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Holiday Inn Express Hotel & Suites Norfolk International Airport

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Traveller (35)
Room & Suite (17)
Dining (5)
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Overview
  • Excellent55%
  • Very good30%
  • Average11%
  • Poor2%
  • Terrible2%
Travellers talk about
“cinnamon rolls”(9 reviews)
“front desk”(46 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Airport Transportation
Suites
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express Hotel & Suites Norfolk International Airport
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Offers from Holiday Inn Express Hotel & Suites Norfolk International Airport
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Rooms
5 Jun6 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (279)
There are newer reviews for Holiday Inn Express Hotel & Suites Norfolk International Airport
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Traveller rating
147
82
32
8
6
Traveller type
Time of year
LanguageEnglish
147
82
32
8
6
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All reviewscinnamon rollsfront deskkeurig coffee makerliving roomlove stayingnext morningturkey sausagegreat place to stayking suitewater pressurerental carthe location is perfectflat screen tvvirginia beachcomfortable roomexercise roomgreat room
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81 - 85 of 275 reviews
Reviewed 4 August 2015

All of the staff was very pleasant and helpful. The rooms are spacious with a living area and a bedroom(double or King). The breakfast was tasty with alternating turkey sausage, bacon, eggs, "hot" cinnamon rolls and the pancakes that the pancake maker made were actually...More

Thank Linda H
Response from HIExpressNorfolk, General Manager at Holiday Inn Express Hotel & Suites Norfolk International AirportResponded 8 August 2015

Hello Linda H! I appreciate your feedback. Thank you for bringing your family reunion to this hotel. I'm looking forward to seeing you again in the future. Regards, Phil Modisett General Manager

Reviewed 31 July 2015 via mobile

Stayed at this hotel not the best experience. Front Desk Clerk was not warm and courteous. The air conditioner was not the best in the world. The hotel did not have a friendly atmosphere. There is an old saying, "you get what you pay for"....More

1  Thank PastorT3
Response from HIExpressNorfolk, General Manager at Holiday Inn Express Hotel & Suites Norfolk International AirportResponded 8 August 2015

Hello PastorT3, I appreciate you taking the time to post your review and am sorry that you did not enjoy the service. All feedback is a gift and I appreciate your note so that this team can learn and continually improve our service. Sincerely, Phil...More

Reviewed 24 July 2015

After a terrible experience at the Days Inn down the street we came to this hotel. The night manager was wonderful and gave us a great rate! All the staff we saw were very nice and polite. Our room was very large and clean. The...More

Thank Jess01234
Response from HIExpressNorfolk, General Manager at Holiday Inn Express Hotel & Suites Norfolk International AirportResponded 24 July 2015

Wow! I'm glad we were here to save the day (or night at least.) This team rocks and we want to be the best of the best. Phil Modisett General Manager

Reviewed 22 July 2015

My daughter and I arrived with 1 other adult and 2 children. Upon checking into the room, we noticed that the room was a King Suite. I went to the front desk to request a room change. Front desk informed me that there were no...More

Thank DJBuke
Response from SouthernHotelier, General Manager at Holiday Inn Express Hotel & Suites Norfolk International AirportResponded 23 July 2015

Hello DJBuke, I certainly appreciate you taking the time to post a review about your experience. My goal is to continually strive to be the best hotel possible. I am sorry that you did not have a good experience. Your candid feedback is taken seriously...More

Reviewed 14 July 2015

We stayed at this hotel for two nights, on our way to the Outer Banks. It's a very clean, well kept, hotel. The front desk staff is very friendly and accommodating. The pool was very clean and the hot tub was, too. The breakfast was...More

Thank kialono
Response from HIExpressNorfolk, General Manager at Holiday Inn Express Hotel & Suites Norfolk International AirportResponded 15 July 2015

Greetings Kialono84, I'm glad we lived up to our clean and friendly reputation. Every room at this hotel is configured like the suite you described with the bedroom, living room, two televisions, and a sleeper sofa. I'm looking forward to hosting you the next time...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Free Parking
Airport Transportation
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Dry Cleaning
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Heated pool
Hot Tub
Indoor pool
Details
Price range
US$115 - US$226 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Norfolk
#4 Business Hotel in Norfolk
#6 Family Hotel in Norfolk
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$115 - US$226 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Norfolk
#4 Business Hotel in Norfolk
#6 Family Hotel in Norfolk
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (35)
Room & Suite (17)
Dining (5)
Pool & Beach (1)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
mari5980
9 February 2018|
Answer
Response from HIExpressNorfolk | Property representative |
Yes. We have two guest laundry rooms.
0
Votes
sidjay177
18 June 2017|
Answer
Response from Mimi T | Reviewed this property |
There is no stove. Only microwave and fridge. I hope this help. Good luck
0
Votes
gental1
27 January 2015|
AnswerShow all 2 answers
Response from ProvenExponent | Reviewed this property |
I don't believe so.
0
Votes
Room Tips
"Odd # rooms face the parking lot and should be a little quieter"
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"Stay off of first floor and away from elevators."
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"Go slow when exiting the highway. The hotel is right there and there is not an easy way to turn around."
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"ask for a room away from the elevators"
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