators"
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