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Holiday Inn Norfolk Airport

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#14 of 38 Hotels in Norfolk
Certificate of Excellence
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Holiday Inn Norfolk Airport
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181 Reviews from our TripAdvisor Community

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Showing 180: English reviews
San Francisco
Reviewed 25 September 2016 via mobile

Room was reasonably comfortable. Location is convenient to the airport. Property is poorly maintained. Fitness room is one of the worst I've ever seen. Most of the equipment is broken. Working equipment is dirty and rusted. Fitness center is a safety rest area. Swimming pool area was dirty and unkept. The hot tub was out of service with crime scene...

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Thank 7,268
April M, General Manager at Holiday Inn Norfolk Airport, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, April...

Columbus, Georgia
Reviewed 18 September 2016

I stayed here for four nights on a business trip. The front desk staff was wonderful, as was the restaurant and the room. Nicely furnished, up to date, and roomy. What keeps this from being a five star review is the housekeeping staff. The first night, I put the little placard that says I don't want my sheets changed on...

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Helpful?
Thank laboratty
April M, General Manager at Holiday Inn Norfolk Airport, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, April M

Washington DC, District of Columbia
Reviewed 14 September 2016 via mobile

Clean and efficient. Exactly what you expect from a Holiday Inn. The area around the hotel is pretty dead, and food options beyond Hooters are fairly limited. About a ten minute drive to downtown Norfolk.

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Thank LBpsu83
April M, General Manager at Holiday Inn Norfolk Airport, responded to this review

Please feel free to contact me at April.Mackey@shaminhotels.com so I can provide additional assistance

Baltimore, Maryland
Reviewed 9 September 2016 via mobile

The hotel is undergoing renovation but thr beds are comfortable, the bathrooms are spacious and rooms are quiet. There is no eateries or restaurants within walking distance but the shuttle driver will take you within a 5 mile radius of the hotel. Good night, good stay, the holiday inn

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Thank Bevon
April M, Manager at Holiday Inn Norfolk Airport, responded to this review

Please feel free to contact me at April.Mackey@shaminhotels.com so I can provide additional assistance.

Reviewed 21 August 2016 via mobile

Very nice Hotel, clean, with very nice people. I was looking for Hotels close to the beach but I couldn't find any cheaper than $229 per night. Then I decided to look the hidden ones on Expedia and I found this one and I just paid $109+taxes and save my trip.

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Thank Hugo Marcelo C
April M, General Manager at Holiday Inn Norfolk Airport, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. April M

Cambridge, United Kingdom
Reviewed 17 August 2016

Hotel is tired and needs some TLC, but the staff are very friendly!!! We had a reunion there and they were very accommodating. The hotel is just old and not in the best shape. Fitness center had three machines and one didn't work. Spa was closed. Pool area was very slick when wet, so very dangerous.

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Helpful?
Thank marigibb
April M, Manager at Holiday Inn Norfolk Airport, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

Mechanicsville, Virginia
Reviewed 15 August 2016

We were in room 339 and the room was pretty nice. Just visiting the beach for the weekend and having a nice family vacation. The staff was very friendly and everything was very pleasant until the morning came. We went down to the Fountainside Restaurant (I believe that's the name) inside of the hotel for the breakfast buffet. The buffet...

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Thank ABNINF
April M, Manager at Holiday Inn Norfolk Airport, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Tallahassee, Florida
Reviewed 11 August 2016

My husband & I found ourselves stranded in Norfolk on the evening of July 16th. We were returning from Athens, Greece and were supposed to have a flight to Charlotte that was rerouted to Norfolk. By the time we found out that we were in Norfolk for the night, it was 8:00PM and we had been traveling for 24 hours....

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Thank llstannard
April M, Manager at Holiday Inn Norfolk Airport, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, April M General Manger

Reviewed 10 August 2016

Nice place, friendly staff. Our family booked a block of rooms for a family reunion. The hotel was nice and very clean. The beds were quite comfortable. Although check in wasn't until 4pm, (an industry wide rip off these days). We arrived about noon, the front desk staff didn't have any rooms available but told us they should be able...

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Helpful?
Thank Dmwj
April M, General Manager at Holiday Inn Norfolk Airport, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, April M General Manager

Venice
Reviewed 4 August 2016

They cancelled our reservation when we didn't check in by 6 p.m.—check-in is at 4 p.m. No phone call, no email, just voicemails from family rooming with us asking why they couldn't check in. The staff was extremely unhelpful and unsympathetic, only offering that they had given our room away and that they were sold out. Their poor, laughable system...

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Helpful?
Thank LadyLloyd
April M, Manager at Holiday Inn Norfolk Airport, responded to this review

Thank you for your candid review. We apologize that we did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Take a video tour. The Holiday Inn Select Norfolk Airport, Virginia is easily located only two miles from Norfolk International Airport and central to every city in Hampton Roads including Norfolk, Virginia Beach, Suffolk, Hampton, Norfolk Downtown. The prime location is near several office and industrial parks, including Lake Wright Executive Park, Norfolk Commerce Park and Norfolk Industrial Park. Local companies include: Boeing Norfolk, Northrup Grumman, Booz Allen Hamilton, CMA CGM, HDR Engineering, USAA, Zim Shipping and Nextel. Nearby government facilities comprise of Little Creek Amphibious Base, NAS Oceana, Fort Story Naval Station and the Norfolk Naval Station and Shipyard. Other local attractions within close proximity of the hotel are Nauticus, Norfolk Cruise Port, MacArthur Center, Norfolk Botanical Gardens and Virginia Wesleyan College. The hotel feature s 5,000 square feet of flexible meeting space and banquet accommodations for up to 400 people. ... more   less 

Additional Information about Holiday Inn Norfolk Airport

Address: 1570 North Military Highway, Norfolk, VA 23502 (Formerly Holiday Inn Select)
Region: United States > Virginia > Norfolk
Price Range: RM457 - RM793 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Norfolk Airport 3*
Number of rooms: 147
Reservation Options:
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Also Known As:
Holiday Inn Norfolk Airport Hotel Norfolk
Norfolk Holiday Inn
Hotel Style:
#9 Business Hotel in Norfolk
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Questions & Answers

Questions? Get answers from Holiday Inn Norfolk Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pick another hotel.”
 of 5 bubbles CMKNY, 9 Jul 2016 | Read review
“The ice machines and elevators and access to the stairs are located in one location on each floor.”
 of 5 bubbles DandM4090, 27 Jun 2016 | Read review
“ask for a room with fridge and microwave”
 of 5 bubbles dduck62, 18 Jun 2016 | Read review
“rooms on south side are quiet”
 of 5 bubbles E4681IWjoser, 30 Mar 2016 | Read review
“We received an upgrade to a suite. The hotel is off the main highway and we did not hear any flight noise.”
 of 5 bubbles MannySEAL, 27 Feb 2016 | Read review
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